About Bed Bath and Beyond
Bed Bath & Beyond (BBB) has everything you need to play "house" for real. It's the nation's #1 superstore domestics retailer with about 1,000 BBB stores throughout the US, Puerto Rico, and Canada. The stores' floor-to-ceiling shelves stock better-quality (brand-name and private-label) goods in two main categories: domestics (bed linens, bathroom and – more... kitchen items) and home furnishings (cookware and cutlery, small household appliances, picture frames, and more). BBB also operates three smaller specialty chains: about 70 Christmas Tree Shops; 65 buybuy BABY stores; and 45 Harmon discount health and beauty shops. The home goods retailer bought its smaller rival Cost Plus for $495 million in cash in 2012.
Geographic Reach
Beyond the US, the domestics retailer is growing in Canada and Mexico. BBB opened its first international store in Richmond Hill, Ontario, in 2007 and now has more than 25 stores in several Canadian provinces. It also has a joint venture with Mexican retailer Home & More. BBB anticipates the joint venture will be a springboard for future growth in Mexico.
Sales & Marketing
The company relies primarily on word-of-mouth to boost sales and the mailing of advertising pieces. In fiscal 2012 (ends February) BBB reported a relative decrease in advertising expenses ($192.5 million in 2012 vs. more than $198 million in 2011) resulting from a reduction in the distribution of advertising pieces.
Operations
Beyond its main BBB chain of 1,000 stores, the company operates 258 stores under the names World Market, Cost Plus World Market, and World Market Stores banners. It also operates 70-plus Christmas Tree Shops, about 70 buybuy BABY shops, and more than 45 stores under the names Harmon and Harmon Face Values.
Financial Analysis
In fiscal 2012 (ends February) sales increased more than 8% vs. the prior year, after growing more than 12% in the previous annual comparison. Same-store sales (generally considered the best indicator of a retailer's health) increased by 6% in fiscal 2012, compared with an increase of nearly 8% in fiscal 2011. Net income increased by 25% and 31% in fiscal 2012 and 2011, respectively. Indeed, the company has no long-term debt and is looking to make strategic acquisitions.
The retailer's decentralized structure allows store managers to have more control than their peers at other retailers (and the company has less manager turnover). BBB cuts costs by locating its stores in strip shopping centers, freestanding buildings, and off-price malls, rather than in pricier regional malls. To cut costs further, its vendors ship merchandise directly to the stores, eliminating the expense of a central distribution center and reducing warehousing costs. The chain relies exclusively on circulars, mailings, and word-of-mouth for advertising.
Strategy
BBB is reaping the benefits from its former archrival Linens 'n Things' demise and the sustained strong rebound in demand for home goods following the recent deep recession. To capitalize, BBB is growing organically and through acquisitions. In 2012 it bought Cost Plus, which operates nearly 260 stores in 30 states under the World Market, Cost Plus World Market, and Cost Plus Imports banners. The acquisition followed an 18-month partnership between the two chains, during which specialty food departments were added to some BBB stores. BBB is looking to boost foot traffic and fend off online and discount retail competitors, by adding food and drink to its merchandise menu. (About 40% of Cost Plus sales come from food and drink.) The tender offer for the shares of Cost Plus was completed in late June. Also in June, the retailer acquired New Jersey-based Linen Holdings, a privately-held distributor of bath, bed, and table linens, for about $105 million. Linen Holdings' customers include hotels, cruise lines, food service establishments, and health care operators.
Ownership
The investment firms Davis Selected Advisers and FMR LLC both own about 10% of BBB's stock. – less
Bed Bath and Beyond Employer Reviews
Bed Bath and Beyond
Friendly Enviornment
Customer Service Representative/Cashier (Former Employee), Auburn Hills, MI – May 23, 2013
Bed Bath and Beyond
workplace
Merchandiser and cashier (Former Employee), Washington, DC – May 23, 2013
Bed Bath and Beyond
customer service, cashiering
Bed Bath and Byond (Former Employee), West Covina, CA – May 22, 2013
Bed Bath and Beyond
Was a enjoyable, easy going work environment.
Sales Representative (Former Employee), Westfield, IN – May 22, 2013
Bed Bath and Beyond
Experience with co-workers was enjoyable.
Customer Service Representative (Former Employee), Overland Park, KS – May 21, 2013
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Working at Bed Bath and Beyond
well i filled out an application and got no response.this noesn't seem right.why do you keep advertising the job
I work for bed bath and beyond and i was reading all the bad things people were saying about them, well just because someone doesn't call you back right away doesn't mean t...
Working at BBB has been the worst expierence of my life. Never have I been treated with such little respect on any job I have ever had. When I was hired, scrubbing toilets ...
What is the training like for hourly Team Members?
Is there a structured process and is the process funded with payroll?
Do you work at BED BATH AND BEYOND? How did you find the job? How did you get that first interview?
Any advice for someone trying to get in?