Pros: exceeding expectations, always learning new things.
Cons: overwhelming at times, expected to do more than you're able to.
At Bed,Bath,&Beyond I wouldn't say there was a typical work day. Everyone has to stay on their toes. You never know what to expect. However, during the slow moments all employees were expected to fill the store. There is much multi tasking to this job. With customer service being your first priority you have to be able to take care of multiple customers at the same time and sometimes answers phone calls. There is always something new to learn at Bed,Bath&Beyond. Product knowledge I would say would be the most important. The more you know about the products in the store and online the better you can take care of the customer and are better prepared for questions that might throw you off guard other wise. The hardest part of the job is when there are more customers needing help than associates available to help. The most enjoyable part of the job is going above and beyond for a customer and exceeding their expectations.