Patient Care Coordinator (Current Employee) – Holyoke, MA – October 16, 2017
BHN Inc. has high turnovers and there is no structure. This is a great place to start in the mental health field but not worth staying for many years. No growth opportunity and the pay is a joke. Do not expect much from this company, just be realistic that things might not change or will take a long time to change (and by time you might have already left.) My department has a couple of strong and great supervisors but the company as a whole is not worth it.
supportive supervisors, great first experience in the mental health field.
low pay, unable to grow within the company, slow to or no improvments within the company
Counselor (Former Employee) – Springfield, MA – October 9, 2017
Never work here! If you want to risk a license for insurance fraud then this is your place. They encourage their employees to document false reports to get clients insurance to pay for more time. Management lacks any training or human emotion! The cutthroat, backstabbing and greed that spills from HQ on liberty st. should be known! Beware of BHN! They are only in it for the money!!! Clients are kicked out of their programs with no place to go after insurance runs out. They don't even try and help the clients or forget meeting them where their at. It's all about making that money!!
It's a job
Insurance fraud, lack of empathy for employees, if not management your nothing!
Peer Support Specialist (Former Employee) – Springfield, MA – October 9, 2017
many times i would work at nigh so by the time i would get there the clients would have an hour before it was time to shut down. The tv and use of appliances. It then would be time for them to go to sleep after that i would do work on computer. While making round making sure that safety of our clients came first. Because we would have man and woman sleeping in one room. So we would have to keep a close eye on all clients. Then around 6 am i would start the clean up. Clean the bathroom, Living room, kitchen and more. 7am the other staff for the morning shift would come in and we would share notes of clients and if there was any thing to watch out for. what was the clients story for needing to stay at the living room. For we was not a shelter but very similar on because we would not let one client stay at our location more then 4 to 5 times in a month but ever month the count starts over and they would be able to stay again.
Residential Coordinator (Current Employee) – Holyoke, MA – October 4, 2017
Some houses are less stressful than others. Staff is great to work with. Management is okay. Hardest part of job depends on needs of clients. Some clients need total care while others only need reminders or assistance.
Care Coordinator (Current Employee) – Springfield, MA – October 4, 2017
Poor Management and unlikely to grow. People are hostile and they discriminate a lot. They don't have organizational skills and everything is thrown at you the same day that change it. The communication is bad.
Driver Alcohol Education Clinician (Current Employee) – 471 chestnut street Springfield, MA – September 26, 2017
A typical day in my job starts by getting to the office, prepping my paperwork for my intakes and/or exit interviews for the day. Completing intakes and then running my evening groups on the nights they are scheduled and then doing progress notes. I then head home around 10 PM. My supervisor is good. She can be very helpful when I need it. I have learned how to get better at comp assessments and writing progress notes. The hardest parts of the job are dealing with politics and clients coming in under the influence of substances.
Recovery Specialist-Per Diem (Current Employee) – Springfield, MA – August 2, 2017
A good place for work as a per diem employee. Not sure of the benefits for full or part time employment. No bad things to say about this place, the most enjoyable part of the job was interacting with the clients.
Licensed Mental Health Counselor (Current Employee) – Springfield, MA – July 30, 2017
A typical day is 8 hours of clinical work. Most days you are lucky to get a break but some days its worth it, being able to change peoples lives for the better. Although higher management guidance is minimal the clinical supervision is available when needed. Directorships can also leave something to be desired. Working in an inner city clinic can be challenging due to the acuity of the clientele.
Outpatient Clinician (Current Employee) – Westfield, MA – July 27, 2017
BHN is a tough place as far as advancement, job security, management, job culture, and work and life balance. You have to build clientele or you are actually behind in work, which takes time. Need something more stable.
Residential Support Specialist (Former Employee) – Northampton, MA – July 1, 2017
This was the best job, I loved my coworkers, the environment was so relaxed, the clients were awesome!!! It was a home. We all worked together cooking, cleaning, going out. It was a functional household that felt like a family.
Receptionist (Former Employee) – Springfield, MA – June 6, 2017
Being a receptionist at BHN was a great position. Lots of work, fast paced and great people. They offered many benefit. The people that worked there were very friendly and fun to work with . I enjoyed the fact that the days were busy. A great company all around.
BHN have great opportunities due to their many different programs
Developmental Specialist (Current Employee) – Springfield, MA – June 1, 2017
I worked fr BHN for 5 years now and really love my job. They allow you to work in other programs for experience while working you man job. I work in the Early Intervention Program but do a few hours in Crisis.
Cook (Former Employee) – Springfield, MA – May 24, 2017
In my unit there was a lot of back-stabbers. other employees were gunning for my job because it was full time. They tried to set me up for lousy conditions. When I fist got there half the kitchen was out of order.
Residential Support Specialist (Former Employee) – Springfield, MA – March 9, 2017
A typical day at BHN was very calm. Working with the elderly was great. Seeing smiles on their faces because they knew they had someone there to help them. Cooking, cleaning, bathing, being a companion and keeping the individuals safe. I would bring individuals to doctors appointments. I learned that everyone has a struggle and everyone always need a support system. I loved working one on one with my client during the day. It was easier. The most enjoyable part was being able to help the individuals. T hardest part was when people from others shifts would not complete their jobs.
A great place to get started in substance abuse treatment services
Substance Abuse Counselor (Current Employee) – Greenfield, MA – March 7, 2017
I thoroughly enjoyed working with client's in recovery. BHN provided good vacation, holiday, sick time, and personal days that were paid. The staff, although under staffed, got along well and worked as a team.
Paid days off, free meals if there were extras, paid trainings