Pros: multiple weeks paid vacation, flexible hours, sometimes free meals, fairly regular raises, open door management policy
Cons: working nights, holidays, and weekends, no set schedules, lots of variance in schedules, difficult at times to make plans ahead of time outside of work
What can I say? I work here now, have worked here or in a previous version of the store (under a different company's name) for over a decade. There is a lot to like about the job; flexible hours, I have earned multiple weeks paid vacation a year, I have gotten raises, I do enjoy getting off days on weekdays in order to accomplish errands and visit the – more... doctor and dentist. I have had the pleasure of working with many great managers and coworkers over the years, some of whom have become lifelong friends. I have even gotten to know some customers on a first name basis, something perhaps unusual in a "big box" type of retail establishment. The work is often interesting and can be full of surprises.
I won't lie about the hardest parts of the job. I do have to work nights, weekends, and holidays. Sometimes I actually enjoy that...more opportunities to accomplish weekday errands for instance, or in nice weather go hiking during the morning and then go to work in the afternoon. Other times...yes, I don't think it is any secret that I want the occasional Saturday off or would rather not work on Thanksgiving.
The other hard part about the job is the continuing evolution of a retail sales and sales support job; companies and their employees continually have to do more and more with less and less. My job requirements have grown tremendously since I first hired on. Sure, my salary has grown too, but there are times the amount of extra work is a bit challenging, given overall lower staff levels in the changing world of retail. I don't think this predicament is by any means unique to this company but is an overall symptom of changes in the retail industry as a whole, of brick and mortar stores not only competing with other brick and mortar stores but with the ever growing world of online sales. Jobs that were once separate - sales support and sales associates - have increasingly over the years merged into one overall retail job. Sometimes wearing those two hats can be empowering - I don't have to rely on others to either make certain decisions or accomplish certain tasks - but at other times it can be conflicting roles. If one puts all his or her effort into a sales support task then waiting on customers - and as a consequence, sales - can suffer. The reverse is also true; if the sales support tasks are not attended to, not only do those tasks suffer but ultimately sales suffer as well. Customers can't shop in stores that aren't properly stocked, maintained, signed, and merchandised. It is an interesting and daily challenge to balance the two. – less