The break area was really nice. The breakfast burritos were great!
Customer Service /Technical Support (Former Employee) – Tempe, AZ – July 10, 2014
Inbound call center technical support for Bel Canada,an internet service provider. Our customers were in Ontario and Quebec. Sales were included. To be honest, I did not like working here. Training was fun. There really wasn't a job culture. Most other employees there didn't like working their either. There was a very high turn around rate. Even if you fixed a customers issue, if you did not make a sale (upgrade internet speed for example), the call was an automatic fail. Very discouraging. I never saw anyone get promoted while I was there. I did enjoy the cook in the break area. I liked going on breaks and chatting with other employees. As always, I love it when I fixed a customers problem and they were filled with joy and relief was a part of the job I enjoyed.
very low pay, metrics were very difficult to keep