Your in th office by yourself 4 out of 5 days a week
Patient Care Coordinator (Current Employee) – Connersville, IN – August 31, 2017
I clean hearing aids and repair what I can. I answer phone and schedule appointments. We do telemarketing, call patients to schedule appointments. I've learned to call insurance companies to check benefits and order supplies. The management is nice, easy to get along with. The hardest thing I guess would be, being in the office by yourself everyday. It can be pretty boring at times. I enjoy talking with the patients when they come in.
Patient Care Coordinator (Former Employee) – Florida – June 16, 2017
Beltone from the outside looks like an amazing company. Sadly, it was full of under paid patient care coordinatiors and hearing specialist. Which can cause a lot of tension in the office. The patient care coordinator does everything and gets treated like a dog. That is why most patient care coordinators try to become a hearing technician or specialist. Beltone overlook women and they will hire individuals (men) from outside sources that are less qualified. Most specialists are drunks, chain smokers, drug abusers with A type personalities. Most of them have records....and the women that do become specialists are catty and/or have slept their way there. It is very dysfunctional and I would not suggest this company to anyone.
PATIENT CARE COORDINATOR (Former Employee) – Ohio – May 13, 2017
The patients are great, telemarketing shouldn't be part of a medical office, Office staffed were underpaid and under appreciated. No paid vacation unlesss you were there for 2 years and the insurances was extremely expensive
Hired into the apprenticeship program but never trained. A former PCC was enlisted to train me and clearly resented the task. The owner would name call and belittle for any mistakes made. Promised one thing but delivered complete opposite!
Expected to travel with no reimbursement, no benefits, no breaks, some days no lunch or eat in car while commuting
pleasent atmosphere to work. freedom to do my work properly
Hearing Aid Specialist (Current Employee) – Woodstock, VA – July 8, 2015
very nice and professional people to work for I have learned to have a lot of empathy for people with hearing needs my co-workers are so enjoyable to work with the hardest part of the job is telling a patient that we can not help them. that their hearing is too far gone the most enjoyable part of my job is when people are amazed at the quality of hearing that we can help them ,with the use of hearing aids
i am able to conduct my business with no interference from management
Customer Service Specialist (Former Employee) – Glenview, IL – December 30, 2014
More work than you can complete in 8 hours. Speak with over 60 dealers in regards to facilitating their accounts; i.e.: orders, billing issues, customized planning and other work as assigned. Very little direction, even when training. It is a progressive self-learning style of training with very little guidelines or regimentation. This makes it very hard to set goals and fully achieve them. Their is minimal assistance from Management. Most of the people working their and the dealer network are very nice.
Minimal direction, assistance, or goal setting from Management for new hires.
Worked with Older folks and learned great advances on hearing aids.
Secretary (Former Employee) – El Paso, TX – November 4, 2014
Answer phone, Computer work, Scheduled appointments, and confirmed appointments. Assisted in the testing rooms for Spanish speakers. Also worked in the lab area cleaning hearing aids, and replacing batteries. Handled money and credit card machine.
Was able to work with the older community. Learned great things on hearing aid advancement.
Patient Care Coordinator/Secretary (Former Employee) – Corpus Christi, TX – June 20, 2014
I would up the business and get paperwork/files ready for the work day. I enjoyed working with my co-workers and learned a lot from them. One of the things that I had learned from them was how use the computer programs effectively. The hardest part was having to resolve the computer technical difficulties.
Hearing Instrument Specialist (Current Employee) – Spring Hill, FL – August 18, 2013
It is quite rewarding to meet so many people, get to know about their lives, and to be able to recommend the instrument that would be in THEIR interest! Even more, when they come back to talk about how much their lives have been improved is priceless!
Feeling of helping to make a clients life better!
So many people who truely struggle with hearing loss, just don't have the financial ability to be able to afford them.
Administration (Former Employee) – Fl – July 3, 2013
I learned a lot by working there with others, I learned how to manage an office, the headrest part of this job was the older patients. beltone deals with hearing aids. I would love to see the look on my patients face when they can hear better.
I had a job that I took great pride and dedication in. There was constant use of foul language and I was expected to work constantly without being paid. I had constant threats and constantly. I always did the best that I could do. One minute I was being praised and the next I was being cussed out and threatened that he did not need me. I was constantly lied to and accused of using foul language that I never have.
i had a job that i took great pride in my performsnce.