Fun and creative work environment
Shift Leader, Customer Service, and Cake Decorator (Former Employee) – Fort Collins, CO – January 13, 2016
A typical day at the shop would be manipulated by the season. The colder seasons were extremely slow. In the warmer seasons, work is very fast paced where you work with many people at your side and have many customers to please. Time management was very important, balancing customer service at the front and creating customized cake orders in the back. I learned how to host birthday parties for children, catering to their parents needs as well as their own. Being granted the position of shift leader forced me to learn many management skills, learning how to be completely accountable for my work and the work of my team. The most difficult part of the position was learning how to communicate with a supervisor who disliked direct communication, rather using written messages to transfer information, criticism, or opinions. This gave me the opportunity to communicate in ways I was not used to. The most enjoyable part of the job was working in the environment that was conducted by the staff and the work itself. I enjoy working with people, and the opportunity to put my creative mind to work.
Freely decorating cakes, the ability to contribute ideas
The winter season means extremely slow business with little to perform.