Manager, Connecticut - October 11, 2016
The Benchmark Company is know for its great services to seniors and the aging in place concept that allows the resident and their families to feel safe and live as Independent and free spirited.
The best part of the day are our Residents, sharing there life stories that captures the heart and reassures and validates why I believe many choose to work here and beleive the mission statement and its Core values.
Difficulties I face as well my peers and predecessors, are that senior management is unable to engage and help new associates, team members, new managers grow and support them as a resource and guide. It is unfortunately a tale of two cities with regards to new members that include management vs the "this is how we do things" mindset. This is due to top management being out of touch with the real world and the challenges that the industry as a whole is facing. Too many Chiefs, Executive, Corporate titles that create turn over and create the spiral affects of downward production.
Corporate 'Top heavies' that demand but do not contribute to helping those they manage to succeed. I must ask, where is the mentality of true leadership? Why are they opposed to rolling up their sleeves and contributing and mentoring. They play on fear instead of mentoring, they forgot why they are in the position and their own values that made them choose this venue.
We have many managers, but very few leaders!!!!!
I believe that this is a great company on paper, but false promises at inception lead to disappointment and turn over! Change and new ideas to include industry changes must be met with positive attributes, not yesterdays concepts.
I hope this notes my passion and beliefs in our choices to serve those who we work for,' the residents' whom I admire and to are a treasure to our life and society.