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BendBroadband
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5 reviews

BendBroadband Employee Reviews

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nice place to work , just not a " career" more of a job
System Tech. 1 (Current Employee), Bend, ORJanuary 30, 2014
when i started it used to be fun coming to work, but ever since they made some management changes its been more of a get to work do your job and go home as soon as you can. i believe that the management has gone downhill since.
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High tech, locally-owned cable company.
CREATIVE SERVICES DIRECTOR (Former Employee), Bend, ORJanuary 9, 2014
I managed video production for the cable company; TV commercial and programming production.
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Better than your typical call center (mostly)
Technical Support Representative II (Former Employee), Bend, ORJune 10, 2013
Pros: great people to work with. management does it's best to create a positive & up-beat environment.
Cons: too many technical issues caused by internal mistakes, lots of upset customers, too many attempts to introduce new services that fall short of what is promised to customer, company tries to be cutting edge but the attempts fall short of the customer expectations, marketing makes undeliverable promises
- You hit the ground running every day. Typical call center where the calls never end.
- I learned how good I am working with customers (no matter how upset or angry they are).
- Management does it's best to keep things running smoothly, but most employees are left feeling like the company is throwing "right-handers" with the left hand. Most unfortunately, this is often glaringly obvious to customers. – more...
- Co-workers and lower management are outstanding people,
- One of the hardest parts of the job is dealing with undelivered promises and unreasonable expectations that leave customer feeling duped or taken advantage of. It's also difficult to live up to business image-related performance metrics that don't matter to customers.
- The best part of the job is when you take an angry customer and make them happy with you and the company when they see that you can address their issues. Even better is when you get a customer who has a problem that needs to be solved, but they appreciate you from start to finish. – less
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Hostile work environment in warehouse
Warehouse associate (Former Employee), Bend, OregonMarch 7, 2012
Pros: meeting people, generosity with time off even though it's unpaid
Cons: immature guys, vulgar bahavior, boss threats, lots of swearing
Job was fun, but manager does nothing about the guy's bad behavior.