Payroll Specialist (Former Employee) – St. Petersburg, FL – June 21, 2016
The position I held as a payroll specialist was great, the business was run well and employees and management got along very well. Business ran smoothly with happy stable clients. The company chose to close a branch in the north east prior to year end which caused tremendous chaos amongst all involved. The clients were not happy that their local processors and distribution branch were no longer available. They were forced to be abruptly transitioned to reps unfamiliar with their accounts and the intricacies involved that their tenured specialists had become accustomed to. The management in the office where I worked was unprepared for the backlash of issues that the new clients brought and could not support the team. This led to a mass exodus with staff, including tenured specialists and management.
Great as a small business payroll provider
Systems are outdated and not able to handle an overloaded volume
Commission Specialist (Former Employee) – White Plains, NY – December 31, 2015
A typical day at work would be a call into the Manager's office because you made a mistake due to "inadequate" training. You then get yelled at because you take an initiative that would help the company, but because the Supervisor in insecure, she runs to the Manager to complain. My co-workers were great to work with and we helped each other out when needed. An employee was fired after 9 years and a Customer Service Rep walked out. Another temp finally got fed up and left,
Whatever you do, do not work for this company and do not work with their agency.
Manger & Supervisor need to be replaced with humanity.
Receptionist (Current Employee) – Freeport, ME – September 1, 2015
Management at my current job is amazing. They are constantly showing their appreciation for the work that we do. We use this program that I have seen advertised on TV called Salesforce. I learned that very quickly. It is a great tool! I love talking to our customers everyday. Even in my short time there, I have built relationships with them. I will miss them as they slowly transition to their new branch down in Tampa, Florida. Having our office close is heartbreaking. I really love my job and the people that I work with.
District Manager (Current Employee) – San Diego, CA – April 7, 2015
Overall this is a good company. Management is hit or miss. You basically have the freedom to do what you want as long as you're hitting your quota. However, like most sales positions, if you don't hit your quota they will let you go.
Great work/life balance, decent pay, entrepreneur work
payroll operations supervisor (Former Employee) – freeport, me – February 18, 2015
i was expected to work almost 80 hours a week for months on end, and since I was salary I received no extra pay or even appreciation. God forbid something came up with my family where I could only do 60 hours in a given week, I was treated even worse then normal. The office manage would hire all her friends and then they would leave for "lunch" for about 2 hours, and as the payroll operations manager it was my job to ensure all payrolls made it to our customers on time. Well with half the payroll specialists taking 2 hour lunches everyday that put a tremendous strain on the rest of us. I brought this up the chain and was basically told to shut up and color. The whole place was ridiculous, STAY AWAY FROM THIS PLACE!
if it was mostly a 40 hr work week with some overtime the pay would've been ok
Regional New Account Coordinator (Current Employee) – Saint Petersburg, FL – January 20, 2015
Great Company and good values, However they need some guidance with the management. Long hours and a lot of overtime in the months of December and January. No time off during these months which is difficult with family. I learned new things about taxes and how to audit taxes and wages for clients that currently have earnings for the year.
District Management (Former Employee) – Phoenix, az – December 26, 2014
Phx AZ can't hold on to her District mngr in the Phx AZ office. This place is a joke. They keep reps for 9 months and ask to bring everyone you know over to them then say sorry you signed a non compete clause so we own your accounts now in SF. TRUST ME DONT WK HERE ITS A JOKE. Manager suggest she is going to pull her hair out because can't handle stress and hounds reps for accts every month because she is afraid of losing job. Mngt can't handle pressure. Used car sales office
Manager, Corporate Services (Former Employee) – Hunt Valley, MD – December 26, 2014
I managed eight employees including the entire admin staff and mailroom staff. I learned that when treated well, employees perform to the best of their abilities, and have better working relationships with each other. My co-workers were good at their jobs and willing to go the extra mile to get things done. The hardest part of the job was mediating conflicts between employees. The most enjoyable part of my job was resolving the conflicts employees had with each other. But I also enjoyed resolving a years long workflow issue within my department through a collaborative effort I started between the other department managers which helped the company maintain customers they would have otherwise lost due to a huge backlog in processing customer paperwork, right before a company downsizing.
implementation (Current Employee) – tampa – January 14, 2015
Benefitmall is a terrible company to work for. The upper management is terrible. They can't back up what they sell with good service. The benefits are terrible. They just reduced the PTO I was promised in my offer letter. Don't make the mistake of coming here. Keep looking!
no balance. horrible management. horrible benefit.
Sales Administrative Assistant (Former Employee) – Orange, CA – April 25, 2014
As part of the Sales Team, my responsibilities included but were not limited to running insurance proposals for brokers and their groups using an in-house quoting system. Proposals on Carrier sights and other quoting engines such as HealthConnect.
Using census data, created proposals showing side-by-side comparison of various insurance carriers and their benefit plans. Interacted with brokers on the telephone and via email to collect missing data needed to produce accurate proposals in a timely manner.
ACH File Processor Team Lead (Current Employee) – Miramar, FL – October 20, 2013
Show up to work at 10:30 am (EST) and begin with logging in previous day number in a spreadsheet and review the file that were sent out that morning. managing duties such as reversals, or return items.
Later in the day came the busiest part of the day which is to release files for payroll which could easily surpass a million dollars on any given day. review, process, and confirm these files sent to 6 different financial institutions.