- CMS and HIPAA Certified
- Customer Service Representative
- Assist Manager with daily Census Reports, Claims Reports, Temporary Identification Cards
- Provide extensive interaction with clients via telephone, email, and fax
- Complete requests for clients within the Client Services Department
The above is my regular work day. Now being able to make all the retirees happy is a downer. However when I do use everything I have learned to help them and receive the verbal smiles and thank you, it makes my day.