A fun, high energy atmosphere that is hands on.
Pros: flexible hours, free concerts
Cons: bi-weekly pay, dealing with unsatisfiable customers
As a supervisor for the BPC box office via The Red Room @ Cafe 939, I was required to work office hours as well as venue hours. During office hours I was required to build shows via Vendini Ticketing Software, respond to customer e-mails and phone calls, sell tickets, financial reconciling, and many other tasks. While working the venue, I was required to operate Ticket Agent to sell tickets and concessions at face value, handle will call, and complete end of show reports. I was partly responsible for creating a weekly schedule, guiding employees and assisting them with any questions they may have, and completing any tasks my manager asked me to do. A very pleasant environment; it was a job I very much enjoyed without ever dealing with co-worker conflict. I went into this job with no knowledge of operating ticketing systems or how to properly supervise employees. Being a fast learner, I picked things up quickly. I only sometimes struggled with financial reconciliation, when reports didn't properly add up; that had to be the most frustrating part of my job. With that being said, I enjoyed that I was able to create my own schedule with flexible hours, and that fact that I was immersed in a musical atmosphere. A job is always so much more enjoyable when it involves something you're passionate about.