BerylHealth Employee Reviews

Showing all 5 reviews
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Best Place to Work, Incredible Culture
Individual Contributor (Former Employee) –  Bedford, TXNovember 15, 2016
The best environment I've ever worked in. Wonderful culture, and fantastic family-oriented environment. Culture and people are priority 1 in order to provide ultimate customer experience.
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Great place to work
Post Discharge Patient Experience Supervisor (Current Employee) –  Bedford, TexasOctober 17, 2014
Great place to work! Great culture, people! Job security. Stable company.
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Wonderful culture
Trainer (Former Employee) –  Bedford, TXMay 25, 2013
Great company! Wonderful culture and work life balance. Fun place to work with great people that make the time go by fast.
Pros
Free food all the time
Cons
No advancement
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Hired for compassion, paid to lie!
Patient Experience Advisor (Current Employee) –  Bedford, TXMarch 25, 2013
The hiring process at Beryl gives the pretense that you'll be helping people while gathering some marketing data for hospitals. The emphasis and reality, however, is just the opposite. They focus entirely on gathering the marketing data, since that's what they are paid for. If you're able to help the caller, as well, that's just a bonus, not a requirement. They also require you to follow a process called Local Presence, in which you are to mislead the caller into thinking you are at the hospital and a local to the area. If you fail to do this, regardless of the ethics involved, you can get into trouble.
Pros
decent pay, some flexibility in schedules
Cons
management, lying to callers, getting consecutive days off, most company policies, dishonest practices
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Overall rating

4.0
Based on 5 reviews
5 stars
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
4.2
Job Security/Advancement
3.6
Management
3.6
Culture
4.0

BerylHealth Reviews by Location