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BerylHealth
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3 reviews

BerylHealth Employer Reviews

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Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Wonderful culture
Trainer (Former Employee), Bedford, TXMay 25, 2013
Pros: free food all the time
Cons: no advancement
Great company! Wonderful culture and work life balance. Fun place to work with great people that make the time go by fast.
Job Work/Life Balance
Compensation/Benefits
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Hired for compassion, paid to lie!
Patient Experience Advisor (Current Employee), Bedford, TXMarch 25, 2013
Pros: decent pay, some flexibility in schedules
Cons: management, lying to callers, getting consecutive days off, most company policies, dishonest practices
The hiring process at Beryl gives the pretense that you'll be helping people while gathering some marketing data for hospitals. The emphasis and reality, however, is just the opposite. They focus entirely on gathering the marketing data, since that's what they are paid for. If you're able to help the caller, as well, that's just a bonus, not a requirement. – more... They also require you to follow a process called Local Presence, in which you are to mislead the caller into thinking you are at the hospital and a local to the area. If you fail to do this, regardless of the ethics involved, you can get into trouble. – less

About BerylHealth

BerylHealth, a Stericycle Communication Solutions company, provides the most comprehensive end-to-end healthcare call center solution – Read more