Not as bad as it could be
Advanced Repair Agent (Former Employee) – Springfield, OH – August 17, 2017
Pay at Best Buy is reasonable, compared to most of the competition. That being said, the organization shows no respect for individual contribution and encourages high employee churn and a strategy of gaming the system and currying favor with store management.
Metrics are everything, but the goals set for success, as well as the job descriptions of individual contributors, change far too frequently for an employee to make a good faith effort to grow within the company. Instead metrics are routinely gamed by store management, and advancement at lower levels depends entirely on developing a favorable personal relationship with store level managers. As a result, there is no consistency to expectations or evaluations of job performance.
Additionally, with routine changes in company direction and the focus of goals in the sales of products and services, the goals and job descriptions for employees are extremely variable, and the organization as a whole displays no loyalty to employees whatsoever.
Pay is slightly above average, environment is LGBT friendly
No consistent expectations or goals, no merit based advancement