A standard retail environment
Geek Squad Consultation Agent (Current Employee) – Dallas-Fort Worth, TX – September 22, 2016
Best Buy can be a fun place to work for a short period of time, however, it is not a place to work for any extended period. They constantly restructure, cutting positions and putting more responsibility on lower paid positions. The management is hit or miss depending on store location and feel of the district and territory staff. If managers and employees get along, higher ups decide they need to shift things around to keep them fresh instead of letting what is working continue to work. Hours are sporadic, in keeping with retail jobs, but also not guaranteed. In recent years they have also made a big shift towards a commission type of sales floor, without compensating the sales staff for meeting the new demands. They are quick to harp on under performance however and quickly take away hours for not meeting the goals. It is a place that one can learn a lot from, both in product knowledge and in how to be a team player and even leader, but the higher level management does not realize who actually brings in all the money for the company.
Fun products, great break room, employee discount, generally great people.
Pay, not much room for advancement, bad management, hours