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Best Buy
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4,727 reviews

Best Buy Employer Reviews

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Not much to say
Sales Associate (Former Employee), Mount Laurel, NJAugust 28, 2014
Pros: the employee discount
Cons: management, no room for growth, too much hypocrisy
Wouldn't recommend working there, poor management and underwhelming pay. It's just a typical retail job, no different from any other retail job.
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na
Operations Agent (Current Employee), va beachAugust 28, 2014
Pros: nice people
Cons: na
Its a nice place for people that are in high school to work. I have learned a lot working at this store. Its not a place to make a career.
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Fun to work at, but retail takes a toll
Mobile Sales Associate (Current Employee), Dublin, CAAugust 28, 2014
I enjoy working there, but I received my degree in Networking and Communications Management. I do not want to work retail the rest of my life.
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Great training to keep employees up to date
Tablet Specialist (Former Employee), Rockford, ILAugust 27, 2014
Pros: friendly and fun staff
Cons: my job requirements were far to broad
Started each day by making the lunch break schedule and checking sales goals for the day. After that I would assign the other employees to their designated zones, and handle my zone and the customers in it. Periodically I would go through other zones and make sure that the other employees were doing okay. If there was an issue I would coach them on – more... the correct way to handle the part of the sale that went askew. When it would hit the time for the an employee to take lunch I would notify them and then verify with a manager that it was okay for them to go. When it would get to the end of the day I would start stocking the floor and going through and lining the shelves (pulling the product forward). Then if I felt it necessary I would select people to send home and confirm it with the managers. Managers were great and fun to work with. They defiantly got to know you and form good work relationships. Even when I put in my two weeks I was pulled aside and offered a managers position to stay. I think that they were very good at their job and respected them a lot. My coworkers were very nice and listened well they never gave push back. Hardest part of the job was making sure that all sales were going well on account of I was always pulled to mobile or other areas to help for coverage, and since I was not able to be in my area I wasn't able to handle my over all duties. Most enjoyable was the morning meetings and other store meetings. – less
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Great Co-Workers, with struggling Management
BACK OFFICE LEAD (Current Employee), Syracuse, NYAugust 27, 2014
Pros: job duties, co-workers
Cons: hours, pay, benefits, management
Best Buy has definitely changed a lot since I started back in 2010. The overall employee experience has definitely deteriorated, and the management team has almost gave up on the employee and is only worried about numbers.

As far as my role in the company I love my position, the work is demanding and it keeps me on my toes. I love meeting all the new – more... candidates and getting them trained and ready to go. I have learned a lot at this company as far administrative duties go, and I have learned my way around quite a few systems which I feel will help me in the future. – less
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Not A good Place to work
Mobile Sales Consultant (Current Employee), Enfield, CTAugust 27, 2014
It wasnt the dream job..All in all management was terrible and there wasnt any rom for growth. i suppose it is sufficient for that of a college student but other than that..
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can be a fun place to work
Mobile Sales Associate (Former Employee), melbourn flAugust 27, 2014
Pros: employee discount
Cons: short breaks, rude managment
typical day would consist of seeking out customers to help and closing sales, learned a lot about new and trending technology.
management was always constantly under pressure for performance, hardest part of the job would be maintaining your numbers and attachments in sales.
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Best Buy
Customer Service Specialist (Former Employee), Queens, NYAugust 27, 2014
Pros: great discount
Cons: limited discount
A typical day at Best Buy was to clock in and report to your department to meet your supervisor and get assign to your duties. I was responsible for customer service so I ring, exchanged and return products while handling the financing department. While Best Buy was my first job, I learned how to work with others as well as multitask.
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Fun, productive way of communicating with customers
Customer Service Representative/ Sales/ Billing (Current Employee), Houston, TXAugust 26, 2014
Pros: multi-tasking, no headset, very hands-on
Cons: short lunch breaks, unorganized, unpromised position
The duties of resolving customer's issues or being of assistance to their inquiries about a particular item. Daily notate accounts and what I did to personally assist the customer.
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A Normal Retail Job
Sales Support (Former Employee), Victor, NYAugust 26, 2014
Pros: some good people, can be fun at times
Cons: practically no work/life balance
Long days, long holiday seasons. Can be okay if you get into a good store.
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Okay
Customer Service Representative (Former Employee), Sugar Land, TXAugust 25, 2014
The job was okay, but there idea for sales was silly, writing down what the customer wants on a piece of paper like some car salesman, when you can obviously see the customer was irritated, the management acted to much like teenagers and kind of lazy not really there for the customer. Co-worker where good, always did there part. The hardest part of – more... the job, the higher ups, most enjoyable, the customer. – less
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Typical job
Parts Processor (Current Employee), Suwanee, GAAugust 25, 2014
Pros: points we receive for going beyond our core job responsibilities.
Cons: health care, and lack of good management.
A day is filled with constant work, and enjoyable coworkers. I learned team work is extremely important in the success of our every day responsibilities. Our management lacks the knowledge in utilizing their employees to there best abilities. My coworkers are a pleasure to work with we help each other in anyway we can always. The mass amount of work – more... we have to do everyday with a minimum amount of staff to get it done with. Being able to work with the people I work with an enjoying my team accomplishments. – less
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great place
customer service specialist (Former Employee), bufordAugust 25, 2014
a great place and company to work for. learned a lot of new things about the compaany
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Fun and challenging place to work. Co-workers were great.
Reach Truck Operator (Stocker) (Former Employee), Nichols, NYAugust 25, 2014
Great place to work with the right management. Frequent raises.
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Geek squad & branded payment
Cust. Service specialist (Former Employee), CaliforniaAugust 25, 2014
Pros: decent pay
Cons: extreme geek squad and branded payment pressure, cheesy best buy culture
It starts with a ton of on-line e-learning modules. Some are helpful but most will make you feel like you're being brain washed. I got about 1 hour of shadowing before being put out on my own.

My biggest issue was there was *tremendous* pressure to sell geek squad and the best buy credit card. My hours were cut a lot because I wasn't selling enough – more... geek squad.

If you want to work at best buy, you better learn to sell geek squad and credit cards. Selling those services are almost more important than the products themselves. – less
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Productive and fun workplace
Asset Protection Specialist (Current Employee), Oxnard, CAAugust 24, 2014
Pros: the company is like family
Cons: i need more hours
Always maintaining a fun and safe environment for the staff and customers. The management is very friendly and knowledgeable.
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mounting tv and installing home audio
Inventory Supervisor (Former Employee), King of Prussia, PAAugust 23, 2014
 Responsible for pre-wiring, installing, programming, and maintenance of products and services ordered for structures
 Trained the customer on system use and how to obtain system maintenance if needed
 Acted as a company representative in clients' homes, and to act as a consultant while in the store
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Having fun while being the Best
Mobile Sales Consultant (Current Employee), Monroe, LAAugust 23, 2014
Pros: great coworkers
Love my work place... Great supervisors and coworkers. Customers are happy and love our energy.
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Great Pay!
Warehouse Associate (Former Employee), Dublin, GAAugust 23, 2014
Pros: great pay, great supervisors and co-workers
Cons: did not work well with college classes.
This job taught me about time management and how to make production. I put together boxes for the packaging department to ship out online orders for the Holidays. I worked along side some great people and under good supervisors who were all more than willing to help, train, and answer any questions that I had. Overall, good experience.
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alright place to work for experience
Merchandising/Asset Protection (Former Employee), Huntsville, ALAugust 22, 2014
Pros: experience
Cons: the company, management at #514, pay and scheduling
I wouldn't recommend this particular best buy in Huntsville, Al to anybody. The management staff flirts and show favoritism to all the young females that they can have on their jock strap! There isn't a sense of business culture about the leadership staff. It's all about how you make them look. The ASM's have been with the company 10-18 years and still – more... don't know half enough business moral to properly manage the company. Regular employees know more company values than long term management. Please don't jump so quick to apply for this job or company cause you shall regret the decision. – less

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About Best Buy

Best Buy Co., Inc. (Best Buy) is a specialty retailer of consumer electronics, home office products, entertainment software, appliances – Read more