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4,806 reviews

Best Buy Employer Reviews

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more things to learn
Customer Service (Former Employee), Yonkers, nySeptember 14, 2014
Pros: gain experience
Cons: travel was hard
i had to learn about about computer and return policy. the management were good trainer .. very understanding
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Computer Sales
Computer Team Lead (Former Employee), Opelika, ALSeptember 14, 2014
In the computer department, a lot of what I did was administrative and sales. This department is very goal orientated. I give the team their goals and we make these goals. My team was great because we all had goals to achieve. Teamwork was the strong with this group and helped when we had tough customers.
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Unorganized lazy work environment
Salesperson (Former Employee), Miami, FLSeptember 14, 2014
Pros: hours
Cons: organization.
Typical day at work would require self learning on products to sell to rude impatient customers all while being hassled by management while little help was protruded.

I learned many aspects of electronics.

Management was overall abominable.

Co-workers were young and unrefined.

Learning every product while selling them.

Learning.
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very engeric place to be.
Sales Associate (Former Employee), Roseville, MISeptember 13, 2014
Pros: had catering food for lunch everyday.
My previous work experience taught me a lot about working. I worked with kids to sales associate, and that taught me a lot about communicating with customers. A typical day would start off as the team would play a warm up game before the store would even open. I would clean off objects, and ask people if I could help them with anything. The hardest – more... part of the job was dealing with rude customers, but the most enjoyable part of the job was helping people. – less
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Terrible Direction the Company is going in
Supervisor (Current Employee), ChicagoSeptember 13, 2014
No possibility for job advancement since the last restructure unless you know someone from corporate level. Company seems to be losing focus on customers and more on revenue coming in. Corrupt leadership taking advantage of overrides and making profits for themselves through re-sellers.
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Productive, Fun, Learning Environment
Multi-Channel Sales Associate (Former Employee), Saint Joseph, MOSeptember 13, 2014
Pros: got to see all the new technology and learn all the ways you can use phones and laptops
Cons: part timers don't get any benefits
Helped multiple customers if possible, set planograms in areas that are a mess and not organized. Displayed open items on shelves for customers to buy. Displayed new product on shelves whenever possible. Performed maintenance on non working display such as headphones or televisions. Managed a register when customers were ready to checkout and I was – more... not busy helping out on the sales floor. Performed AP or Asset protection while the AP working went on lunch which includes, monitoring the store, preventing any kind of theft, make sure customers are pointed in the right direction and answer any of the questions they have. Received trucks whenever possible, unloaded trucks and put the products on the sales floor. – less
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Helping clients with computer issues
CONSULTATION AGENT (Current Employee), plymouth meeting, paSeptember 12, 2014
Working as a consultation agent you are learning new things everyday by working side by side with clients solving computer issues.
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fun work place
Geek squad/Customer Service Agent (Current Employee), charlotteSeptember 12, 2014
i love it is a fast pace company.
if you like to sty busy go apply for best buy
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Great Experience
Samsung Sales Consultant (Former Employee), Arlington Heights, ILSeptember 12, 2014
Co-Workers were always great to work with. I worked at the Old Orchard store. I loved it. Sadly this location is no longer open.
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Constantly around people who love technology and helping others.
Wireless Sales Consultant/Senior (Former Employee), Bay Shore, NYSeptember 12, 2014
I kind of miss working at Best Buy just for the simple fact that we are living in a world where technology is taking over our lives. I felt special in a way because I was always ahead of the game on whats coming out next and how it will change our world.
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Co-workers 0 star Management 0 star
Inventory-Merch (Former Employee), Melbourne, FLSeptember 12, 2014
Pros: loading....
Cons: almost everthing except the discount.
I refuse to needlessly bash any company just for kicks because your experience could be different I'm simply trying to give some insight regarding my personal experience. Well with that said I would not recommend working for this company. My co-workers were very sluggish, unorganized and not well trained in any area of the department which confused – more... me since most of them had at least 1-2 years of experience at that location. On several occasions I would witness co-workers simply walk past pallets that needed to be worked only to find them usually 8 of 10 people in the ware house texting or riding pallet jacks out of the truck. As for management I would consider their leadership skills, and overall capabilities Entry Level at best. I believe it only took 3 days of working there before I was answering questions for them...Well with all that said they are very diverse so I don't believe Race, Gender Etc will ever affect your chances of employment. Some locations are probably different so don't shy away from what may be a great career for you but my experience wasn't that best. Good Luck. – less
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Good Company, Unprofessional Management
Customer Service (Former Employee), Newark, DESeptember 12, 2014
Best Buy is not a bad company to work for, it may just be the store I was at (Christiana, DE) There is so much favoritism in that place, and if you aren't loved, you get no hours. It doesn't matter how good you are at your job, everything with them is personal and there is no room for advancement. They will not let you move up from the position you – more... were hired for unless you are a suck up. A typical day for me was returning items, and doing pickup orders and transactions, It is an easy job, but they do have VERY high sales expectations. Even being a cashier is a sales position because you have to sell protection plans and get credit card apps every day. Also, the benefits for part timers are foolish, and there is no job security. When you get hired, on you first day they have you sign a form stating that they can fire you for any reason they want, and they do. They did it to me. – less
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Best Buy
Cashier (Former Employee), Tallahassee, FLSeptember 11, 2014
Pros: free food
Cons: was barely able to get breaks
Working at Best Buy Tallahassee, was a good and bad experience all in one. There were times where I really loved coming to work and wanted to be at work. Then there was times to where I was like I did not like the work environment any longer due to the way I was being treated and other employees. It was as if my Supervisor would not acknowledge the – more... hard working employees and only award the ones who would not do any work at all. What I liked about Best Buy at first was that I was able to help people get what they wanted and make them happy. I was never given a bad report off of my behavior only bad report would be long lines, but that was only due to the store being super busy and I being the only working person. – less
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Fun, fast paced retail environment
Digital Imaging Specialist/Mobile Communications (Former Employee), Lakeland, FLSeptember 10, 2014
Pros: fun, fast paced work environment.
Cons: lack of advancement oppertunity
A standard day at work consists of morning/evening inventory, Helping customers with information and selection of ideal products, and activation of any mobile devices. I learned a number of things from this job such as: DSLR vs. DSC cameras, activation and deactivation of mobile devices, ideal customer service, and interaction with multiple point of – more... sale terminals. Management was extremely supportive and friendly, as well as coworkers. The hardest part of the job was learning the ever evolving technology of each department but also was the most enjoyable. – less
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Good place to Start
Full Time Mobile Sale Associate (Current Employee), Reading, PASeptember 10, 2014
Working at Best Buy was the best thing for me when I came to learning the management skills I needed, learning the advancements of technology, and interacting with customers.
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Productive and Positive
Cashier, GSP sales, consultation (Current Employee), Folsom, CASeptember 10, 2014
A typical day at work is fun and interactive. I love meeting new people and helping make customers enjoy their experience within the store and before leaving.
The only issue I have is the hours. It makes the drive to the store not even worth it.
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Big Company with ever changing direction
General Manager (Former Employee), Dallas, TXSeptember 10, 2014
Pros: good compensation and store culture
Cons: never a clear direction or plan
Great company while I was there. They could change direction quickly. Problem was they lost their way with Customer Centricity.
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Great Place
MOBILE SALES (Current Employee), Las Vegas, NVSeptember 9, 2014
A great company with ample oppurtunity for growth and i am truly grateful for the skills I have developed while being employed.
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Productive and Fun work place
Customer Service Agent (Former Employee), Lakewood, COSeptember 9, 2014
A typical work day at Best Buy for myself consisted of customer service duty's and sales in the home theater department. Every one who works there is very nice and always has a positive attitude.
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Interesting place to work
Home Theater Sales Consultant (Current Employee), Alexandria, VASeptember 9, 2014
Not a bad job to have, can definitely grow as a person and as a salesman

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About Best Buy

Best Buy Co., Inc. (Best Buy) is a specialty retailer of consumer electronics, home office products, entertainment software, appliances – Read more