Customer Experience Manager (Former Employee) – Sterling, VA – August 26, 2013
Driving sales and engaging customers to fuse them with the best technology and services to improve their lives. Motivate and develope associates to provide the best customer service possible. The most enjoyable part of my day was meeting customers needs while giving them a warm and positive experience.
Sales Associate (Former Employee) – Tucker, GA – September 21, 2016
I initially enjoyed my time at Best Buy. My manager and direct supervisor were easy to talk to and worked to make the in-store experience enjoyable for not only the customers but the employees as well. The store underwent a managerial restructure which forced those managers out and brought in an under qualified group. This led to the store's downfall.
Customer Service Specialist (Former Employee) – Bellingham, WA – September 20, 2016
I learned a lot about customer service and Best Buy in general. There was a lot to learn and it was all very exciting learning all of these new things. My co-workers were amazing, as well as the management. The hardest part would be working at the customer service desk because there was a lot to do over in that area. The best part about the job was the benefits and being close with my co-workers, really being able to get to know them.
Sales Consultant (Current Employee) – Poughkeepsie, NY – September 19, 2016
I work at best buy as a sales consultant In the home theater department selling televisions. Typically customers will come in trying to get ideas of pricing and sizes of the different televisions that's are available. The most difficult part of the occupation is understanding the customers conserns about scheduling for delivery. Those are small issues for I can upload and escalation for the customer to receive the product at a sooner date. Customers also tend to want the best for the cheapest. To overcome that small obsticle I must shoe the value of the product to the customer
Working at Best Buy was an amazing experience. I learned how to work as a team, help customers, show patience and share knowledge. As a sales consultant, you need to always be ready to help, listen, and communicate. This job helped me learn how to do this well and I genuinely enjoyed it.
A typical day as a computer sales consultant includes: making sure your department is clean and organized, answering questions for and holding conversations with potential customers, assessing needs, demoing product, showing value in a customized way, and making a sale. Make sure you know your department as well as others so you can always help.
It's overall a great job with a company that cares about its employees as much as its customers.
Constant training available for products, great discount, good environment
Computing, Customer Service, Operations and HR (Current Employee) – Irving, TX – September 17, 2016
This is easily one of the best retail companies I have ever worked for. It is a family more than a job and everyone works to meet those numbers that always hang over our heads. I can't say enough positive about this place every since they "relaunched" under new management.
Family, Work Life Balance, Advancement Opportunities or ability to "Master" a position you love.
Samsung Experience Consultant (Former Employee) – Folsom, CA – September 17, 2016
Best Buy was by far the best company I have ever worked for. They highly value not only their customers, but also their employees. There was plenty of opportunity for advancement and reward for those of us that show we worked hard. Not event he smallest of achievements would go unnoticed. They were always willing to teach you new things and would go above and beyond to help prepare you for advancement in the company. We were frequently sent out for training on new products and they made the learning experience fun and memorable. I loved working for this company and I will never forget what they have taught me. I have become a much better person as a whole.
Perfect management, plenty of training, rewards, plenty of opportunities.