I worked at Best Buy for six years For the first two, I was a part time employee working 30 hours a week as sales associate. For the last four, I was fortunate enough to remain on as a seasonal employee working holidays and in the summer when I returned home from school.
My duties mostly revolved around sales. I worked in computers as such I had intimate knowledge of a variety of pc, laptop and tablet devices. As well as the protection plans Best Buy offered to maintain them.
The best thing Best Buy taught me is that good customer interactions make all the difference. If you offer your customer an upbeat, friendly interaction, coupled with good product knowledge, they are not only more likely to take you seriously, they are much more likely to buy something.
The most enjoyable thing about Best Buy, aside from the great employee discount, is getting to know people, customers and co-workers alike, and spending time learning about cool new gadgets and toys.
The worst part was doing all the paper work that comes with each customer interaction. A laborious activity which once your familiar with the questions and concerns Best Buy wants you to address only detracts from a quality customer experience.
Employee discount, and fun interaction
Paper work, average pay, poor health benefits