Cash lanes/Multi-channel Sales Associate (Former Employee) – Leesburg, VA – January 11, 2016
I started working at Best Buy in the 10th grade as a cashier and i did understand that positions tends to be repetitive while none of the associates really bother to communicate with you unless they need the traps taken back to the warehouse. So i applied for MCSA only to come to a team of lazy people had me do the multi channel responsibilities when they didn't want to. The most enjoyable part of the job was getting a chance to help out on the sales floor.
This was a seasonal position and very few people work full time apart from the managers. There was a little flexibility in work times but not during the peak times of course. Management was always friendly. The hardest part was the down time between customers during slow days. ( I am a stay-busy type of person though so this may differ for someone else). I enjoyed being able to interact with customers and help them find what they really needed.
Best Buy provides a great place to start a career, to learn and grow. They cultivate a culture that is accepting and inclusive. I would recommend that anyone interested in Technology or Sales would benefit from working there.
QA Tester (Former Employee) – Richmond, VA – August 17, 2016
Not only did I like my job – I loved my job – and I loved working with all of the people there who made such a huge commitment to our work. When I first started working here I was totally amazed by the programs and how the QA teams worked with the contractors. I came in with lots of hands on skill and they allowed me the freedom to work. IT BLEW ME AWAY!!
Consultation Agent (Current Employee) – Florence, AL – August 17, 2016
While working as a Consultation Agent for Best Buy's Geek Squad, I further developed my interpersonal skills and sales skills more than I did my technical aptitude. The job title says it all, you spend the majority of your time dealing with unruly customers that vent their frustrations with their lack of understanding technology on you. The job description includes things like repairs on pc's but mostly all you do is functionality checks on devices in order to get them back out on to the sales floor. While the pay is decent for the level of skill required, the hours are not friendly to home life what-so-ever. Management is hit or miss - either you have a supervisor that cares sincerely about their job and their employee's/customers or you have a supervisor that cares more about hitting bonus.Job advancement is abysmal, out of the 10 agents that work the precinct, only one is full time. Your hours are reliant solely on productivity of the precinct so the less customers you have, the less hours you work. This creates for very little advancement within the company. Benefits are very minimal if you work part time.
Decent pay for minimal skill
Unfriendly hours, monotonous, tedious and little advancement
Assistant Store Manager - Operations (Current Employee) – ‘Aiea, HI – August 17, 2016
Over the past 16 years I have been working for Best Buy and am grateful for everything it has offered me. I learned how to communicate better with employees and customers on a day to day basis. The culture at Best Buy is very strong and welcoming to all different kinds of people. I enjoy the people that work around and with me. The hardest part of the job is when the systems do not allow you to fulfill the customer promises. I enjoy teaching people about technology and how it can make life easier/funner.
I recommend Best Buy to anyone who is looking for a fresh start and wanting to grow into leadership.
Great Pay, Tuition Reimbursement, 401k
Customer Facing 100% of the time, back end paperwork is not completed accurately/thoroughly.
Ringing up huge purchases and selling protection plans
Cashier (Former Employee) – Independence, MO – August 17, 2016
Working at Best Buy was your standard cashier job. Daily task were making sure the check out lanes our clean, soda/candy was stocked, ringing people up, and selling Best Buy protection plans on electronic items. Working Black Friday was the most exciting day and was definitely an experience I will never forget.
Asset Protection Associate (Former Employee) – Brooklyn, NY – August 17, 2016
Sometimes its slow, and when you ask to help with something else management doesn't want you to help your other co-workers. Very stress full, must be on your toes at all times, I like that always on the move. Not good with Health-care offer for workers, co-workers do not work well together, when I try to help co-workers they seen taken aback. co-workers here seen as if they are not happy with their job..
Asset Protection Associate (Current Employee) – Mount Vernon, NY – August 16, 2016
One of the best company in terms of retail but depending on the location. the management and overall job culture can be toxic. best buy is a very safe financial bet of you are still attending school. depending on the store location, the job environment can be high school like.
Retail Sales Associate (Former Employee) – Oshkosh, WI – August 16, 2016
I would help customers find the devices that best fit their needs. I would clean, stock and organize when in down time. Management was awesome to work for as they always had contests and fun events to keep the team together and upbeat.
Provide personalized service and exceptional level of expertise on products for customers Execute day-to-day media platform transformation tactics Recommendation of pricing packages to customers with the intent helping the customer make a great purchase; knowledge on all digital media; always up to date with the latest software, in order to provide information when asked by the customer Provide the utmost customer service, for every sale and have a satisfied customer with the reassurance of them returning
Home Theater Specialist (Former Employee) – Dallas, TX – August 13, 2016
The most enjoyable part about the job is that you learn something new everyday and being able to make the customer happy about making the right decision that fits their needs. is a great feeling customer is always first.
Multi-Channel Sales Associate (Current Employee) – Union City, CA – August 13, 2016
A typical day at work can sometimes be slow and some days busy, but whatever day it is, there is always something to do. Most of my managers are really cool but there are a few that I question their professionalism, nonetheless the environment at Best Buy is enjoyable. My coworkers are the best and that's probably the best part of the job, is seeing them. The hardest part of the job is dealing with angry customers, but through my time at Best Buy, I've learned to not take things personally and to let it go.