Pros: i learned a great deal over 4.5 years
Cons: stress, low pay, and stress
I worked at best buy for 4.5 years. I was young, naive and took semesters off from college in order to compensate their unwillingness to fix problems that so desperately needed fixing.
Here I learned how to problem solve, how to communicate and listen extremely well. A typical day involved perfecting the art of communication, having angry or upset customers come in, and making them feel fantastic by the time they left.
To enhance client experience, I proposed and found a manager to pass a business model I created that made the check in experience faster, friendlier, and more profitable, all the while creating a custom entertainment loop to explain our services, costs, and also show how fun we are.
The environment was very stressful, as it seemed that no mater what, someone was having a bad day somewhere, and I knew how to make it better. I put into action many programs to increase store moral, and better client experience. I took action by becoming the captain of the "Action Team", whose responsibility directly effected employee moral, mostly acting as a medium of communication between part time associates, and management.
It was at Best Buy I learned that management will frequently lie to employees, customers, and their own superiors to create an illusion of success, when I discovered this practice, I did what I could to correct things, however ultimately I sought employment elsewhere.