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Best Western Plus
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74 reviews

Best Western Plus Employer Reviews

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great place to work
Customer service (Current Employee), Chesapeake, VAOctober 7, 2014
i love it here. It is a great place to work. Everyone is friendly and the staff always go above any beyond to make sure the guest is always satisfied with the best western brand.
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Best Western
Front Office Clerk (Former Employee), SavannahOctober 2, 2014
this was a seasonal job for me. I've worked in this field before and enjoyed it.
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Front Desk
Front Desk Representative (Former Employee), Stockton, CASeptember 30, 2014
Answer the phone and make reservations and check guest in and out. I have learned how to work with many different people. My co-workers were great. The hardest part the job was checking in all the guest alone.The most enjoyable part is meeting different people and being able to help them .I also enjoy making all the phone reservations because most of – more... the time an unexpedted conversation will start and is great to connect with guest who i havent event met in person, but begin able to read their personalities through the phone starts a conversation. – less
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Loved Lenny's!
Shift Manager (Former Employee), Murfreesboro, TNSeptember 2, 2014
Pros: management, owners, food!
Cons: move to advance.
Loved this job but was unwilling to move to Texas for further advancement within the company.
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Talk to existing employees before taking the job.
Chief Engineer - Hospitality (Former Employee), Ontario, CAAugust 29, 2014
Pros: i did not work weekends or holidays.
Cons: at this location i never was there long enough to get benefits.
Typical day, putting out fires, figuratively. Hotel Chief Engineer is an Apartment Maintenance Supervisor on steroids. General Manager M.O. at this location. Hire a new Chief Engineer every 6 months. Work them 3 months just before their benefits kick in at 90 days, lay that person off, run with no CE for 3 Mo's then hire a new CE and do it all over – more... again. I was the 4th CE in 2 years. My co-workers were hard workers but under paid. The hardest part of the job, the Gen Mgr. kept undermining me by giving my subordinates assignments after I already gave them a prioritized to do list, without coming to me first. I enjoyed the opportunity to both supervise and work with my hands basically I was a working supervisor. – less
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Crazy Turnover and No True Leaders
Front Desk (Former Employee), Deerfield Beach, FLAugust 5, 2014
Pros: meet new people, work isn't mind-numbing
Cons: no breaks, low pay, management needs to be switched out
Turnover is extremely high. No one wants to work here due to relatively low pay, lack of morals and leadership, and terrible guests. If the hotel was in better shape, maybe the clientele would be better, too. Workplace gossip is also present, except it comes from upper management instead of fellow coworkers. There is next to no room for advancement – more... regardless of how long you work there. I would only recommend this job to those who need hotel experience before getting a job at a better hotel. Also, if you need a job to help supplement a few extra bills, then this is for you. This isn't a job for the long term. Perfect for college students or those in between jobs. – less
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n/a
Front Desk Receptionist (Current Employee), Jacksonville, FLJuly 25, 2014
Pros: n/a
Cons: n/a
This is a great place with very friendly co-workers.
and the management is really professional.
typical receptionist job. answering the phone and helping customers.
I become an expert at using Microsoft word and Excel.
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A great place to be a part of due to great people and amazing management
Hotel Front Desk Clerk (Current Employee), Lake Forest, CAJuly 24, 2014
I loved working at this place it gave me the experienced I needed when it comes to hotel concierge knowledge. Plus I was able to work with such amazing staff and was able to meet great people while working in this environment.
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Fun work place, good company.
Housekeeping Manager (Former Employee), San Juan, PRJune 14, 2014
Pros: always something to do
Cons: atmosphere could get really dense sometimes
Your day was never the same, a lot to do wearing many hats thet always make the day fun. The co-workers were good. I loved how we could be very serious and someone will just make a joke to keep going.
The hardest part was to keep everybody happy since we had the management group and owners always at our door steps.
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Productive and fun work place.
Desk Clerk (Current Employee), mccomb, msMay 28, 2014
Pros: co-workers
Cons: minimum wage, no way to move up
Wonderful environment, excellent staff, manager and even greater guest.
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Not the best place for me
Room Attendant (Former Employee), Dayton, WAMay 22, 2014
Pros: free lunches
Cons: consistent lack of communication between management and employees
The typical day at Best Western Plus, consisted of cleaning rooms, bathrooms, hallways, exercise area, windows, and putting rooms together. There was a lack of communication between management and co-workers. First I would be told to put a room together one way by management at the Morning Meeting and then it would consistently change throughout the – more... day. I wouldn't find this out until I was conversing with my fellow co-workers. I learned how to properly make up a bed and clean rooms. The only part of the job that I found enjoyable was lunch because then I could freely converse with my co-workers. – less
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Fun place to work
Front Desk Agent (Current Employee), Washington, MOMay 21, 2014
Fun and upbeat place with great coworkers! Good work attitude and employees are fun to be around. Management is easy to work with and come to with all issues. The hardest part of the job is remembering what to say on the phone. The most enjoyable is dealing with customers.
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I enjoyed meeting new people.
Front Desk Clerk (Current Employee), Wichita Falls, TXApril 28, 2014
Pros: use of the weight room and pool.
Cons: working a different shift every day of the week.
Working here was very difficult. It became normal to work all 3 shifts in one week. There was no structure, and you might work 3 weeks in a row without a day off. More often then not, payroll could not get my paycheck right. However, I do enjoy meeting new people and making new friends.
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Productive
Housekeeper (Former Employee), Pleasanton, TXApril 28, 2014
Pros: good employees
Cons: no breaks and owners are very pushy
Very awesome manager
typical day at work consisted of cleaning
learned how to inspect a properly cleaned room
most enjoyable part of the job is working with people that make you want to go to work everyday!
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Quality of work
Executive Chef (Current Employee), Waterville, MeApril 19, 2014
When I first joined the staff and for the first eight years the quality of work / life was excellent. In 2009, the former owners of this business had let the business go to forecloser. The new owners started in 2010, there was a great deal of interest in "keeping the food service" going at this property. Yet into the fourth year and nothing has changed. – more... Wages are stagnant, no incentives, much negativity. This all adds up to resentment. – less
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Great place to work.
Front Desk Agent (Former Employee), Ticonderoga, NYMarch 29, 2014
Pros: discounts at other best westerns
Cons: not full time
A typical day here consisted of answering the phones, light office work, occasional laundry, and checking guests in and out. Here I learned how to multi-task successfully. When working at a hotel, you have to be able to check a guest in, make a reservation, answer housekeeping questions, and take money, all with a smile on your face. Management and – more... co-workers at this establishment were great to work for; they were patient while I was learning and always ready to answer any questions. The hardest part of the job, when I first started, was the multi-tasking aspect. It's overwhelming, but once at the job for a few weeks I learned what was expected of me and became successful. The most enjoyable part of the job, again, was all the new people that I got to meet everyday. We had a lot of regulars as well, so building relationships was them and being able to help them was rewarding. – less
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Productive with a lot of good Benefits
Tele Sales Agent (Current Employee), San Juan, PRMarch 27, 2014
Pros: gained experience operational management
Cons: i don't really have any complains about the company
It's a very good company, organized and with good benefits to start.
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Great Work Environment With Great and nice staff members
Front Desk Agent (Current Employee), Williston, NDMarch 12, 2014
I enjoy working for best western it has given me opportunities to move up in the work place and expanded my knowledge of front desk work
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Great place to work.
Front Desk Clerk (Current Employee), Fairfield, CTMarch 10, 2014
Cons: very few people working the front desk so in an emergency it will be tuff to get a shift covered.
All co workers here are GREAT. They are all very friendly and everyone gets along very well. The manager is great as well. She is a great help when things need to get done or when the line builds up.
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UNSTABLE
Front Desk Receptionist (Former Employee), New Cumberland, PAFebruary 11, 2014
Pros: discounts
Cons: no breaks
MANAGER VERY SNEAKY AND UNPROFESSIONAL
UNDERSTAFFED , manager didnt kjnow how to do his job and take resposiblity fir his faults , he over work some employees while other did close to nothing at all.

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