Pros: property rehab, new upgrades
Cons: always working overtime but no overtime paid
A typical day begins at 9am. I first have one of my leasing agents ensure that the model has been opened and then to put out coffee in the lobby for prospects and residents. I then have one of them check the shared email while the other checks voicemail. Generally, once we open, there is almost always a resident or prospect walking in one after the other. I will gather all new files and move ins to review and then either approve or deny them. I am normally consistently helping my leasing agents while trying to complete my duties in between. I have learned the value of communication, I realized that a lack of communicating truly does cause multiple problems, not just for one person but for the entire staff. After working in such a disorganized and chaotic environment, I now have a very clear understanding of how and why having a routine or system helps. I enjoyed working with my co-workers, however, I believe that with all of the new management/ policy changes, everyone became stressed and irritated, making some co-workers disagree and not get along. The absolute hardest part of the job is trying to complete the mountains of paperwork for everything while at the same time trying to help residents and prospects with anything they may be needing. What I just absolutely enjoyed more than anything is the communicating with all my residents and getting to be apart of helping others find the perfect apt home to fit their needs and wants.