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Big 5 Sporting Goods
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202 reviews

Big 5 Sporting Goods Employer Reviews

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  • Job Work/Life Balance
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Sale products that met consumers needs.
Sales Associate (Former Employee), Tooele, UTJuly 21, 2014
This was a fun place to work because we were able to be extremely personable. While being able to make the customers laugh we were still effectively getting them the items they came into the store to acquire. There were set duties that had to be done, and they were clearly lined out on a clipboard of where end caps needed to be built and what discounts – more... went where in the store. – less
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my work enviroment at Big 5 sporting goods store
Retail associate (Former Employee), Ukiah, CAJuly 21, 2014
Pros: the donutes for breakfast every morning for free
Cons: the 5 minutes to smoke and relax was only once after a 15 minute lunch break
Stock the shoes in backroom, Stock new products, clean mirrors/dust/sweep/trash&recycle, Help customers, price tag products w/current sales tag
Those were my daily duties while working with Big 5, I enjoyed the part of my shift the most though when we were allowed to organize the invatory by look. As in color, style, size, price etc. and we had to make – more... it look the most appealing as possible to the customers, i enjoyed this part mostly because i was allowed to use my organization and color coordination skills with the clothing.

The hardest part for me was taking the shoes down from the top shelves in the back constantly through out my shift, because sometimes there were 20-30 trips made up a 8 foot ladder in jus 30 minutes.

i learned a great deal about retail and customer interactions that i hadn't known before – less
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The worst place to work
Assistant Manager (Former Employee), Daly City, CAJuly 17, 2014
The worst place to work. Cheapest company ever, very poorly managed, high turnover.
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Fun and great way to get customer service experience
Assistant Manger (Former Employee), Menlo Park, CAJuly 17, 2014
Being part of management we had to be on top of our associates making sure everyone is up to date with new ads, coupons and products. Big 5 is the same routine every week depending on the day i.e. Monday-Payroll, Tuesday-Truck delivery etc. I learned a lot about patience while working at Big 5 also about firearms and sports that I never participated – more... in growing up. Co-workers you have to make sure that everyone keeps busy. As a manager you can side tracked with other projects or paperwork that co-workers would take advantage of that and just stand around not doing anything. When work really needs to be done they are on top it. The hardest part is having to deal with high turnover rate since it is retail. I most enjoyable part of the job was meeting and talking with so many new people everyday. – less
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Productive workplace
Sales Associate (Former Employee), Antioch, CAJuly 9, 2014
Pros: discounts on footwear and clothing
Cons: short breaks
A typical day at work will consist of all workers providing the best possible customer service to their customers, regardless of how busy they may be. At Big 5 Sporting Goods, I was able to learn a lot about myself. First, since this was my first job, I was able to learn quickly how to balance having a Job as well as going to school. Working at Big – more... 5 Sporting Goods enabled me to be a responsible individual as well as developing the skill of being able to multi-task. The most enjoyable part of the job was the fact that I was able to put a smile on a customer's face, each day that I was working there. To have a customer feel completely satisfied and even sometimes thank you for assisting them, was enough for me to have a positive outlook on my Job. – less
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Sales, Customer service and fun
Sales Associate/Cashier (Former Employee), Las Vegas, NVJuly 8, 2014
Stock shelves, Assist customers, Educate customer about product. Housekeeping and Customer services.
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Productive and very fast pace when busy but fun.
Salesman (Former Employee), Turlock, CAJune 30, 2014
Pros: long lunches.
Cons: short breaks definitely.
Well i would usually work eight hour shifts. I would clock in and go to the back and start organizing stock. When we would open i would come out from the back and start helping customers with whatever they needed, most times i helped and sometimes it would just be a greeting because they knew exactly what they came in for. I learned to smile much more – more... and to be patient most definitely. My managers were awesome, down to earth and very funny. My co-workers were very helpful and energetic most of the time. It was an awesome experience working there. The hardest part of the job i would say maybe the long hours when it was a super slow day and the most enjoyable part of the job was definitely the team effort and the satisfying smiles of customers after our help. – less
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Great location and work environment
Cashier (Former Employee), Vallejo, CAJune 27, 2014
Pros: fun to work there
Cons: short work hours
Typical day was providing non stop excellent customer service. My co workers were and myself worked well together. During down time we stocked floor inventory and cleaned the store. Everyday was a good day.
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Fun co-workers and comfortable environment
Cashier/Sales Associate (Former Employee), Santa Monica, CAJune 26, 2014
Pros: nice coworkers, comfortable environment
Cons: short breaks, healthcare
I loved working at Big 5. An overall fun working environment.
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Easy to stay busy, very needy and many customers
Cashier/Sales Associate (Current Employee), San Lorenzo, CAJune 22, 2014
Pros: co-workers, good with schedule flexibility
Cons: pay, short breaks, management, messy customers
Upper store and district management couldn't care less about employee safety or proper training. Store meetings don't exist, upper management likes to keep the bad employees and toss the better ones. Expectations are unreal for minimum wage, such as unloading truck for two hours.
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Fun work experience
Sales Associate (Former Employee), Farmington, NMJune 19, 2014
Pros: breaks, discounts
Cons: pay, hours
Working at Big 5 was a lot of fun! There was always something to do, even if it was a slow day. (Not to mention all the cool stuff to play with.) Busy days were also fun, I got to know what shoe was what and it made it a lot easier for me to help multiple people at one time. I learned great customer service skills because I had to sell our merchandise – more... to our customers. The hardest part was starting out as a sales associate, I was definitely a little shy at first but quickly came around and that has helped me be the people person I am today. My co-workers were awesome and the managers were great! – less
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Slow but there is no such thing as nothing to do
Retail Associate/Cashier (Former Employee), KentJune 17, 2014
Pros: customers were loyal and showed appreciation of my assistance
Cons: pay and benefit
I restocked store floor daily. Inventoried all items weekly. I rearranged shelves and racks for the best appealing way. Cleaning was continuous. I learned to place myself out the box and speak to a wide variety of people. I also had to educate myself of sporting goods for I was not athletic in common sports. I was only a runner. Business at the times – more... I worked (part time) were sometimes slow. This allowed my initiative to run wild and find new things to do around the store rather than converse with co-workers or mess with my phone. I put in a lot of work and exceeded my supervisor's expectations. Because I was a part time student employee with minimal experience, I was not ready to move up in company just yet. – less
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Great place to get started
First Assistant Store Manager Sales/Cashier (Current Employee), Tacoma, WAJune 8, 2014
Pros: good benefits and training, opportunity for advancement at the store level
Cons: poor management delivery, no room for advancement above store manager
I thoroughly enjoyed getting to know the people I worked with, and training and developing my new hires and trainees. However, I feel that the differences between stores is problematic in terms of how operations are carried out. I feel as though some managers decided to run the stores their own way, making it difficult to consistently deliver efficient – more... timely work. Played a lot of catchup and watched many talented individuals walk out from sheer frustration with management. – less
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Good first job, but it gets annoying pretty quick
Sales/Cashier (Current Employee), Phoenix, AZ, Lodi, CA, and Manteca, CAJune 5, 2014
This is a great first job/first retail job. The pros for this job would be a very flexible schedule, accommodation for an employee's personal life, and very friendly co-workers. Also, most customers are pleasant. The job is easy in theory, but it gets hectic. A major con for this job is the fact that there is no product training, so if a sales associate – more... that is inexperienced in guns, for example, like myself needs to help someone at the gun counter while a manager is busy, helping a customer can be difficult or even impossible. Also, it seems like the distribution center always sends too much on truck days so the back room and the sales floor are usually quite messy on truck day and the days that follow, only to be messed up again in a couple days when the next truck comes. – less
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Time at Big 5
Assistant Manager (Former Employee), Inglewood, CAJune 3, 2014
Pros: easy to stay busy
Cons: random scheduling on 3 to 4 days notice
Due to the nature of the business you learn how to multitask and handle people as they come. On a typical day you get 200 to 300 customers and have your assigned task and staff task for the day. You have to have a plan to satisfy the customers and complete your task as well. Time management is essential. As a part of management you are expected to have – more... all of the answers. You have to be prepared to speak with polite as well as difficult customers and sometimes co workers. You have to know your product as well as policies or staff and customers can potentially take advantage of your lack of knowledge in certain areas.
Working 5 days and 42.5 hours or more a week you develop relationships with your co-workers. With so many people working together you talk and some share common interest and goals. I made friends, but I always remembered this is a business first. Some employees associate outside of work. As a part of management I did speak with managers from other stores and we would sometimes meet outside of work. Due to me having children this was seldom.
Never having a set schedule is tough. I have a wife and children and I have been absent on several holidays, reunions, birthdays and other events. This is toughest part of working for Big 5. On the upside everyday is different dealing with so many different people. I would be considered a peoples person so I love dealing with different people and closing deals. It is a great feeling. – less
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Awful experience
Assistant Store Manager (Current Employee), CAMay 15, 2014
No advancement
No gratitude
Old boys club
Customers are brutal
Met some good people
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Awful experience
Assistant Store Manager (Current Employee), CAMay 15, 2014
No advancement
No gratitude
Old boys club
Customers are brutal
Met some good people
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convenient sporting goods store with a wide variety of choices for athletic hobbies
Product Specialist (Former Employee), Nampa, IDMay 12, 2014
Pros: discounts on products
Cons: poor process of sorting inventory in the back room and in the store
I enjoyed my time with Big 5. The atmosphere is friendly and we are asked to learn about the products we are selling.
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Learned a lot working there.
Cashier/Customer Service (Former Employee), Stockton, CAMay 12, 2014
A typical day I would operate a cash register. I would receive/exchange money. I would process payments via cash/debit/credit. I would greet and assist customers on what they were looking for. I would answer phones as well and restock shelves when needed.
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Retail and sales
1st Assistant Manager (Former Employee), Fresno, CAMay 8, 2014
Pros: team work
Awesome team, great working environment. Everyone pitches in and loves what they do on a daily bases. Everyone showed respects towards their suprior.

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About Big 5 Sporting Goods

Big 5 Sporting Goods has outgrown its name. The company, which started out with five army surplus shops in California¬†in 1955, – Read more