Pros: benefits, recognition of hard work, friendly enviornment
Cons: long hours (41+), not much time for activities outside of work
There's ever a dull moment working at Big 5. There are always customers in need of something different from the right pair of running shoes to firearms and ammo to exercise equipment to camping and outdoor gear. There is plenty of product knowledge needed to do well so there's always something to learn. If it's a slow day there is always some sort of project to be working on. I learned how to deal with employees and co-workers to create a supportive and productive work-environment, how to diffuse situations regarding both customers and/or employees. The management staff was always friendly, knowledgeable and hard-working. The hardest part of the job was getting employees that have been there a while to stay productive and not get a feeling of complacency or entitlement. I enjoyed being able to help customers who thought they'd be in for a fight when they had an issue (returns, need a better price, defective equipment, etc.) leave happy and excited to return, also building a relationship with the regulars and listening to their stories about hiking treks, sports talk or gun talk. I learned a lot about people, such as what motivates an individual or what one might struggle with when learning a new job. I would have no problem staying with the company if i did not have other ideals for my career and what I want to do for the rest of my life. I was able to rise through the ranks from a part-time sales associate, leave for school, come back and land a job as a part of the full-time management staff.