Cashier/Sales Rep (Current Employee) – Gresham, OR – February 5, 2016
The energy is always great and everyone has a presentable personality. I've learned skills to be a good cashier and sales representative. Sadly, management is not the greatest. Since I started working there, they just did a "quick hire" and hired whoever applied and came in. That would seem fine, but unfortunately, they did not hire the best people. Most of my coworkers are extremely unreliable and have no work ethic. This job is not hard, you just have to get used to the routine. The workers at Big 5 are very good people and good at heart, they're just extremely unprofessional. The hardest part of the job is showing up to fix mistakes from the people who worked earlier that day. The most enjoyable part is the flexibility.
2nd Assistant Manager (Current Employee) – Terra Linda, CA – February 4, 2016
I learned a lot about customer service mostly through experience. Some tips offered here and there by upper management but not much. Most days as management are repetitive. Same daily tasks, but there is always at least one project that should be getting worked on that is out of the ordinary. Upper management expects a lot to be done with few resources making it difficult at times. The best part of the job though is the people you work with. There is definitely a variety of people who you will end up working with that makes for interesting interactions.
sales associate (Former Employee) – Bellevue, WA – January 6, 2016
Big 5 Sporting Goods, specifically the one in Bellevue WA, was a great place to work at. I had amazing co-workers and a creative and ambitious management team. It was both fun and busy. Some days were hard because of particular conditions that arose, like taking care of customers while handling a particularly large project or load of merchandise, but overall, it was great!
Friendly and proactive team, great place to start out in
Cashier/Customer Service (Former Employee) – Jackson, CA – December 22, 2015
Co-works are great at big five sporting goods. Managers always help you and want you to grow at there store. I leaned how to work as a team, and how if there is one mistake everyone takes the blame, they don't point fingers. Great Place to work and to shop
Sales Representative (Former Employee) – Laveen, AZ – December 21, 2015
The most enjoyable part of working at Big 5 Sporting Goods was customer service. I enjoy meeting new people, learning new ways to satisfy the needs of customers, and most of all having amazing co-workers which made us a team.
1st Assistant Manager (Former Employee) – Bellingham, WA – December 15, 2015
I worked for this company for about 2 years and it just got worse and worse. No one wanted to work and kind of just lounged around while I broke my back, figuratively speaking. Management, sales associates, and cashiers all treated customers like garbage and wondered why our numbers were so low. I experienced a huge amount of racism in my short amount of time there, towards both employees and customers. The N word was even used at times. I don't recommend working or shopping at this company.
Sales Associate (Former Employee) – Alhambra, CA – December 11, 2015
Working with customers that don't speak English was, without a doubt, the most difficult part of my job. The upside was that I gained patience among other things. Big 5 was a very fun place to work, coworkers and all.
Sales Associate/Cashier (Former Employee) – Santa Rosa, CA – December 8, 2015
Great company to work for. Managers and co-workers are working toward a common goal, and the work culture cultivated a very friendly environment. As with any customer service job, the hardest part is getting reprimanded by a customer for something you did not do or could not control. The best part of this job, was knowing you were helping people immediately.
Sales Associate (Former Employee) – Chula Vista, CA – December 8, 2015
A fun work place with supportive management. A typical day at work would just be helping customers find the right shoes, sporting goods, or camping gear. Answering phones and questions all through out the day. There wasn't anything really challenging about this job, it was fun and my coworkers were awesome. Most enjoyable part would have to be the people, I love working around people.