Looking for telecommunications technicians trained and certified on Nortel and/or NEC equipment for a 40/hour work week.
We provide benefits to attract quality minds with experience in their respective fields.
Excellent communications and extraordinary customer service skills a MUST. Candidates MUST also be trained and certified on Nortel and/or NEC tele-data equipment, including PBX equipment, (must have certifications) Positions are Local to the New York area
*Provide activities related to the repair and/or replacement of electronic and tele-data equipment that is no longer working as designed;*Perform trouble resolution focus on PBXs;*Escalate network problems both internally and externally, and interface with customers, engineers, vendors and ILEC technicians to resolve trouble reports;*Trouble shoots network events, PBX outages on equipment. Provide technical assistance for service partners, ILEC technicians during service impacting network events;*Maintain trouble logs for work performed at the in-scope facilities;*Parts replacement for any defective parts;*Routine maintenance/repair tickets;*Routine preventive maintenance of electronic and tele-data equipment;*Emergency service repairs;*Updates of electronic and tele-data equipment, if reasonably and commercially available and required in response to a covered maintenance incident.
All candidates must be able to pass a background check, reference check and drug pre-employment screen.
- Own your own basic hand tools.
Big Green Group is an equal opportunity employer. M/F/D/V