Pros: fantastic people, paid medical, free lunches, snacks galore, celebrations/team building events, transparency, ownership in the company
Cons: stage of growth can mean some disorganization, communication breakdowns when changes implemented, etc.
Overall, Bigcommerce is doing a LOT of things right. This is a company that truly cares about its clients success and the welfare of its employees. We are encouraged to not only voice what would make this a great place to work, but get involved in making that happen. We are very careful about the team members we bring on, and we make a point to hire people who have a great attitude that add to, not subtract from what we call the "Mojo".
We are intrusted with a lot of information, and the employees value the transparency provided by management on key decisions, issues, and potential partnerships. Every Friday, management gives updates on what is going on with their team, then the floor is opened for team members to thank each other ("shout outs" as we call them) for us to thank anyone who really helped us out that week.
Medical (as well as 80% of dental and vision) are paid for in full by the company, as well as 2 life insurance policies, a long and short term disability. I've never felt like I couldn't take a day off when I needed it and we are encouraged to take that time to recharge. In addition, the company just added 2 paid volunteer days to encourage us to make a difference in the community and be a part of initiatives that matter most to each of us.
While we are transitioning out of start up mode, with our stage of growth comes some of those growing pains, learning how to communicate when its 30 people vs 100 people and figuring out how to get the needed processes in place without making it feel overly structured. Sometimes this can cause stress, but the good thing is that we have a "we are all in this together mentality" and most people seem to understand that at the end of the day we want to reach a common goal. Some departments have more clear growth paths than others, so my only complaint would be uncertainty as to a path in certain areas, while others have a lot of options.