A typical day at work for me involves checking in patients for various appointments. I must verify all demographic and insurance information, collecting any co-payments required before the patient can be seen. This all needs to be done in a timely and accurate manner.
I have improved my patience while working here. In registration, you're at the front line of the battlefield, so if anyone is upset for any reason, you're the first to hear it. The vast majority of the time is because a doctor is running behind, which we have no control over. But in this difficult situation, I have learned how and what to say to help calm the patient.
My managers are fairly far-stretched, but they do the best they can with the resources they have. It would be nice to have at least one more, but I understand there is a budget and we all have to work within it. That said, they are all amazing and make me feel like a valued member of the team.
My co-workers are by-far the best aspect of my job. I have worked with them for over 2 years now and they have become my second family. Although it is very important for me to advance my career, it will be hard to leave my work-family.
The hardest part of my job is also the most enjoyable: the patients. Just like any job in customer service, you have mostly good experiences, but there are those few bad bananas. Over the course of a decade in customer service I've gotten very good at making "banana bread."
Health insurance, investment opportunities, daycare flex program, understandable with having to stay home/leave for baby
I especially enjoy the culture at Billings Clinic. Personal Service Excellence is something the organization strives for. Co-workers and the fast pace are wonderful. I really have no opportunity for advancement at this point. I wish it wasn't the case.
I usually worked the evening shifts and was difficult to get into a rhythm even though I had years of experience of being a CNA before. I beleive that it was mostly due to the fact that management changed every few months and they all had a different idea how their side of the nursing home should work and it was difficult to adjust. However, I absolutely loved the experience I gaiend from there as welll as the patients. I grew very fond of them and I believe that if I didn't get an opportunity to become a medical assistant, I would still work there.
Housekeeping (Former Employee) – Billings, MT – May 5, 2016
The actual job was enjoyable as well as my co workers. The management in all departments need work. The environment was interesting to be in, such as getting to watch surgeries and learning the medical field
cna (Former Employee) – Billings, MT – January 5, 2016
I enjoyed the tim i spent working for the Billings Clinic. I loved the co-workers they were very easy to talk to and ask questions. The hardest part of my job was scheduling they were not very good about giving time off or for family circumstances. A tipical day a Aspen Meadows is you would get the pt up get them dressed take them to breakfest and then get them ready for therapy and after therapy it was lunch time.
It was a tough position to work in the Psych Center
Mental Health Representative (Former Employee) – Billings, MT – December 4, 2015
Management didn't communicate effectively. Coworkers treated you poorly until you proved yourself. The environment was contentious and the moral was poor. The pay was terrible for the dangerous environment I worked in. I was struck by patients on more than one occasion.
Very good place to work in the Radiation Oncology Department
Locum Manager (Former Employee) – Billings, MT – September 11, 2015
I was brought in as a locum manager in their radiation oncology department while they interviewed permanent candidates. I was there for 8 months and was able to accomplish many things. Since the department was fairly new there were some things that had to be tweaked in order for the department to run more efficiently.
Great doctors and staff in the radiation oncology department.
Needed to stabilize staff for long term employment.
I loved taking care of the patients and creating bonds with them. Hospital is very efficient and abides by all the rules. Its takes great consideration in putting the patient first. We worked hard on eliminating hospital acquired infections and succeeded each year as the numbers went down.
great team of nurses
can be depressing to see pts go downhill in their health.
Medical Records Clerk (Current Employee) – Billings, MT – March 23, 2015
A typical stressful busy work environment to live up to the name of the company. Trying to meet standards even if it seems out of reach. The most enjoyable part of the job is just being able to work at your own pace
Typical day is very routine, usually doing the same routine every day. I have learned countless skills, although don't feel like I have been offered or allowed to advance much related to those skills. Co workers are fantastic. The hardest part of the job is dealing with any management whatsoever and the awful budgeting. The most enjoyable is getting to work with people.