Employee (Former Employee) – New York, NY – May 18, 2017
Birch has been through a tremendous amount of change over the past year. Change is good but not so frequent. They lost a lot of valuable employees. It seems like every six months there's a change in upper management. There is no job security. Management is awful. No one knows what they are doing. Everyone is always on edge at the administrative office wondering when will they get pulled in the office to be told their services are no longer needed. It's unfortunate because I'm actually fond on their mission and supports they provide to individuals with intellectually disabilities, but they have a lot of work to do. Management plays favoritism and you are evaluated on how others view you. They do not have policies in place to run their programs. Awful place to work!
Human Resources (Former Employee) – Manhattan, NY – April 29, 2017
A typical day at work would be taking care of the consumers and making sure they are well taken care of , make sure the get just the right amount of proteins , nutrition , and vitamins. The most enjoyable part about this workplace was just enjoying time with the consumers and employees and just being there. It also taught me how to adapt to new environments and changes in a workplace. Management would often check-in with the workers and counselors to make sure they're doing there job just right.
Direct Care Counselor (Former Employee) – New York, NY – April 10, 2017
unprofessional work environment, staff are not focus on client needs, not enough recreational outing for the clients, everyone is management, hours are divided by who is the favorite. or who want together
Manager (Former Employee) – New York, NY – June 26, 2016
Management peers were very unprofessional. No matter how much you try to do things accordingly it felt like one was out of the loop. Companies very unorganized and you never know when you'll be suspended or out of a job. Not worth working for this company
Working with the individuals and watching them achieve their goals
Company and management very unprofessional. Not worth your time.
Teacher's Assistant (Current Employee) – Springfield Gardens, NY – May 27, 2016
Birch Family Services has helped me gain confidence in speaking to parents, staff and children alike The two greatest things about this job are definitely the majority of the staff, and of course the children. The hustle and bustle doesn't stop until the last bus has left to drive the children home, but it's a good type of busy. The therapists, for the most part, work hand in hand with the teachers and teachers assistants; they truly have the children's best interests at heart. Unfortunately, the hardest part of the job is the management, or lack there of. When dealing with delicate situations such as the parents of intellectually disabled, emotionally disturbed and/or autistic children, the most important thing to have are supervisors that support you. However, most often then not, these supervisors usually are afraid to speak up for their staff or simply do not care enough to vouch for them. What kept me here for so long, was watching many a child who might not have been able to talk in September, be able to greet me hello when they graduated come June.
AO Staff (Former Employee) – New York, NY – May 13, 2015
Management is awful here as well as job security. Working with individuals is rewarding but there is nothing else about the position that is so. Upper management care only about business and do not value the employees. They do not go out of their way to learn the ins and outs of programs and only involve themselves when numbers aren't being met. They are also so uninvolved that expectations are high and incredibly unreasonable. High case load, limited time. Very obvious, heavy favoritism within direct management which is discouraging to other staff working just as hard. Direct management is not involved enough to be able to hold staff accountable for anything. Many people have retired or quit over the last year. Stay away.
management, job security, high case load, no bonus, no raise, no room for growth