Network Analyst III (Current Employee) – Jacksonville, FL – October 20, 2017
Black Knight is a great company, but it has a dated culture and outlook on the workforce. The company grew from a small company into a tech giant without changing its culture to match its competition. If Black Knight could flip the script, this company would be king.
Great benefits, on site cafeteria, and great people.
Recording Supervisor - AQUA Division (Former Employee) – Santa Ana, CA – June 16, 2016
Every day I learned something new. Loved the challenge of dealing with correcting an erroneously recorded document. Every file dealt with was different, always a different case. The afternoon hustle to get the documents out to the county recorders office. Getting all the documents packed and sent out. Meeting the month deadline and goals. It was hard dealing with customers at times trying to explain the process of correcting a document and that it may take as long as the county takes in recording and returning the document for them to proceed on their refinance.
Poor morale, management have no integrity, low pay
Team Leader (Former Employee) – Jacksonville, FL – May 14, 2016
I don't recommend this company for employment. Management is not truthful about what is required. Constant changing of SOP. People are not on the same page when it comes to procedures. Pay is a joke for the hassle they put you through. Don't have an idea or voice your opinion you may not have a job.
Closing (Former Employee) – Irvine, CA – October 27, 2015
Initially was a great company to be employed. The CEO and Director were great to work for until they resigned. New management takeover created distraught employees and unfortunately they lost respectable employees.
Technical Implementations Business Analyst (Former Employee) – Jacksonville, FL – September 30, 2015
Great and supportive place to work with diversified employees. Great opportunities for advancement. Some management is not on the staff level of approach. Career development opportunities are available and solicited for all employees.
Help desk technician (Current Employee) – Jacksonville, Florida – September 28, 2015
I have not enjoyed working at a job as much as I enjoy working there. Very friendly and respectable environment. I have dealt with a lot of different types of people from different backgrounds, and I have never found a place to wake up and enjoy each day going into work.
Great work environment
Slow at making contractors that work hard permanent employees
Delinquent Event Monitoring Specialist (Former Employee) – Mendota Heights, MN – August 21, 2015
When they can't decide on what you suppose to do and what department you should be in. The changes was so soon and fast that I haven't got a chance to learn what im suppose to work on my first position.
Productive work place with open door policy for easy access to managers
Business Analyst (Current Employee) – Houston, TX – June 25, 2015
Black Knight Financial Services, a Fidelity National Financial (NYSE:FNF) company, is the mortgage and finance industries. It is a provider of provider of integrated technology, data and analytics that lenders and servicers to help successfully manage the entire loan lifecycle from loan origination to servicing and to default. CUI (Customer User Interface) and PUI (Provider User Interface) along with direct integration are the ways that lenders and servicers interact with each other. As a Business Analyst, I was working on the Exchange side of the business on CUI and PUI website enhancements as requested by Black Knight clients I am the liaison between business groups and development groups. I analyze users’ business needs and work with developers to design effective, simple, creative automation solutions within project constraints. I provide analysis, design, documentation, and testing on projects.
Web Developer (Former Employee) – Jacksonville, fl – April 20, 2015
Employee for nearly 10 years, through multiple corporate organization changes. The main advantage of the company is that (for the most part) it has great people trying to do their best. The company does pride itself on taking care of it's employees and trying to provide a good work environment. Unfortunately, in recent years, the constant management shifts and changes in focus make this a difficult place to work. Some parts of the company are relatively stable, while others are in constant flux, and communication at all levels is lacking.