Blackbaud Employee Reviews in United States

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Great Culture
Customer Support Analyst (Former Employee) –  Charleston, SCAugust 17, 2016
The culture and the people that work there are all very passionate, caring and fun people to be around. The people around you are invested in helping you become better at your role.
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Source of income
Senior Production DBA (Former Employee) –  San Diego, CAAugust 13, 2016
The hours required to support multiple data-centers worldwide was a challenge that met but not rewarded. The opportunity for career growth and promotion was not possible.
Pros
remote work
Cons
under-staffed
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Challenging and Fun!
Senior Financial Software Analyst (Former Employee) –  Charleston, SCJuly 16, 2016
Everyday was different. Something fun happened everyday, as well. Great team oriented atmosphere. Corporate feel but also one big family.
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Professional Services is a mess
Senior Project Manager (Former Employee) –  Austin, TXJuly 12, 2016
As a Luminate Online project manager, I was dismayed that we sold customers services we could not actually provide. Management seemed to be ok with collecting for 140 hours a month, then only delivering 120. On the flipside, when demanding customers forced project teams to bring 160 for only 140 reserved, project managers who pushed back on customer, got zero support from upper level management

Blackbaud is an example of everything that is wrong in the tech industry, where "services" try to become a profit center and project managers are sacrificed by upper management, unwilling to stand behind them OR make decisions to change policies.
Pros
Great people to work with
Cons
Management
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Blackbaud is AMAZING
Customer Renewals Specialist (Current Employee) –  Charleston, SCJune 23, 2016
Blackbaud is such a great company for which to work. I've never felt so fulfilled by the work I was/am doing or so motivated to go to work. I look forward to connecting with both my co-workers and clients each day.
Pros
Work-life balance
Cons
Base Salary
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Great place to work!
Software Implementation Consultant (Current Employee) –  Charleston, SCApril 11, 2016
Great place to work, but management / project management is all over the place. If you find the right job path, you can move up in the company.
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Great Culture
Team Manager (Current Employee) –  Austin, TXApril 7, 2016
Fun place to work with a great culture team always focusing on the employees. Great location in the middle on the domain, lots of fun things to do just a few steps out the door.
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Good company with great mission
Account Executive/Sales (Current Employee) –  Charleston, SCFebruary 15, 2016
Blackbaud is a good company and I would recommend to others. Fasted paced and good energy. Focus is on growth and outside sales is the place to be.
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Excellent Place too work
Sr. Windows Engineer III (Former Employee) –  Austin, TXJanuary 29, 2016
Enjoyed working there. My contract ended. Great place to work. Managers and Employees are great to work with. Tough environment but worth working there. I was using my skill.
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Great place to work
Regional Account Executive (Former Employee) –  Indianapolis, INNovember 29, 2015
A fun place with a great work and life balance, management was positive, sales goals were attainable. Very fun job, good culture! I really enjoyed this position and learned a lot
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Great place to work
Software Engineer (Current Employee) –  Charleston, SCNovember 12, 2015
Fixed internally and externally filed bugs in software. Great experience getting familiar with Microsoft development tools.
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Blackbaud is one of the best place to work in Charleston
Master Data Specialist (Current Employee) –  Charleston, SCSeptember 28, 2015
For six year in a row, the South Carolina Chamber of Commerce, SC Biz News, and Best Companies Group have named Blackbaud as one of the top 24 Best Places to Work in South Carolina in the large employer category!
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Great place to work at
Technical Support Engineer I (Current Employee) –  Charleston, SCSeptember 21, 2015
My team assists internal analysts with client issues. We build and maintain virtual testing machines that analysts will use to troubleshoot critical issues with company software. We will server as a tier 2 point of contact for case resolution. We primarily work everyday with Windows administrators to make sure our database software is working properly. We troubleshoot SQL related issues that clients may have on a daily basis.
Pros
Teamwork, positive culture
Cons
Lack of compensation
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Fun place but lacks professionalism
Product (Current Employee) –  Austin, TXJuly 16, 2015
Fun place too work and lots of great people but the products are old, unstable, and use very old technology. Company has spent a lot of money to acquire other companies but does very little to integrate them. Compensation is based on the job market in Charleston, which is typically lower than most other tech cities.
Pros
Good PTO benefits and flexible work schedule. Lots of great people
Cons
health insurance., Dental insurance, Management out of touch., VERY hierarchical management style
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Seek Senior DBA position with Hadoop transition OLTP/Linear computing
Senior IT DBA (Current Employee) –  Austin, txJune 23, 2015
Typical day

Monitor 40 saas database servers everyday

These systems need to be "online" 7/24. Downtime = no money

Performance tuning. I tuned average 10 queries / week. Saved hundred hours processing

Intensively prototyping Hadoop to create BI from OLTP

Intensive migration HP-Linux plaform with Oracle GoldenGate with terabytes of data

Any others DBA duties required
Pros
Doing right the first time
Cons
No political environment for me
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Cool place to work
Implementation Consultant (Former Employee) –  Austin, TXMay 7, 2015
As a consultant, you spend a lot of time on the road and serving customers, but there is a group of consultants that are there for you to bounce ideas off of, ask for suggestions for restaurants/things to do in different cities, or even meet you out if you're in or close to their town. With many people working remote, it's not too uncommon to find someone living in a city you are in for work.

The clients are non profits, but this doesn't mean they're all amazing. Some clients are incredibly awesome. Some clients are incredibly difficult. It's just the nature of consulting.

The pay isn't the highest, but you aren't expected to make the job your life, either. Time outside of working hours is highly respected. Weekends (with the exception of travel time) aren't two extra work days. Personal achievements outside of work are celebrated at work. The culture feels like a family, even if most of your coworkers are remote.
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Good place to work
ENTERPRISE SOLUTIONS SPECIALIST (Current Employee) –  Austin, TXApril 18, 2015
They really care about the employee. They have a kitchen with free snacks and coffee all day. They are flexible when it comes to working from home depending on your job title. They are really trying to have all departments become more familiar with each other to better collaborate.
Pros
Always have free snacks, sometimes catered lunches
Cons
workload and client satisfaction can interfere with work/life balance
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A great place to work but advancement is very competitive
Financial Solutions Analyst (Former Employee) –  Charleston, SCApril 13, 2015
Blackbaud has a really laid back culture. The work is challenging and the room to grow into management positions is very competitive. Management is always willing to work with you and is very supportive in helping to maintain and surpass your goals.
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Over-Worked & Stressed Trainers
Education Sales Consultant (Former Employee) –  South CarolinaApril 2, 2015
If you are a Blackbaud customer: beware of what you are getting from their "training" department--especially since you have to pay for it. New trainers are given sub-par training themselves & are ill-equipped to teach classes, but they are sent on assignments anyway. Tons of travel; terrible work/life balance. I actually attended classes where the students had to train the trainer...so embarrassing. The managers are condescending & need a lot of training in leading & motivating staff members.
Pros
Nice location if you are in South Carolina
Cons
Terrible work/life balance. Very poor employee training; especially for the trainers.
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Fun workplace, great facilities, lively environment
Enterprise Support Specialist-Internet Solutions (Former Employee) –  Charleston, SCMarch 23, 2015
This was a good company that valued its employees. Lots of fun activities and positive interactions. It is a great place to start your career out of college. If your are an experienced professional, there may be some difficulties adjusting to the culture.
Pros
great facilities, great cafeteria/food court, fun activities
Cons
inflexible schedules, rotating schedules, slow career progression
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Overall rating

3.6
Based on 43 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.5
Job Security/Advancement
3.3
Management
3.3
Culture
3.7