Only if you are desperate!!!
Customer Service Associate (Former Employee) – Kentucky – January 6, 2018
Starting with the hiring process: It is manipulative and extremely misleading. You apply for one job on the website that says they are still hiring, however, when you get a call they tell you they have two positions you would be good for. You go for your interview and your told they already filled the other position that you are interested in, but they have a seasonal position that you'd be really good for. They tell you you'll be working for 6 months and then you have a really good chance of getting on full-time with benefits. THIS is a LIE!!!! Once you get through training for about a week and a half, you realize that there are far too many people for them to keep even half of them. Talking to your co-workers you realize that they were given the same song and dance as you.
Slowly they start getting rid of people for one reason or another. If you don't take a lot of overtime and agree to trade shifts with those who need off, forget about working the entire season.
If you need off and tell them well advance, you still will not get off. They will tell you it is fine and no problem, but again, it is a LIE!! They will make up some excuse about the call volume being up, and they don't have enough people working, which again, is a LIE!
However, if you become a favorite of a supervisor, then none of this applies to you.
If you are looking for some quick money, it pays decent for the 3 months to 4 months of your employment.
If you are looking for a long lasting employment opportunity,with benefits, and a great work environment, this is most certainly not the place for you.
One positive thing I can say is there is a diverse group of individuals that work for this company
Favoritism, Lousy to no benefits, misleading, poor management, not flexible, no advancement