Sales Operations Analyst (Former Employee) – State College, PA – February 27, 2018
company I previously worked for was purchases and chew up and spit out. One by one we all been let go over 3 years. Management was inexperienced and lacked knowledge of job. Little to no time with new employees and the worst training.
This company is a mess. It used to be best of breed and now it is trying to craft a strategy to regain lost market share. They take too long to innovate and go to market. Clients are promised and sold solutions that aren't even built.
New CEO 3 years ago who came from the private equity firm which owns Blackboard and is their go to "turn around" guy to get the company sold.
Massive layoffs, offices closed and cut backs across the board to trim back the budget to match declining sales performance.
The hardest part of this job was navigating the political waters full of sharks.
I'm no longer there
Long hours, expectations of always being on call and political back stabbing by Executives
Human Resources Assistant (Former Employee) – Killeen, TX – February 22, 2018
While working at Blackboard , it was a new experience for me. I learned at lot of new material there. I also learned how to be more professional. It was a life changer experience for me and i would love to work in a filed like that again.
Employee (Former Employee) – Greenville, SC – February 13, 2018
They lay people off like crazy. There are only a few good supervisors. You're always at risk of being thrown under the bus for things you've not even done and you can be fired over rumors that are not even brought to your attention until after you've been fired. They smile at your face while placing a knife behind your back.
Advisor (Current Employee) – Greenville, SC – February 4, 2018
I love working for Blackboard! The pay is decent and the management is beyond awesome! Everyone is super understanding and nice. I would recommend this job to anyone who is over 18, can work a computer and type, and can show empathy to students. That is it! Great.
Advisor (Former Employee) – Killeen, TX – January 28, 2018
Lack of respect, managers always threatening to write you up for something. Managers don't help grow an individual, they have a lack of patience and they have a lot of unnecessary attitude. I wouldn't wish this job on anyone. It's disappointing to see because this could have been a great place to work.
Customer Service Advisor (Former Employee) – Greenville, SC 29607 – January 25, 2018
Training was a couple of weeks from 8:30-5:30 you learn a lot of information in a short period of time. Once on the phone the calls come constantly until about 5:30 and they slow down. The pay is okay but I think it could be better. Management is laid back and don't really say anything if the employees aren't doing what they should be doing. I thought some of the employees were unprofessional and a lot of foul language was used.