Fast-paced, heavy flow work environment
Client Services Representative (Former Employee) – Addison, TX – June 5, 2015
At this job, I learned about detecting fraud in online orders. It was a very fast-paced, heavy flow work environment where the phones rang constantly and email inquiries filed in the queue consistently. There was never really "down time" between keeping your queue time under 2 hours, answering phone calls, making phone calls (customer contacts), quality assurance checks, and "needs review",a and fraud review. This job kept me on my toes to stay abreast of customer promotions, policies, and procedures.
I love a job where I continue to learn.