A good place to work if you like retail
Tire Desk Associate (Former Employee) – Baraboo, WI – April 27, 2017
A typical day included restocking product on shelves, writing work orders, taking needed parts to the service center for work orders, writing reports of observed conditions and providing these reports to customers. Management was supportive of the employees and did a good job of informing employees of changes or updates to company policy. Really the only negative is the corporate headquarters seeming disconnect with what was actually going on in the stores.
For the most part, the workplace culture was about average to good. Most employees were willing to assist in departments other than their regular department when needed, but made sure to ask questions of the regular departmental employees in order to try to avoid errors. In addition, there was not a lot of pressure to upsell, other than the extended warranty program. And employees were recognized for good customer service, especially if the customer happened to mention the employee in their review of the service they received.
Good work culture, management competence
Lack of scheduling flexibility, minimal cross-departmental training