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trieu – April 28, 2013
I am quite interested in this job, is there any insight you can give? I've checked current jobs on the blizzard career site for Customer Representative positions but there are none at the current time, does this mean they aren't hiring for this position or is there a way to apply for it even though it is not needed? It seems like a too good of a job for a geek from what I've read but I'd like to know more to get there. Any information is appreciated.
james123456789 – February 17, 2013
this company is based on deception, dishonesty, and most of the things done are done unfairly to paying customers and then they lie about it. Alot of people have left So i feel sorry for people who look at money and the job and forget about the overall structure of the company.
james123456789 – February 17, 2013
if you a child who has never grown up and lack moral and values. ... and think cheating, lieing, and other dishonest practices to make a buck is right then this is a place for you.. aszzwipe.
james123456789 – February 17, 2013
this is unfair and they use this power to cheat people who are paying for the game. They mess with paying customer's account and they are not helpful at all. Alot of good people stopped playing. This company and people behind the product leaves much to be desired. In real life they must be dishonest people .. and you think this is good?
Mi1311 – March 5, 2013
This was definitely NOT written by a Blizzard employee. Everything this person said is not true. Game Masters (In-game customer service reps) do not have the ability to instantly level their characters to play the game - Game Master Accounts and play accounts are completely separate entities, and there are strict guidelines in place to make sure support reps do NOT abuse their power in the method that this individual suggests. This clearly has led to misinformed individuals, as the commentor prior to me indicates.
Rizz – April 12, 2013
I just wanted to backup what the comment above mine mentioned, being part of "IGS" or In-Game Support aka Game Master is anything but raids and playing around on your character. You're provided with a very specific set abilities that are utilized in very specific situations to assist players, that's it. In fact during my time (3+ years) in this position I have seen on several occasions what happens when people forget that this is a job for adults and not a game. Regardless while IGS has or had many faults overall Blizzard itself is still an outstanding company.