Blizzard Entertainment Employee Reviews

Found 93 reviews matching the search
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Company holds to high of requirements and cant keep employees
In Game Cuswtoemr Support (Former Employee) –  Austin, TXApril 11, 2017
This company cannot keep its employees, due to their quotas being unrealistic and way to high. I worked there just before things changed, before it was a great company and now it is not.
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Fun and beneficial jobs
Unpaid beta tester (Current Employee) –  HomeMarch 30, 2017
I work for blizzard entertainment as a beta tester and in doing so get codes to games up to 3 years before release date and give feedback. Although the job was unpaid I still got to play games years before they came out and when they did you could get them for free
Pros
Free games and extremely flexibility hours
Cons
No pay
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No comment
Associate Software Engineer (Former Employee) –  Irvine, CAMarch 13, 2017
There is no way to not leave a review. There is also a minimum number of characters that must be entered into this text box, so I'm typing additional characters until I meet that amount.
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Great company, bad compensation
Web Engineer, Web Designer (Former Employee) –  Irvine, CAFebruary 27, 2017
I really enjoyed my time at Blizzard - if you are a gamer and technically minded I can't think of a better place to work. Unfortunately, the pay is not so great but it's compensated by multiple events during the year (paid trips to Las Vegas, for example)
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What more is there to say other than it is Blizzard and its awesome.
in game support (Former Employee) –  Austin, TXJanuary 20, 2017
A typical day at the work there was you show up you set up your systems grab a drink and take your seat and hold on as your day can be as exciting as you want to make it.Each customer interaction you provide is tailored for them by your own imagination so the limits of this are up to you.
I learned about working together with a team to provide customers with one step resolution to anything they may need and provide it in a way they enjoy it.Working with the tools provided made this task easy and enjoyable,all information needed was only a fey keystrokes away.
Blizzard believes in working hard for their customers. They also believe in playing hard with company held events like scavenger hunts to zombie apocalypse nerf wars to rock band competitions.This is a place who works for their customers the gamers and it is staffed by gamers.
The hardest part of the job Is addressing irate customers which no one enjoys dealing with.However if addressed with sincerity and understanding to their troubles any situation can be turned around so everyone can be happy.
The most enjoyable part of the job was providing a service to the customers that they did not expect. I have a motto " take care of them better than they think they are going to get toss in a little imagination and make each interaction fun for everyone ".
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Great work culture however VERY hard to move up in the company
Customer Service Representative (Former Employee) –  Anaheim, CAJanuary 19, 2017
Fantastic campus and office culture with diverse employees and excellent inner office communications. However forward progress at this company is exceptionally hard, due to the sheer quantity of people looking to work here management has prime pickings on who will and wont move forward. This can cause people to unfortunately feel like they're stuck in their lot at the company with no potential for promotions etc unless nepotism or other factors are at hand. Beyond that hurdle there are a lot of upsides to Blizzard that make it a fantastic place to work and a bright star on your resume.
Pros
Great campus, fantastic inner office communications, great management
Cons
Forward progress can seem difficult
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Productive and fun place
Bilingual Customer Service Game Master (Former Employee) –  Austin, TXJanuary 6, 2017
Great place to work at. Team based environment that helps everyone succeed on the day to day stuff. Amazing staff and great atmosphere to come to everyday,
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Best internship experience. Period.
Community Programs Analyst Intern (Former Employee) –  Irvine, CADecember 30, 2016
Talented and creative people working together to achieve goals at an amazing company that truly cared about its community. Best internship experience.
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Fun place full of geek culture
Customer Service Representative (Former Employee) –  Austin, TXDecember 12, 2016
Keep in mind that while it is a video game company, entry level is definitely a customer support job. As such, there are metrics to be held to, and numbers to be met.

Video gamers are a passionate lot. Support can be challenging at times, but leaves room for fun as well.
Pros
excellent benefits, and multiple team building exercises/outings.
Cons
outright wage is less than desireable.
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Best Experience
Game Master / WebChat Support (Former Employee) –  Austin, TXNovember 19, 2016
I'll make this short.


- Fun jobs (all of them)
- Best managers I've ever had
- Amazing culture
- Terrible job advancement (they want people who can do their job and do it for years to come)
- Suffers the "red-headed stepchild" syndrome as other companies with contract employees
- Benefits are great if you're a full-time employee
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Lots of people want to work here, but Blizzard is not what it was years ago.
Upper Management (Current Employee) –  Irvine, CANovember 2, 2016
Not a bad workplace if you have a good boss. Unfortunately, most of the management that made Blizzard great have either moved on or been pushed out. Culture shift that is occurring right now cannot be quantified in a few lines. Decide if you like your boss before you say yes.

There are some great people at Blizzard, but it's just not the same anymore. Additionally, the pay is not great. They like Blizzard fans who are willing to take less pay than they are worth.
Pros
Game Launch stuff, Occasional launch trips to Vegas, some departments have bars, free Blizzard games
Cons
Some departments work 60 to 70+ weeks, Massive upper management change in last few years, massive culture change, most of the employees that were crucial to Blizzard success have left Blizzard in the last 2 years.
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Video game industry
Account and Technical Support (Former Employee) –  Customer SupportOctober 20, 2016
Blizzard was a typical video game industry job. Many of the employees are fans first and not very career focused. While this did create an exciting culture to be a part of the room for advancement was an issue for me.
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Enjoyable workplace with an outstanding culture, but low financial compensation.
Customer Service Representative (Former Employee) –  Austin, TXSeptember 26, 2016
While Blizzard Entertainment provides an enjoyable day to day worklife, and a stellar team of coworkers, opportunities for advancement are extremely limited, as is the pay ceiling. However, that said, the job itself is fun and engaging.
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Teaching customer, not pandering
GAME MASTER (Former Employee) –  Austin, TXSeptember 19, 2016
One of the greatest perks of being a Game Mater at Blizzard Entertainment was getting first hand knowledge on how several systems within the games worked. This was only made better by the core value of teaching our customers why something worked the way it did. When a customer would petition in with an issue, we had the amazing opportunity to not only explain why the game acted this way but also give great information into the thought process and idea behind the why.
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Super chill place to work.
Customer Support Representative (Former Employee) –  Austin, TXAugust 11, 2016
Thought customer support for such a massive gaming company can be hectic at times, Blizzard always made their employees feel at home and offered all the needed tools and information to continue to adjust and perform well.
Pros
Free games!
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Poor management
Senior GNOC Technician (Former Employee) –  Irvine, CAAugust 9, 2016
My department was restructured about 3 times in 9 months.

Management was constantly being rotated in and out, promises for job advancement were made and then never provided.
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Work for the privelage of working for Blizzard
Specialist Game Master (Former Employee) –  Austin, TXJuly 26, 2016
Working for Blizzard is not as all you would think it would be. Proclaimed to have amazing culture and to be a great place to work, it only applies to those who are at the main campus in Irvine. The last straw was being put into a room and experiencing a training where we were told that Blizzard was such an amazing place to work. The trainers ignored our concerns and just reiterated that we worked for Blizzard for the pleasure of working for Blizzard.
Pros
Free game time and occaisional schwag, free copies of Blizzard and Acticision Titles.
Cons
Not fairly compensated, pay bands are narrow, do not take into account increased cost of living
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Blizzard is an awesome place to work
Technical QA Analyst II (Current Employee) –  Irvine, CAJuly 5, 2016
Everyone is really friendly and the company is family oriented. It is a very nice place to work and it's a wise company.
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Paid to sit around, Sounds great but its a very boring environment day in and day out.
Game Developer (Former Employee) –  New York, NYMay 25, 2016
The company Blizzard entertainment is a pointless company. They don't show / tell the public that they have other game developing company's, develop most of the game and Blizzard market the game as there own creation.
Pros
Good pay, you don't have to do much work.
Cons
They pay companies to do most of the work.
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Amazing culture, and amazing people.
Community Specialist (Former Employee) –  Irvine, CAApril 29, 2016
Every position I held within this company was highly dynamic, and required a large amount of agility to meet the demands of the job.

Managers were always a wealth of knowledge, and very often lead by example.

Very accommodating when personal situations arise, and everyone there worked very hard to make sure every aspect of the company was as awesome as it could be.
Pros
Regular bonuses, amazing campus, and incredibly talented employees
Cons
Difficult to separate home life from work.
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Overall rating

4.0
Based on 102 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.7
Job Security/Advancement
3.0
Management
3.4
Culture
4.1

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