Blockbuster
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144 reviews

Blockbuster Employer Reviews

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Perfect place for someone who just needs a part time job
Customer Service Representative (Former Employee), Bakersfield, CA –
Pros: down time, incentives
Cons: too much down time, very very tedious work.
Great team values and place to work. Management was a bit rough, store manager was very quiet. Co-workers were awsome when I got to see them due to the fact that everyone only worked about 12 hours a week. Hardest part of the job was getting hours and sales for incentives. I enjoyed the laid back part of the job, but it got to the point where it was – more...  getting worse. – less
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What I think of Blockbuster
Shift Manager/CSR (Current Employee), Cleveland, TN –
Pros: free movies and discount on retail items.
Cons: only part time, no chance of going full time, no benefits
I began working at Blockbuster while I was still in high school! It was fun for me because I'm a movie buff. As I got older I got other jobs but always came back to Blockbuster to do seasonal help almost every year. In 2010 i came back for that same reason but ended up staying. I'm a manager now so I've learned a lot about how to manage people and money. – more...  It's been a fun experience. – less
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Very fun atmosphere, always telling customer which videos are fit for them!
Customer Service and Sales (Former Employee), San Diego, Ca –
Pros: free video rentals
Cons: short breaks
This position gave me organizational skills and customer service skills, and also skills on using the cash register.
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Blockbuster turned Dish
Customer Service Rep (Current Employee), Queen Creek, AZ –
Pros: our customers are loyal.
Cons: lack of hours, hours vary each week. not stable.
Current future of Blockbuster is unknown due to the high volume of closing stores. Dish Network bought out Blockbuster in 2011 and are trying to get the company out of debt. The hours vary and are not guaranteed unless you are the store manager. Over all the job is fun filled and full of great regulars that come and visit us everyday. But this company – more...  does not provide a secure and stable workplace. – less
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Fun and challenging work place.
Assistant Manager (Former Employee), Modesto, CA –
New challenges were an everyday thing in this entertainment industry. Sales and competitive attitude was a must. Customer service was always top priority. I learned to read customers and give them what they wanted so as to build good relations. As management i encouraged and set goals to staff, creating a balanced environment. The hardest part of the – more...  job was being co-workers friend as well as foe. The most enjoyable was the teamwork we all displayed in achieving our goals – less
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A job experience selling at blockbuster is good sales experience to have
sales, cash register (Former Employee), Wellesley, MA –
Block buster was a really good non real jab to have> It was my next to favorite job.
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Fun, Fast-paced environment
Store Manager (Former Employee), Newton, NJ –
My six years with Blockbuster will stick with me for the rest of my life. I got to meet a lot of really great people and enjoyed working with and for them.
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productive however confusin
Customer Service Representative/4 star CSR (Former Employee), Peoria, IL –
unable to keep a schedule, management is great, the way things are done is confusing and always changing on an hourly basis causing confusing when its not communicated
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Productive Work environment and Fun employees
Assistant Store Manager (Former Employee), Clovis, CA –
Pros: free movie and video game rentals.
Cons: had to upsell too many items at one time.
Opening and Closing the store with different people working by your side. You learn about the different learning styles of people and how to work with those learning styles. The night shifts we the best because you really got to interact with customers and co-workers.
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One of my Favorite jobs
Customer Service Rep (Former Employee), Oroville, CA –
Before I worked here, I never watched Films.
And after a year and a half of working there, I became a film critic and I am to this day. I watched as many movies as I could. I loved chatting with the customers, and suggesting them films. I learned a lot about films, and actors for this job. Helping people find movies they like, and discussing it with – more...  them after they returned it was the best part of working here. I had many customers that came to me to ask what was good, and I enjoyed telling them and seeing them get excited to watch something. I would work for this company again.

The downfall is they are a big corporation, and that means they are money hungry. I understand the value of suggesting every customer buy confection, and rental programs, and deals on products. But I hate to push people past their comfort zone, and this company made me feel like we were only using them to get the money and sales.

In my opinion, it's a film rental store, people want to watch, hear about and see films. I did my best to keep my Sales minimum, but I can honestly say that I felt guilty pushing people into something they don't want, or need.

Aside from that, the people I worked with were some of my best friends to this day. Even years later. – less
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I miss that company
Shift Lead (Former Employee), Moorpark, CA –
Pros: free movies
Cons: online movie pass sales.
there are very few stores left, and I don't know how long they are going to last.
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Fun place to work with great people
Manager (Former Employee), Orange, CA –
Pros: free movie rentals!
Thoroughly enjoyed my time here. I had a great staff and they performed their jobs well. The store layout was efficient to market our product. Management treated store level employees well and listened to our ideas and suggestions.
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I had fun while work for this company
Sales Manager (Former Employee), Chicago, IL –
Good times, Great fun, Sad to go. The company threw themselves under the bus. I always enjoyed coming in to work. Very sad
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Relaxed Atmosphere
Customer Service Representative (Current Employee), Lake Charles, LA –
Very helpful in working around my school schedule. I learned some computer skills here, as well as the importance of product knowledge and customer service.
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Lots of movie watching
Assistant Manager (Former Employee), Seabrook, TX –
Pros: received free movie rentals.
Cons: not enough copies of new release movies.
I was the assistant store manager. Therefore, I would start my day with figuring numbers, completing paperwork, filing the paperwork, counting the store money, & taking the deposit to the bank. I would return & open the store. Take all the movies being returned & hand check to ensure the correct product was in the correct boxes. I would resume to scanning – more...  all items back into inventory. I would receive any shipments that may have come in. I would take care of customers & any & all complaints they may have had, or any other problems on their accounts. I would clean the store. Take care of signs for the weekly promotions going on, or sales. I could run a full store inventory while being in charge. I absolutely loved my job. I enjoyed my coworkers & my customers very much. I learned that when you take care of your customers & respect your coworkers then they all tend to respect you. My coworkers liked working with me. My customers would ask for me by name. – less
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Good first job
Shift Leader (Former Employee), Modesto, CA –
Pros: meet different people
Cons: late hours
fun places to work for experience. always meeting new people , and great for students part job.
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The best place I've ever worked at.
Assistant Manager (Former Employee), Palmdale, CA –
Pros: free movies
Cons: short breaks, no benifits, no paid vacation even for management
If I had to open that day I'd recount all the money fill out bank statements and paper work for previous day sales. get registers going clean out the drop box check movies then check them in put all movies away then let in customers and maintain the stores cleanliness and order. I'd help customers suggestive sale products and promos. If other projects – more...  needed to be done that would be done as well. If I closed I'd have to clean the whole store while helping out our customers. Count down all of the money start sales reports going and close up the store. – less
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Productive work environment with the ability to rent movies for free
Store Manager (Former Employee), Bossier City, LA –
I had to delegate duties to employees do monthly inventory ,also had to order restock
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Not a company to work for if you’re looking for balance between work and personal time.
Store Manager (Former Employee), Indianapolis, IN –
*Typical shift at work for managers (day shift) working 7 to 8 hours by yourself (company is seriously cutting back on hours).

*Company has directed store managers to locally buy new retail dvds (hot titles) and rent to customers; no longer negotiating with certain studios.
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Movies
District Training Store Manager (Current Employee), Muskogee, OK –
Pros: love movies and people
Cons: not stable
Getting all movies prepped for customers, make schedule,Merchandise store to insure maximum potential sales. I had a great bunch of employees they worked really hard for me. I coached them on sales pitches to get more sales. The hardest part of the job was consent promotions that so much was thrown at the customer where they didnt even want to come – more...  into the store. The best part was my customers they were awesome I loved helping them find movies they needed and selling them promotions that will benefit them, – less
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About Blockbuster

Blockbuster Inc. (Blockbuster) is a global provider of rental and retail movie and game entertainment, with over 7,800 stores – Read more