Customer service representative (Former Employee), 332 festus centre dr – March 5, 2014
Pros: customers, co workers
Cons: insurance, management, hours
A typical day at work was selling movies helping customers i didnt learn anything from this job management was nice brian grayson hardest part of the job was listening to the managers fight at eachother constantly most enjoyable part of the job was helping customers. i love my customers and do anything to help them! i love sales
Store Manager (Former Employee), Carolina, PR – March 5, 2014
A typical day at work included: Administering the store’s budget. Budget assignments by Corporate offices were based on sales revenue of up to 80K monthly. Depositing the store’s earning on a regular basis. Supervising inventory procedures to assure their compliance and accuracy. Overseeing and perform pricing, invoicing and collection functions needed – more... for proper store operation. Setting daily sales goals to comply with Corporate’s sales requirements. Coordinating and distributing daily shores within associates for store maintenance and customer service activities. Identifying needs for improvement opportunities in sales, customer service and planning. Investigating and solving customer complaints and inquiries. Establishing incentive plans to motivate associates to reach their sales goals. Providing updates on yearly progress to Corporate offices. Providing trainings to new Assistant Managers and/or Sales Associates for placement in other stores. Supporting maintenance activities and chores such as organizing and cleaning the inside and outsides of the store. – less
Marketing/Operations Assistant Manager (Former Employee), Visalia, CA – March 2, 2014
Pros: fast paced workers, great customers, amazing management team
Cons: short lunches
Plan for each task was laid out ahead of time, and working with a team that could work fast paced was great. Management kept up with all store productivity and customer service. There was not ever a hard part of the day, but the most enjoyable was to see regular customers and the smiles that they brought with them.
Customer Service Representative (Former Employee), Visalia, CA – February 27, 2014
Pros: access to free movie rentals and an onsite video game system that we could play on our off hours
Cons: corporation was hemorrhaging money and blamed the store emplyees
I always enjoy working with the public, but a lot of the job was moving product from one side of the store to the other. The next month we would move it all back. I liked the SM's but the DM was a little fire happy. They never had enough people working and as a result had very long lines for customers. The toughest part of the job was the overnight – more... inventories. They weren't supposed to, but I would inventory from 12:00 am to 10:00 am and then have to come back for a 4 hour shift at 2:00 pm. Everyone I worked with were really enjoyable to be around. – less
Cashier (Former Employee), Lincoln Park, MI – February 23, 2014
cashier managing money stocking good customer service entering customer info in computer system hard days are unhappy customers not happy with late fees enter acting with co workers are fun and customer
Customer Service Representative (CSR) (Former Employee), Coolidge, AZ – February 19, 2014
Pros: 10 free movie and or game rentals a week.
Cons: only one break per shift.
Check in and out movies and games, swept store, mopped store, vacuumed store, cleaned windows, take out trash, restock movies, games, candy, drink and popcorn. I learned how to sale to customers based on their usual transactions. Management was friendly and fun and flexible. Co-workers were friendly and flexible. Hardest part of my job was cleaning – more... the windows to the front of the store because they were big windows. The most enjoyable part of the job was being able to rent up to (10) ten movies and or games a week. – less
Assistant Manager (Former Employee), Spring Hill, FL – February 17, 2014
Planned, directed and evaluated daily operations Managed staff and assigned duties Determine merchandise and services to be sold Performed cash deposits, balanced daily transactions Located, selected and procured merchandise for resale Developed and implemented marketing strategies Planned budgets and monitored revenue and expenses Determined staffing – more... requirements and needs and prepared work schedules Recruited and trained staff Prepared reports regarding sales volumes, merchandising and personnel matters Processed and transmitted weekly time and attendance records and payroll Provided prompt, courteous customer service Resolved customer issues and complaints – less
Shift Leader (Former Employee), Laurens, SC – February 12, 2014
Pros: free movies, great staff, college program
Cons: inflexible hours
Blockbuster was a high school / college job which was great. Being able to work around good people and become knowledgeable around movies was very fun.
This job also was one of the first to teach me management skills, retail, customer service, and sales. I gained the most knowledge from this job in my life and I think back many times in my life and – more... cherish the moments I had here.
The hardest part of the job (after I became a Shift Leader) was balancing friend/boss roles. Managing friends was tough but I knew what the position entailed. In addition, I was a high school student and also work during college. The hours were not flexible and I often had a hard time balancing school work and this job.
Overall, I loved this job. Working with a great team made it even better and is something that is important to me. – less