The title says it all: I'm glad they're gone.
I worked for this company for 3 years, during which payroll was cut ridiculously low (I ran more than my fair share of saturday nights - the busiest nights - by myself without help)
The district manager wasn't helpful. They came to tell you what you did wrong, leave you a task list to "fix" with an unrealistic time frame, and then you're in trouble when you didn't fix it because you were maintaining customers instead.
The "no late fees" thing was the tip of the iceberg. It was awful, and customer didn't get it, and blockbuster didn't care if they got it they still held them responsible for the whole value. No grace on it whatsoever.
From there, they tried doing everything else. They tried gaming, they tried preordering, they tried toys, they tried mailing things like netflix did back in the day, and they basically just ran themselves into the ground. They couldn't get any project off the ground, and it cost them money hand over fist.
Worst off, I gave my boss 3 months notice - MONTHS - that I had to relocate to another state. I wanted to stay in the company and transfer. After 2 1/2 months, and many follow ups, my district manager still had yet to contact the other state and set something up. I turned in my 2 week notice for leaving the company unless I was offered a transfer before; instead of helping an employee out or allowing me to finish the 2 weeks, I was promptly fired for job abandonment and sent away.
Free rentals before street date