productive and fun workplace to work
Customer Service Representative & Shipping Clerk (Former Employee) – Kensington, MD – May 23, 2016
Managing the quantity, availability and inventory of the merchandises in the logistics department. Filing receipts, reports and activity logs. Entering packaging and shipping information (data entry) into UPS proprietary software. Responding to customer’s inquiry related to their orders. Locating tracking numbers online, printing the results and reporting to the shipping department manager. Ordering shipping material, forwarding managerial correspondences and shipping items to customers and to other Bloomingdale’s stores. Previously as a sales associate assisted customers in shopping and provided specific information to customers to choose appropriate apparels. Opened new accounts, carried out online ordering, contacted customers for the incoming special events, performed assigned tasks on time and successfully reached the weekly company goals for our department.
Provided updated customers with account information and status in person and over the phone. Received two certificates as the best “support associate”. Managed and recorded shipping activities. Filed receipts, reports and activity logs. Entered shipping information into UPS proprietary software.