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Blue Buffalo
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45 reviews

Blue Buffalo Employer Reviews

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loud with lots of things going on
ANIMAL NUTRITION SPECALIST (Current Employee), Olathe, KSJune 5, 2014
worked 10 hour shifts of constant lifting pulling and pushing. learned about shipping and receiving, managers were awesome
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Pet Dectective
Product Specialist/Pet Detective (Current Employee), Richmond, VAMay 22, 2014
Pros: pay for your dog/cat food each month
Cons: the hours are undependable. they can add or take away hours on a moments notice.
The Job is an OK job if you have nothing to do, however DO NOT look into advancing with this position. They have strict guidelines on how they want you to sell the food by calling it, "Honor the Bond". I only do this when the Manager comes around to give you an evaluation, as it JUST does not work... I made the Blue Elite Award without the Honor the – more... Bond technique. That is, talking to your customers like a NORMAL person and not like some Robot.

This position with Blue is a "Dead End" job. It will not go anywhere. How do I know this... Last year, they had a Territorial Demo Managers' position open, and I applied. ONLY to find out from my NEW Demo Manager telling me how he was hired without applying. Of course, he didn't know I had applied for the position... The position was listed on Monster.

The hours are undependable, and DO NOT get use to the same amount of hours each week. They will take them away from you without notice. The Max hours you can achieve with this Company is 20 hours.

The Positive side of Blue is, they do give you $40 each month towards any of their products. They now have a 401K and they help pay for Pet Insurance. I stay with them, even as I write this ONLY for the benefits, as I do not see any Future with this Company, and the turnover is high. It is great for those who wants some extra funds. Also, you must work at least one shift on a weekend.... – less
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Former Pet detective
Pet detective (Former Employee), Durham, NCMay 15, 2014
Pros: money incentives
Cons: working every weekend
The job was ok. Management was down right awful. I started with the company in 2007. My issue was with my lying manager. Here is the deal. I started out with Blue when Blue was the new kid on the block in dog and cat food. I had a number of ideas on how to improve blues website to be user friendly. I gave my suggestion and ideas to my manger. She in – more... turned took my ideas for her own. The website layout was my idea and the training videos was my idea also. So when I saw the website and training Video I blew a gasket. I asked the manager did she receive credit for my ideas. That fool told me yes she did receive recognition for my ideas. Then this fool asked me did I have any more ideas and for sure I would receive credit for anything I submitted from this point onward. She told me this during one of those boring training session when I saw make ideas in full bloom. After the training session I walked out and never looked back. I mailed my blue stuff to my manger's house and wrote on the Box I quite. Contacting Blue to voice my concern was pointless there was no number to call and I guess this is the reason so many people come to this site to voice their concerns about working for Blue.

Anyhoo the food is not that great and Purina is suing Blue and Blue Buffalo filed a countersuit against Purina today 5/2014. Purina claims Blue is a lying dog about the ingredients in the cat and dog food, particular the life source bits. Purina's claim is that Blue life source bits has awful by-products.

As for being a Pet detective the job is a dead end job. So if you have nothing better to do on the weekends as if you didn't have a life then you should work for Blue until the job gets old and the management at Blue Buffalo gets on your last bloody nerve and you end up quitting your job. So, if you decide to work for Blue you will be back posting on this website how much you loath working for Blue Buffalo. – less
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Fun job interacting with pet parents and store personnel
Pet Detective (Current Employee), Tucson, AZMay 13, 2014
Lots of fun and positive interaction. Lots of independence.
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AWESOME Part time job
Pet Detective (Sales Representative) (Current Employee), INApril 15, 2014
Pros: pets - management - fun - rebates
Cons: only part-time hrs + limited advancdemnt
Really great company. The products are top of the line and easy to talk about. You make your schedule in advance for the whole month. Its so easy. The report the hours online and get paid every week. The clients are the best part of the job, getting to pet and love on dogs and cats at work. You get the chance to make them healthier and live better which – more... feels great at the end of the day. My manager is really great too; its nice cause she really loves her job too. She is quick to respond and always happy to help coach me along and give me ideas. I work by myself but the smart sessions are great... you get to work with teammates and share ideas. The other PDs are really fun and wish I could see them more often. The company does a great job putting things together. I only wish I could do it full-time! AND now there are benefits like 401K and pet adoption reimbursment. – less
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great company to work for
Sales Representative (Former Employee), Woodhaven, MIMarch 18, 2014
really enjoyed helping pet parents with food choices. it was fun and exciting
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Fun place to work!
Customer Service to Pet Parents (Former Employee), Woburn, MAJanuary 31, 2014
Pros: fun and independently take short breaks when you want
Cons: they do not have short term disability as i had an injury and they let me go
I enjoyed working for the Dog/Cat food Distributor as I spoke with customers coming in my area about the importance of good nutrition. I had product knowledge and enjoyed meeting the people and their pets. The product sold itself and many guests enjoyed learning about the product and speaking with them.
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Not bad, very independent working style
Sales Representative (Current Employee), New York, NYJanuary 27, 2014
Pros: independent work style, good pay
Cons: working on weekends
Working for Blue Buffalo is certainly very different from many other jobs. For the majority of the time, you are on your own in stores without any contact with the people back at Blue Buffalo. Instead, you build up a rapport with the workers and managers in each store, and this greatly helps increase your sales. The friendlier you are with the workers – more... on the store floor the more sales you will get for Blue as the other workers will be more likely to recommend your product or point potential customers in your direction. – less
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Not worth it
Pet Detective (Former Employee), Charleston, SC areaJanuary 5, 2014
Pros: pay, work with animals
Cons: scheduling, communication
I worked for Blue Buffalo for a little under 3 months and it's not worth it. My interview was in a hotel lobby. My "training" was 2 hours in a petsmart telling me about the food and that it was not a sales job. I was to be friendly with costumers and just be social. I felt like an outsider to the store employees. Then 2 months in I received an email – more... saying my job was terminated and I was not to contact the stores I worked at to find out why. Pay is very good, but communication with my manager who lived out of the state and came maybe one weekend every couple months along with the fact that you have to make your schedule a month and a half in advance make it not worth it. I was really disappointed. I thought it would be a cool fun way for me to make a little extra money and get to hang out with pets bc I love animals but overall this job wasn't worth the headache – less
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Not very good
pet detective (Current Employee), rochester hills miDecember 15, 2013
Pros: good product
Cons: manager
Although I love the job itself, my manager is lazy and uncommunicative. I have to turn in my schedule a month and a half in advance, and if anything comes up, or if I get sick (I actually have had pneumonia but my manager never answered her phone for me to call out, or responded to emails when I sent her info from my doctor) and was expected to show – more... up for work. I was barely trained, I was interviewed in the middle of a pet store, and was told that it wasn't a "sales job" my job was to just connect with pet parents. I was told I was needed to switch stores for my Sunday shift and was never given the information, it's been almost three weeks since then and haven't heard a single word from my manager. – less
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Phenomenal Company, Great Job, Wonderful Boss
Product Specialist/Pet Detective (Current Employee), Muncie, INNovember 14, 2013
Pros: working with pets, meeting amazing people, the hours, the pay, my boss
Cons: working by yourself
I love my job and have been doing it since Feb. 2013 and hopefully for a while longer. I currently work usually 16 (sometimes 20) hours a week at several locations. The pet parents couldn't be friendlier, the store employees and managers couldn't be more helpful and my boss/Regional Demonstrations Manager is always available for any questions, concerns – more... or training I have or may need.
I can help choose my hours or any time off when it is needed, the pay is great versus other part-time jobs and it is really fun getting to work alongside pets. I also learned everything really quickly from my training sessions, quarterly meetings and manual. I do not come from a sales background, but I am a sociable person. If you get along with people, and especially pets, this is a great job.
I am really proud to work for a company that is making a difference in the lives of so many pets and pet parents. When I am a stepping stone in in that process, it always puts a smile on my face at the end of the day. – less
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Fun sales position
Sales Representative/ Product Demonstrator (Current Employee), On site pet storesNovember 12, 2013
Pros: making your own schedule
Cons: part-time hours
Working for Blue Buffalo allows you the freedom to work for yourself. You get to determine your work schedule, and you given the responsibility self-manage without a direct manager on site.
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Healthy Pet Food, Poor Management and Communication
Pet Detective-9mos (Former Employee), Southern CAOctober 12, 2013
Pros: working with real people who really care about their pets
Cons: company-wide void of contemporary.professional management
Talked to another Pet Detective today that is in the store I wanted to transfer to. I was told by the Regional Rep in that area that I wouldn't be a good fit after working 9 months faithfully and had a turn rate of 66 pets a month in 8-12 hours a week that gave me personal fulfillment in my job as well as constant pet parent thanks for my "intelligence" – more... about the product.
I was never given a quota to meet, therefore had no idea if I was in the upper or lower rung in sales.
I walked away from excellent management in the Pet Smart store I worked in who stated that they loved what I did there.
The regional managers seem to be in a numb and do not seem to have a realistic grip on reality as to what really takes place in front of the pet parents. Great Plains Leasing totally hides in all professional business sites on line. After numerous times of trying to get through one way or another, not a soul ever responded.
I am glad to know now that this is a company wide issue. So sad that I spent my money and time in a store far from my home because the regional manager was upset at the Pet Smart Manager for letting a boundary less Pet Detective go after two years. I paid the price....
Basically those of us who have done the right thing outweigh the Great Plains Mafia.
KARMA is going to be real interesting in the near future... – less
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Preious employee
Pet Detective (Former Employee), monroeSeptember 3, 2013
Pros: work with pets
Cons: poor management
I have worked as an in store rep for 7 months. I loved the job until my hours were cut. Until today when i received an email stating my employment was terminated. No reason was given and had to come on a work site to see my job was posted to be filled yesterday.
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good job
Sales Representative (Former Employee), Detroit, MIAugust 28, 2013
You make your own schedule, some travel. Compensation was okay, did not like the fact you had to fax a log to show your hours and have someone sign off on it at the location you were working at.
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Blue buffalo
Pet detective (Former Employee), GlenmontJuly 30, 2013
Pros: dislike job
Cons: jobs sucks
You try to do the best at the store but i guess its not enough the store manager is nice its the blue buffalo manager sucks the job is easy talking to people is nice i love it i hate the blues manager
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Like the Brand, but the Regional Manager in Chicago was horrible!
sales (Former Employee), cchicagoJuly 29, 2013
Cons: poor pay!
interviewed for position on phone first...she told me she was eating a cookie (very professional) I had to wait until she finished to start conversation. During the phone interview I was told to wear a blue shirt and bring Id and voided check at our meeting. When I did meet her I was interviewed in an aisle at the store. It was the worst interview I – more... have ever experienced! I was shocked when I saw her. She looked a mess. She took me straight to the dog food, then the cat section and said I would only be selling cat food. It was like pulling teeth to get any information out of her. Regardless, one would expect some sort of professionalism from a Regional Manager in any situation. – less
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Overall a fun job but could have used a change of location.
Pet Detective (Spokesperson) (Former Employee), Muncie, INJuly 29, 2013
Pros: set schedule, coaching
Cons: working completly alone, long drive for few hours
It was fun to be working at pet stores and see animals. All shifts were four hours long and only on the weekends. I liked my manager and she couched me a few times. My job was to talk to customers, it became easier to talk to people. The downside was that after a few weeks I'd always see the same people (couldn't sell more products). I never met other – more... co-workers because we worked alone, I think it would be better if there was another person there. The best part is I had a good base pay, but over-time if I was doing a good job it would continue to rise. – less
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Great environment, just not what I was led to expect.
Pet Nutritional Consultant (Former Employee), Kentwood, MIJuly 19, 2013
Pros: meeting new people
Cons: no benefits and management
Part time work that was made available Friday-Sunday. Did retail sales in pet supply stores (Petsmart, Pet Supplies Plus, etc.) and informed customers of Blue Buffalo products and benefits.
I learned that nutrition varies widely in the different pet food brands and how brands can manipulate ingredients by renaming them.
I personally, got along with – more... my district manager while most had a hard time dealing with her. She comes off very blunt and pushy to store managers and customers. This is a reason why I decided to leave the company.
The hardest part of the job was the fact that not all stores have the same amount of foot traffic, so it's hard to stay busy over a period of time.
However, the most enjoyable part of the job was helping people to realize what they were feeding to their pets. As well as informing them to do their own research on the web and through other resources that can be easily obtained. – less
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Former Employee
Sales "Pet Decective" (Former Employee), South AtlantaJuly 9, 2013
Pros: working in the pet sstores and helping the pets and parents.
Cons: the entire blue organization. horrible dm's.
I thought this was going to be the best job. I did my work, was never late, met all conversion goals and sold a lot of dog and cat food.
I some how was shorted 19 hours over a couple of months. I had all my paper work in order, signed by store management proving I was at the store and worked my 4 hours shift. I spent $40.00 faxing all this info. to – more... my DM who said she never got it, I then mailed it all to her. She totally ignored the mail and proof, told me I could work extra to make up the 19 hours, then take a 2 hour drive for "cat" training which would help make up the hours they didn't pay me for. Now I had written proof from management of Petsmart and Petco about the hours and NOTHING was done. I quit. I have been in sales forever and have never been treated like I was at Blue. They could care less about their "Pet Detectives". It's a good dog food with HORRIBLE management and the worst pay in this field.
It's a shame because I loved being in the pet stores and interacting with the pets and parents. I'm moving to another company with a $4.00pay increase per hour. There is no sneaky sales pitch like Blue. Just facts and the truth. Don't waste your time at Blue. It's a terribly run company and the products are so overpriced, I believe Blue will not be #1 for long. – less

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About Blue Buffalo

Just like you, we’re dog and cat lovers, pure and simple. We don't "own" our dogs and cats; they are family – Read more