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Blue Buffalo
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52 reviews

Blue Buffalo Employer Reviews

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Like the Brand, but the Regional Manager in Chicago was horrible!
sales (Former Employee), cchicagoJuly 29, 2013
Cons: poor pay!
interviewed for position on phone first...she told me she was eating a cookie (very professional) I had to wait until she finished to start conversation. During the phone interview I was told to wear a blue shirt and bring Id and voided check at our meeting. When I did meet her I was interviewed in an aisle at the store. It was the worst interview I – more... have ever experienced! I was shocked when I saw her. She looked a mess. She took me straight to the dog food, then the cat section and said I would only be selling cat food. It was like pulling teeth to get any information out of her. Regardless, one would expect some sort of professionalism from a Regional Manager in any situation. – less
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Overall a fun job but could have used a change of location.
Pet Detective (Spokesperson) (Former Employee), Muncie, INJuly 29, 2013
Pros: set schedule, coaching
Cons: working completly alone, long drive for few hours
It was fun to be working at pet stores and see animals. All shifts were four hours long and only on the weekends. I liked my manager and she couched me a few times. My job was to talk to customers, it became easier to talk to people. The downside was that after a few weeks I'd always see the same people (couldn't sell more products). I never met other – more... co-workers because we worked alone, I think it would be better if there was another person there. The best part is I had a good base pay, but over-time if I was doing a good job it would continue to rise. – less
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Great environment, just not what I was led to expect.
Pet Nutritional Consultant (Former Employee), Kentwood, MIJuly 19, 2013
Pros: meeting new people
Cons: no benefits and management
Part time work that was made available Friday-Sunday. Did retail sales in pet supply stores (Petsmart, Pet Supplies Plus, etc.) and informed customers of Blue Buffalo products and benefits.
I learned that nutrition varies widely in the different pet food brands and how brands can manipulate ingredients by renaming them.
I personally, got along with – more... my district manager while most had a hard time dealing with her. She comes off very blunt and pushy to store managers and customers. This is a reason why I decided to leave the company.
The hardest part of the job was the fact that not all stores have the same amount of foot traffic, so it's hard to stay busy over a period of time.
However, the most enjoyable part of the job was helping people to realize what they were feeding to their pets. As well as informing them to do their own research on the web and through other resources that can be easily obtained. – less
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Former Employee
Sales "Pet Decective" (Former Employee), South AtlantaJuly 9, 2013
Pros: working in the pet sstores and helping the pets and parents.
Cons: the entire blue organization. horrible dm's.
I thought this was going to be the best job. I did my work, was never late, met all conversion goals and sold a lot of dog and cat food.
I some how was shorted 19 hours over a couple of months. I had all my paper work in order, signed by store management proving I was at the store and worked my 4 hours shift. I spent $40.00 faxing all this info. to – more... my DM who said she never got it, I then mailed it all to her. She totally ignored the mail and proof, told me I could work extra to make up the 19 hours, then take a 2 hour drive for "cat" training which would help make up the hours they didn't pay me for. Now I had written proof from management of Petsmart and Petco about the hours and NOTHING was done. I quit. I have been in sales forever and have never been treated like I was at Blue. They could care less about their "Pet Detectives". It's a good dog food with HORRIBLE management and the worst pay in this field.
It's a shame because I loved being in the pet stores and interacting with the pets and parents. I'm moving to another company with a $4.00pay increase per hour. There is no sneaky sales pitch like Blue. Just facts and the truth. Don't waste your time at Blue. It's a terribly run company and the products are so overpriced, I believe Blue will not be #1 for long. – less
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Fun Work place
Pet Detective (Former Employee), Springfield,July 7, 2013
Cons: not enough hours
This was a awesome job if you like pets, I talked to all sorts of people and seen all types of pets. The hardest part about this job is that you need needed to sell your brand of food to pet parents
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Productive work place with a lot of social interaction
Product Specialist (Current Employee), KalamazooJune 19, 2013
Pros: very personal job, rewarding to help people
Cons: sometimes rejected, only a weekend job
A typical day of work required me to meet with pet parents and get to know them. I was encouraged to strike up conversation with anyone and everyone. From there, i listened to each person's concerns about their pets, and made a recommendation of a product that would best help them.

I love helping people, and it was very rewarding knowing that i could – more... introduce these people to a high quality product that I use myself and stand by 100 percent. – less
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Not Honest Management
Pet Detective (Former Employee), NOT AVAIALBLEJune 18, 2013
Pros: great speaking to people about their pets
Cons: management
I was hired for this company recently with no discussion that sales was a priority. No mention that I had to speak to a certain number of customer in a set time period. Now have received an nasty email wanting to discuss my low numbers. Very disappointed in a company who has managers that can't convey all the required details when discussing hiring – more... you, but will after the fact, then you feel stuck. Soon as I can, will find another part time, job, not worth the being mislead. HORRIBLE REGIONAL MANAGERS! – less

June 26, 2013

I worked for Blue for almost two years and completely understood what was expected of me. If your numbers were really low you were not doing what you should have been doing.

July 6, 2013

The same thing happened to me. When hired, some papers were handed to me with the sales goals in bold print, but I did not see that until I had already worked a day and felt very confused and betrayed. It was a waste of my time and theirs that the manager could not relay that info in person. Later played "dumb" about their goals, which only made me more angry!

July 6, 2013

@Christina - Not necessarily. When I was first hired on, I had some very very poor training, and expectations were not made clear. I knew I had to make sales, but was not given the tools to do so. It wasn't until a year later I had a new manager that showed me how to do it right.

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Making pets helthier
Sales Representative (Current Employee), Scottsdale, AZApril 30, 2013
Pros: pets, nice atmospher in the stores, weekend job
Cons: when the store is not busy
You have to be able to work independently and without supervision. Work inside Petsmart or Petco. Enjoy the different pets that come in; get to talk about pets and nutrition.
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Great Part-Time Job
Product Specialist (Current Employee), OhioApril 10, 2013
Pros: discounts on dog food flexible schedule
Cons: little to no room for advancement and no benefits
I enjoy this company. I have a wonderful supervisor. She responds promptly to issues or concerns and is very positive. My sales goals are realistic. I am a full-time student and this is a great job for me.
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Wonderful Part-time work
Retail Manufacturer's Representative (Current Employee), Grand Rapids, MIMarch 20, 2013
Pros: see many cool dogs, meet good people, good sales experience
Cons: only up to 20 hours a week, raises are few and far between.
Must love dogs! I enjoyed every moment of my time with Blue. My bosses were friendly and helpful and not overbearing. I always felt like the company was there to genuinely do good. A typical four hour shift consists of facing the product and then simply interacting with Pet Parents and sharing with them Blue's amazing product. You must seriously love – more... animals to do this job, but if you do, it will make your work all the more enjoyable! There is nothing better than with gushing with people about their pets and hearing their stories. It was a perfect job to have when I was in college. The hours were very flexible and the bosses are typically very understanding that sometimes, life happens. – less
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I do not recommend it
Pet Detective (Former Employee), PittsburghMarch 4, 2013
Pros: good product
Cons: high turnover rate, management is spiteful if you want to leave, they have such a hard time filling the positions.
I worked for Blue Buffalo for several months while unemployed. I received a job offer for full time employment and informed my supervisor (who I never met or talked to - only texts and emails) that I was leaving the company.

One year later, I was denied my unemployment due to one month $400 job at Blue Buffalo - they claimed I never told them I was – more... quitting.

Shaky company and poor management - very little training and no positive feedback and no "face time" with management. – less

March 13, 2013

I couldn't agree more with your statements!!

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Take the job only if you are desperate
Flunky (Former Employee), Palm Coast, FLMarch 4, 2013
Pros: none except perhaps receiving free dog food and coupons
Cons: everything else!
Pompous area supervisor played the waiting game and took his royal time to make a decision. Met for interview and then for in-store training. Was handed a pile of papers and then started the next day. It wasn't until I had completed one day and was getting ready to go to work the next day that I saw the unrealistic sales goals that he didn't even have – more... the guts to discuss!
In a small store, 4 sales an hour is ridiculous!
I like pets and like speaking with people, but in a small store with the store manager intercepting the majority of the clientele and selling his "favorites" or people knowing exactly what they want and not wanting to have their time wasted, it is impossible to do what this co. requests.
Also, they deny any claims of contaminated food, although there have been news reports of said contamination!
In order to have a clear conscience, decided couldn't do what they asked. – less
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awesome place to work
Animal Nutritionist (Current Employee), Des Moines, IAFebruary 20, 2013
Pros: fast pased
Cons: pay
I love this job. best job ever. meet all type of pet parents.
4hrs on your feet.
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Ideal part time job
PET DETECTIVE (Current Employee), Roseville, CAJanuary 31, 2013
Pros: pay
Cons: no benefits
This job is flexible enough for the average SAHM, retiree, and college student

April 12, 2013

I agree with you, this is a flexible job, and great for someone who has other work or school during the week.

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Fun part-time empolyment must love animals
Pet Decective / sales rep (Current Employee), GeorgiaJanuary 25, 2013
Pros: selling a great product and talking with pet parents. $20.00 rebate per month
Cons: low pay compared to other par-time reps, no compensationfor milage or working over
I've worked for Blue for a couple of months now and I truly love this job. I'm aparently one of the lucky emplyoees with a great DM and I'm good at what I do. There are some issues that should be addressed as the way we track what hours we work. This is done on Sunday and can take up to an hour. Tracking new Blue feeders is fine but we have a quota – more... to make on approaches which is easy. It is not easy changing someones mind to purchase a high quality ( Blue is a very good feed) but costly food. I drive an hour on Sat. to work at two stores and get no commensation for my time, milage or working over and we are the lowest paid reps out there. Like a $2.00 - $3.00 difference. That's a lot of money part-time, full-time what ever. They are the number one selling food but pay the least????Also, as reps also have way more to do then the other pet food reps. I love this job because I do know Blue is a very good food and talking with people that own pets is fun and not boring, but I'm finding the money issue a challange to deal with. I work twice as hard as the other reps for other pet food companies and get paid up to $4.00 less!!! That is not right. I guess I should be grateful I have a job!! – less

June 27, 2013

What are some of the other companies, which pay their demonstrators more money? I have met one from Authority and I was told they have no quota to meet. They just walk around and talk to anyone interested in their product. No cold approaches as with Blue. It can be uncomfortable shopping and having a stranger approach, when all you want to do is shop in peace! I know a couple people who have done this job, so I appreciate your stating the pros and cons, as I have entertained thoughts of applying for this company. Although, more money is always a good thing.

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Perfect for a pet lover!
Product Specialist (Current Employee), Houton,TX and Glendale, AZJanuary 21, 2013
Pros: great training and fun environment
Cons: no product discounts for employees
I've been with the company for 5 years, came in as a well educated nutritionist with an extensive background in dog training, ,management and care. My Manager, in Houston has to be one of the best people I've ever worked with. When I moved she helped me transfer and has stayed in touch. It's a competitive field, the customers and their pets assure no – more... two shifts are ever alike and seeing pets get healthy and happy on the product is very rewarding! Good hourly pay, flexible schedule and it's not a high pressure sales position, we are trained to HELP not to push customers like other companies, and the positive approach just feels good. Great company to work for I am hoping to advance and turn my PT job into a FT career! – less

July 9, 2013

BB employees rec a discount monthly, and the u.s rebate once a month is higher than Canadians, so that is balony as far as not receiving anything from the company. Also there are training sessions and paid for as well as surprises!

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Management was not the best.
pet detective (Former Employee), Bham AlJanuary 5, 2013
Pros: paid every week
I worked for this company mainly because I am a pet lover and wanted to earn an extra income. One of the manager at a pet store I work in had some problems with the product from some past customers. When I relayed the information to my manager she never did or respond back to the store manager. It left me in a bad position when I worked at that store.
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Great for a part time job.
Pet Detective (Former Employee), Richmond, KYDecember 9, 2012
Pros: fantastic part time job, truly caring company
Cons: no full time hours, barely any weekends off.
Blue is one of the best companies I have worked for. If you genuinely care about the mission, which is helping pets find the best food to live on, it's phenomenal job and comes easy. The only down side was having very little flexibility in your shifts. The four hour shifts were not bad at all, but having them scheduled in the middle of every weekend – more... made going out of town or things of that nature incredibly difficult. – less
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Perfect job for animal lover!
Blue Rep (Current Employee), Clarksville TNDecember 7, 2012
Pros: hours, being with animals, nice people
Cons: pt only
As a army wife and mom of two I wanted a job for me that I could handle with kids and hubby being gone a lot. I also love the product. I learned so much about dog food its amazing. The people are super nice, great pay, and wonder place to work! All around im happy...Animals are always around which is a plus for me
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Friendly and relaxed atmosphere
Customer Care Specialist (Current Employee), Glendale, AZNovember 4, 2012
Pros: flexiblity and benefits
Cons: angry customers.
Growing company with excellent benefits. Dealing with Pet Parents provides for an entertaining and interesting environment.

About Blue Buffalo

Just like you, we’re dog and cat lovers, pure and simple. We don't "own" our dogs and cats; they are family – Read more