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Blue Canopy
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4 reviews

Blue Canopy Employer Reviews

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  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
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Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
BC
Contractor (Current Employee), Arlington, VAJanuary 21, 2014
Cons: management
- Is challenging
- Learned to look other places
- Management is bad. NO COMMUNICATION
- Co-Workers are great.
- Dealing with management with no clue.
- When it is time to go home.
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Help Desk Tech
Helpdesk Technician III (Former Employee), SpringfieldApril 3, 2013
Pros: people, benefits, leave, vacation
Cons: hard to reach main office
• Perform Password Resets and Account Unlocks using Active Directory
• Validates incoming service and change requests and establishes call/problem tickets within the tracking tool for resolution and resource allocation.
• Resolves, updates, and provides guidelines and status on tickets relating to production, products, hardware and software, Windows – more... OS, office automation applications, network management and server systems management. Incumbent is accountable for the timely and accurate input, resolution and status of services request to customers of the Enterprise Service Desk (ESD) and must ensure complete customer satisfaction.
• Utilize Remote Resolution Methods (i.e. SMS) to resolved customer issues – updating user settings, reinstalling software, etc.
• Performs Network and Server troubleshooting
• Troubleshoots profile Issues
• Configurations in MS Outlook and MS Office Suite
• Grants folder access, maps printers and provide shared drive access
• Performs first call resolution and miscellaneous tasks as defined. – less
Job Work/Life Balance
Compensation/Benefits
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The little company that couldn't
Associate (Former Employee), Reston, VAMay 8, 2012
Pros: the paychecks don't bounce
Cons: moday through friday
A typical day at work involves at least one faux crisis. The hardest part of the job is the realization that you were dumb enough to accept their offer. The 1%ers who run the company are all ex-Bearing Point. If you ain't from BP, forget about being supported, promoted or being recognized in any way.

About Blue Canopy

Headquarted in Reston, Virginia, Blue Canopy is a fast growing, entrepreneurial company that allows all team members the unique – Read more