Blue Cross Blue Shield of Georgia Employer Reviews
Job Work/Life Balance
Blue Cross Blue Shield of Georgia
Job Work/Life Balance
Great company to work for
Broker Sales Manager (Former Employee), Atlanta Ga – June 23, 2014
Pros: great commissions
Cons: explaining healthcare reform to 1500 brokers
I worked for BCBS (Wellpoint) for 3 years and had a few differnt positions. Most recently I managed a large territory of brokers and was in Business Development role. I loved the challenge of building a territory and book of business.
Claims Processor (Former Employee), Columbus, GA – May 29, 2014
Pros: free lunches
Cons: short breaks
Very Professional work day of processing claims Co-workers are consistent with there attitudes The hardest part of the job is the short breaks and having to deal with a large crowd of people The most enjoyable part is the peace and quiet atmosphere
Customer Service Associate II (Former Employee), Columbus, GA – January 20, 2014
Pros: meet new friends, great benefits package
Cons: no help from managers/leads
A typical day was constantly on the phone lines for 8 hours with an hour lunch and 2-15 minutes break. However, supervisors and leads seemed as if they didn't want to help you with answering your questions pertaining to a call. The best part was getting overtime on the weekends!
Benefits Analyst (Current Employee), Atlanta Georgia – January 2, 2014
Worked with various departments heads in different areas to reach resolution for the clients. I am a quick steady I have been in the insurance field for over 15 years. I have learned a lot within that time frame. I enjoy working with everyone to reach a common goal.
Disease Management Coordinator (Former Employee), Atlanta, GA – August 23, 2013
*Worked directly with and Nursing to insure proper care for members Supervised ACD phone line in peak times resulting in consistently excellent phone stats Supervised and coordinating conference calls All clerical duties *Great management team *Nothing was hard about the job, just fullfilling *Great Environment
Great company to work for strive on Customer First.....
WFM ANALYST/CUSTOMER CARE ASSOCIATE/COMMOM CODER (Current Employee), Columbus, GA – August 2, 2013
Pros: great benefits, hours, and the care for the employees and thier famlies
Cons: not closed for every hoilday....
I have been with this company since 1997; at this time I would not change anything. This company is a great company to work for the assocites and their families. The structure is great and they strive on One Company One Team. They take care of their customer's and employees.
Pros: great company, excellent benefits, enticing pay & bonus tier
Cons: none that i can think of!
I loved working for BCBSGA. A typical day at work for me was exciting and challenging. I loved meeting new customers and helping them find peace of mind with affordable health coverage. I enjoyed my co-workers and my senior management. What I enjoyed most about my job was; I was rewarded for my hard work and effort in the form of bonuses.
Great company to work for. They value their members,
Customer Care Associate III (Former Employee), Columbus, GA – July 11, 2013
Pros: monday through friday work days along with being off on most major holidays.
Cons: not enough time to assist callers in the manner that i prefer.
I worked a call center so my day consisted of assisting members or providers with questions about coverage, claims, membership and options available to them. I learned a great deal about the insurance industry along with how to problem solve. I always had great management. My last manager is a person that I have a great deal of respect for. My co-workers – more... were great. The hardest part of the job was not having the time to research calls that I was unable to close as a first call resolution due to such high call volume. The most enjoyable part of the job was being able to help people to understand. – less
Claims Associate (Former Employee), Columbus, GA – July 7, 2013
Blue Cross Blue Shield was an excellent choice for me when i graduated high school. I wouldn't mind a job there again. It became mind boggling when they began to their outsourcing, to Wellpoint during my tenure. Jobs were becoming obsolete and personnel w/ 20 or so years were forced with severance pay and unemployment benefits. I left to join a more – more... secure force of work, the military. – less
The job was rewarding because it was helping people
User Application Analyst II, (Former Employee), Atlanta, GA – April 8, 2013
Pros: variety of duties
Cons: i really can't say, i liked my job
A typical day would be data entry, provide associates security access to the BCBSGA/State system.Answer phones, schedule appointments. Provide updated weekly, monthly and daily reports to management. Order supplies for management, type correspondence. Communicate with Providers and Members with problems and provide solutions. Monitor Members/Physicians – more... Help lines. I learned medical record tracking, budget discrepancies, knowledge of medical benefits for State Employees. Completed the Coding Class in order to provide the members/physicians.
The most enjoyable part of the job was communicating with staff, members and physicians. I like helping people – less
Employer Service Representative Sr (Current Employee), Columbus, GA – January 23, 2013
Pros: weekends off, great pay
Cons: irate customers
A typical day at work is handling members, providers, and employer groups calls in reference to benefits and claims. My day is very busy from 8 am-5 pm; I'm constantly on the phones, handling inquiries through email, and assisting my operation expert with other associates' lists. My manager is very fair and flexible, especially when an emergency happens – more... and I may need to leave work or come in late on a certain day. – less
Premium Specialist III (Former Employee), Atlanta, GA – October 21, 2012
Pros: working for a major insurance company
Cons: leaving work on time and not bringing work home
My last employer was a fun and productive working environment an typical day at work was reconciliation of major accounts such as Kia Motors Inc and Board of Regions. Worked will with management team and co-workers. The hardest part fo my job was leaving the workforce on a daily basis ina timely manner. I enjoyed meeting and engaging with coworkers, – more... team members, brokers and other busness groups as i reconcilied their payments daily. – less
Customer Service Representative III (Current Employee), Columbus, GA – August 23, 2012
Pros: hour lunch
Cons: short breaks and parking
Interact with customers to provide information in response to inquiries about products or services and handle and reslove complaints.work closely with other co-workers.Hardest part of job trying to please everyone.Enjoyable knowing you can make a differance in someone life.