Pros: Flexibility, Benefits, Diversity, Salary, Employee Networks, Corporate Education/Development/Training
Cons: Cross Training & Mentoring program needs to be open to all levels of leadership
Typical Day at work:
Leading a team of Bargaining Unit employees, managing and monitoring production, quality inventory, machine maintenance, and scheduling implementations in a fast-paced operations environment.
Working with internal partners, coworkers, leaders and the team to meet deadlines and deliver a quality product to our customers and ensuring that we are following government mandates, association guidelines, CMS guidelines, meeting MTM standards, performance guarantees, ensuring the integrity of data and security of our members' protected health information.
What I Learned:
Experienced leader with a distinct combination of professional experience, positive influence, technical and analytical expertise; utilizing creativity and teamwork to execute solutions that create customer value. Comfortable interacting with all levels of the organization and public. Strong communication skills overall. Flexible stance to take on additional/non-routine tasks when necessary. Enjoys learning new programs and processes. Team-oriented professional with the ability to focus on the overall scheme of things, and be attentive to detail. Ability to thrive in a fast-paced environment, research and problem solve quickly, accurately, and efficiently. Adept at multitasking to achieve team and individual goals. Committed to quality and excellence.
The hardest part of the job is having work/life balance in such a fast-paced, high stress department. However, it has gotten much better in the past year.
The most enjoyable part of the job is exceeding customer expectations, working with a diverse group of people and being graced with the privilege to lead a team of dedicated employees.