Pros: the ability to form long lastting relationships with your co-workers. mine are awesome!
Cons: short/no breaks - no vision benefit coverage - management is not caring
A typical day at work can be very stressful and hectic with no consideration from management. I have learned many things about the insurance industry to last me a lifetime and that is a PLUS! The management team is intimidating and consists of liars. Yes I said it, liars. They will tell you one thing to your face and communicate something different in an email. The policies always change, it is very hard to keep up. There is a bonus payout set up but the requirements are so ridiculous that many people NEVER meet their numbers, so they don't get a monthy bonus. The hardest part of the job is managing different calls. You are not told in the beginning that you will be doing the work of two or more people UNTIL you are employed. The enjoyable part of the job are my co-workers, they really help me through the tough days. I am thankful to have a job but I just wish a lot of the obvious would have been addressed in the beginning which would have allowed people to make a more conscience decison. For the record the location in Huntsville is completly different than the location in Birmingham. The differences are management and wages. If you become employed you will learn the difference soon enough, basically Huntsville is the "red headed step - child." Oh you MUST be signed on your phone for a minimum of 7 hours in order to make the minimum requirements but in order to receive your bonus you MUST be signed in for 7 1/2 hours. Signed in = no breaks/no personal time off the phone, you must be talking to a person or it will negatively impact your average. Just an FYI. If you are ok with being confined to a chair for at least 7 hours a day and no flexibility then honey this is THE job for YOU!