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Blue Nile
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11 reviews

Blue Nile Employee Reviews

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Freedom, not recognition.
Web Support Developer II (Current Employee), Seattle, WAApril 26, 2015
Developers are given a lot of freedom to improve Blue Nile outside of business requirements, but not recognized or compensated well for their efforts.
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Amazing working environment
BLUE NILE CUSTOMER SERVICE (Current Employee), Seattle, WAJanuary 15, 2015
At Blue Nile, everyone wants to succeed. To succeed, everyone works together to assist customers. No one is left to find their own answers. The company is small and therefore more personal interactions are possible between representatives and managers. Everyone is always learning new things and processed to help our customers in the best possible manner.
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Wonderful people, but an environment that didn't have enough resources to really grow.
Diamond and Jewelry Consultant (Current Employee), Seattle, WAAugust 30, 2014
A typical work day is pretty routine in the company. You do definitely have a chance to learn about a lot of things, from jewelry to the internal computer system itself. Co-works are very wonderful people – more... and can assist greatly when it comes to the job function. Hardest thing about working in the company is dealing with schedules as shift can very and days off may change. Company doesn't really seem to care much about employees dealing directly with customers. – less
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Great culture among other consultants
DIAMOND AND JEWELRY CONSULTANT (Former Employee), Seattle, WAJuly 24, 2014
The other diamond and jewelry consultants were amazing, we all kind of stuck up for each other. The company was going through a transition when I was there and it was a little concerning when they started to depart from their original vision of what/who they were as a company. Great benefits, but they ask a lot of you.
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TEMP Positions, rarely hire permanent, low pay!!!
Diamond and Jewelry consultant (Former Employee), Seattle, WAJune 25, 2014
Pros: nice people, customers great
Cons: no benefits, no job security, won't hire temps
Great training, they hire all temps, cut hours, not full time at all, no benefits, no feedback, chances of getting hired are slim. Its how they keep costs down.
Extremely low pay for all the sales, no commision is good if they paid an appropriate salary
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Lack of Cultural Diversity
Diamond and Jewelry Consultant (Former Employee), Seattle, WAApril 25, 2013
Pros: beer fridays, casual environment, no micro-management
Cons: inflexibility on scheduling, no way to appeal customer complaints about the service you provided.
Typical work day was to clock in, log into systems needed to answer calls, check your emails, open orders and information requests sent to/from you. Then you answer calls and emails that were sent to the – more... company's email boxes. What I truly enjoyed were my colleagues. Management demonstrates favoritism based on criteria which is best left unsaid. The hardest part of the job is telling customers "No." while hoping they do not escalate the call. This is a LEAN company and so if you are in it for the money, you should look elsewhere. – less
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Preparing individuals and small companies tax returns.
Tax Preparer (Former Employee), Denver, COSeptember 4, 2012
Pros: auctionly the company provide free lunch. and at the holly days.
The fifteen minutes work out at the beginning of the shift and the sound of the music, then the competition among the team to see who work faster.