Pros: Great Working Environment
Cons: Temporary Assignment
There are no typical days at Blue Shield of CA. But the majority of my work consists of processing requests from the member level team through a program called EC+. This consists of building new classes, adding all plans or specific plans to those classes. Also some classes require subgroups to be built along those classes and billing entities. Plans built are also linked to commission arrangements done by me the processor. Another assignment is to audit Manual Renewals processed by other processors. This entails going into groups and confirming that plans are accurately built according to group selections and all plans have been linked to the commission. Also, must confirm members have been moved to new corresponding plans for the upcoming plan year and notes have been made in the group as to what the processor had done.
What I have learned is teamwork is key. Being able to rely on co-workers and management is nothing but beneficial in a heavy work, fast paced environment.
My co-workers are like my family. We have a closeness where we are able to share thoughts, feelings, questions, concerns about anything work related.
Hardest part of the job when complicated senarios occur and there is no current supervisor around to confirm which senario to proceed with, in which case I must put to the side until that confirm is made.
Everyday is enjoyable!