Sr. Program Manager (Former Employee), El Dorado Hills – May 21, 2012
Pros: benefits
Cons: work life balance
after working for this company for 25 years I have seen it go from a great place to work to a slave factory. there is no loyalty to the employees. the expectations have gone from challenging to rediculously unacheivable, even for employees with a long history of very high performance.
Authorization Coordinator / Customer Service (Former Employee), Folsom, California – May 10, 2012
Pros: cannot think of too many.
Cons: outsourcing, no job security
You can never let your guard down when it comes to your job security. I saw many longtime employees lose there their jobs in order to save a few dollars. For example, the company purchased another healthcare company, but in order to make room for more new employees (they brought on more at a lower starter salary) they terminated experienced , dedicated – more... and very knowledgeable employees.
Now Blue Shield is now turning to "outsourcing" the customer service jobs to India and/or Pakistan. These people are being trained (by current employees) to take over American jobs. – less
I work as a Production Controller for the Communications Division
Lead Scheduler (Former Employee), McClellan AFB, CA – May 3, 2012
Pros: being employed by a great organization
Cons: having to leave due to base closure.
I also was a Supervisor for the same division and a Lead Scheduler for them also. I inducted work into the division and set schedules for it to be completed. Also ordered and received parts for the projects, and supported the shops doing the work. Enjoyed my work with the military and civilian part of the job. People were great and so was managent. – more... Also went TDY to other bases of the government on business. – less
Claims Rep. / Customer Service Rep. (Former Employee), Woodland, CA – April 26, 2012
I started working for the company in the mail room and within 6 months was advanced to data entry. Then approx 6 months later was advanced to customer service representative. I was with the company for 7 years. It was a terrific place to work. Management worked with you every step of the way. If there were any issues they were quickly resolved. If I – more... still lived in California, I would probably still be working there. – less
Associate Operations Processor (Former Employee), Redding, CA – March 15, 2012
Pros: health fairs
Cons: health care
expecting new staff to know their system by heart to quickly and to understand new input as it is coming in, over loaded work. Sitting to much at your desk.
not telling you (Former Employee), Redding, CA – August 30, 2011
Pros: paid time off
Cons: very low raises after your yearly review
Out with the old in with the new. Too many old school employees stuck in their ways. Often I would hear back when we only had.. or back when we did... The problem here is this company will teach you only one or 2 processes then it moves onto the next person who only knows one or two processes.. on and on... More cross training is needed. More movement – more... within the company is needed. There is nothing to work towards when you cant be promoted from within. This place is like a puppy mill with high turn over. – less
