Blue Shield of California Employee Reviews

Found 315 reviews matching the search
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Do Not Work Here
Pharmacy Help Desk Prior Authorizations Technician (Former Employee) –  San Francisco, CAMay 15, 2017
The company does not appreciate good hard workers. There is always someone out there that they can hire for cheaper. They do not allow for a positive culture or atmosphere. Anyone promoting a positive workplace is removed.
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good place
Blue Shield of CA. Partner (Former Employee) –  El Dorado Hills, CAMay 12, 2017
BSC was a good place to work great benefits great people pay was ok bonuses were not fair for the work that was done the people were the best part of this job like family
Pros
benefits
Cons
some bad management
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Luke Warm
Customer Care (Current Employee) –  Rancho CordovaApril 20, 2017
The culture and mind set behind the company is amazing. It would be nice if the hard work and dedication from the employees was reciprocated with career advancement and opportunity.
Pros
Culture
Cons
Inadequate career advancement, Cost of Benefits, Coverage offered
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Summary
Project Manager (Former Employee) –  San Francisco, CAApril 17, 2017
Blue Shield is a great company to work for.
The culture is adaptive and supportive.
It's a good environment to work in, learning encouraged
People are professional, committed to living the values every day
Pros
Eerything
Cons
None
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Positive
Senior Claims Processor (Former Employee) –  Lodi, CAApril 13, 2017
It was a nice place to work. There were a lot of pros and cons to the job, just like any job. I was happy for the experience I got from the company.
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Fun
Senior Customer Service Rep, El (Former Employee) –  El Dorado Hills, CAApril 10, 2017
It was OK the insurance with the company was good its cool to work there the best job I have ever had in my entire working career I haven't found these type of ppl since I left California
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Great place in the 80's
Customer Service Representative (Former Employee) –  Red Bluff, CAApril 5, 2017
Was a very good place to work in the 80's until the mid 90's. After "re-orging" the work environment went from feeling like a family to feeling like corporate America.
Pros
Job security, benefits, room for advancement
Cons
Corporate America
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Good company
Senior Sourcing Specialist (Current Employee) –  El Dorado Hills, CAApril 4, 2017
This is a good company to work for. However there are many things they can work to improve if they are looking to retain talent. Competitive pay, but a heavy workload.
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Blue at Blue
Sr Storage and Virtualization Engineer (Current Employee) –  El Dorado Hills, CAApril 2, 2017
This is a company in transition in an industry in transition. Poorly manager in general, very poor leadership. Hardest part of the job is going to work.
Pros
Nice campus
Cons
Everything else
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Poor Enviornment
Concierge Customer Service Representative (Current Employee) –  El Dorado Hills, CAMarch 30, 2017
Overall the learning experience was exceptional but the environment was awful to work with. Management lacked maturity. However the training and skills were beneficial.
Pros
Advancement in work opportunities
Cons
Poor management and training
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Customer service rep
Customer Service Representative (Former Employee) –  Redding, CAMarch 29, 2017
My time working here was very informational i learned a lot of customer service beyond food or surveys, this was for our members health insurance thus life, it meant a lot to me I had some power to help a person out with good benefits and information to the most quality health insurance. Constantly received phone calls and called out to members to keep up to date with them.
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Soul Eater
Intermediate Claims Processor (Current Employee) –  Redding, CAMarch 28, 2017
Blue Shield is a company that demands that you sign away as much of your life away to them that they can muster from you. In some instances they require up to 10 hours of mandatory overtime per week without weekends available while the supervisors work less than eight hour days and take long lunches. Hard workers are not rewarded, only brown nosers and butt kissers are promoted and given good raises, and the highest raises are given to friends and family of the managers. The managers will resist and change that requires them to actually do their job and if any issues need to be forwarded to higher management they will fight tooth and nail to make sure that it does not see the light of day.
Pros
none
Cons
no wifi, excessive mandatory overtime, managers play favorites
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Far Too Much Nepotism
Provider Information Enrollment Specialist (Current Employee) –  Rancho Cordova, CAMarch 23, 2017
The work itself isn't so bad but unless you are a family member or friend of a lead or manager you can interview up to 4 times before being selected for a full time position unless your maximum (2 years) days of employment as a contingent worker comes first and then you are just left jobless.
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Good place to start career
Analyst (Former Employee) –  San Francisco, CAMarch 22, 2017
Good place to start career. Conducive working environment and amazing colleagues to work with. Remote working options are available and diversity is welcomed here.
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My job
Customer Service Representative (Current Employee) –  Lodi, CAMarch 20, 2017
I don't understand why this website is making me do this!! This is so stupid, I should have the option of filling this thing out but no so I'm just doing it
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Great place to work
Sr. Business Reporting Analyst (Current Employee) –  El Dorado Hills, CAMarch 16, 2017
Working here has been great. They really emphasize work life balance. Depending on what department you are in, I really enjoy the community outreach programs. I was able to do some community work on behalf of the company.
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Productive
Underwriting Assistant (Former Employee) –  Lodi, CAMarch 2, 2017
Performed administrative support functions for the underwriting department, approving or declining medical applications for health care based on company guidelines and policies, assisting the Underwriting department with implementing new work flows, guidelines, and service level agreements. Demonstrating strong organizational skills with the ability to effectively multi-task, ability to exercise initiative, sound judgment and problem solving techniques, knowledge of HIPPA and related privacy/confidentiality laws and regulations and understanding of commitment to quality healthcare Provided strong customer service skills for both internal and external customers, received incoming calls from current subscribers and producers. Demonstrated the ability to maintain composure and work effectively in a fast past environment while preserving strict confidentiality. Conducted subscriber information to make sure all files were updated and current.
Pros
Wonderful new campus
Cons
Long hours
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Great Place to work based on the department
Sr. Business Analyst (Former Employee) –  El Dorado Hills, CAFebruary 27, 2017
Management does not share information with their employees but for the most part they are a good company to work for. The insurance industry is changing and they are taking some departments outside of the US. Not making employees happy or consumers of there products.
Pros
most groups work in teams and several people can telecommute
Cons
Lack of communication
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average place
Case Manager (Current Employee) –  San Francisco County, CAFebruary 25, 2017
This is an average place to work. They are trying to be better than average. There has been a change in leadership so this will help.
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Great
Insurance Customer Service Representative (Current Employee) –  CaliforniaFebruary 18, 2017
Blue Shield is a non profit organization that strives for affordable health care for everyone.

Blue Shield has provided many jobs in our town and I hope the company will continue to grow.

Blue Shield contributes to the community in many ways. An example of this would include but definitely is not limited to the Crab Feed supporting One Safe Place.
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Overall rating

3.6
Based on 317 reviews
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Ratings by category

Work/Life Balance
3.5
Compensation/Benefits
3.7
Job Security/Advancement
3.2
Management
3.1
Culture
3.4

CEO Approval

68%
94 ratings
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