A typical days work wasn't eight hours, as our Sales Team was usually producing the highest volume of new business in the region, but I loved it. I learned product, leadership, conflict resolution, Interpersonal skills were enhanced, it was my first job often working face to face with producers. learned how to effectively manage complex accounts while – more... meeting deadlines. Miss every one of my co-workers, including the 3 different bosses I had while there. My haste to promote into leadership caused me to prematurely leave, a decision I greatly regret. I most enjoyed traveling to different offices, going out with the Sales Representative to visit clients, not being micro-managed, the outstanding reviews I received, and the fairness exhibited by this employer. – less
Facility Processor (Former Employee), california – October 7, 2013
Pros: always room for advancement
Started Blue Shield of California as a Customer Service representative. 2 1/2 years with the Company I transferred to a Lead claims processor. I investigated & adjudicated pending claims on mainframe ClaimFacts and QicLink systems as well as Nasco systems. • Provided timely customer service to members, providers, billing departments • Research and take – more... action in response to telephone and written inquires • Enter and check over claims into system • Send system generated letters to providers Processed claim forms, adjudicates for provision of deductibles, co-pays, co-insurance maximums • Performed audit of randomly selected claims to ensure quality processing • Researches claim overpayments and requests funds • Followed adjudication policies and procedures to make sure proper payment of claims – less
Vice President-Customer Care (Former Employee), El Dorado, CA – September 24, 2013
Pros: good people
Cons: lack of technological sophistication; way behind the times in every area
Very fast paced with the passage of the Affordable Care Act. Fighting for the future and very uncertain about what lies ahead. Good, talented management at the top. Co-workers easy to work with. Hardest part of the job was the changing rules of the industry. Most enjoyable part was the progress we were able to make in several areas
Case manager (Current Employee), El Dorado Hills, CA – September 21, 2013
Pros: good compensation.
Cons: micro-management / stressful environment
This company supports the good health of the employees with a Wellness program that provides a generous discount on insurance premiums.
The continuing education offered to nurses at Blue Shield is excellent.
The medical management physicians are great to work with.
There are opportunities to work from home but that is controlled by the team manager – more... and not always fairly. It is an atmosphere of constant change and can be overwhelming with frequent new programs, training sessions and meetings that take up your work time. Productivity expectations are unrealistic and the pressure to meet them is ongoing and unrelenting. – less
Excellent work environment, encourages advancement with education & seminars
Senior Accountant (Former Employee), San Francisco, CA – August 21, 2013
Pros: excellent organization; encourages advancement with education & seminars
Enjoyed working & interacting with numerous division within Blue Shield. Management was very encouraging and willing to teach you different methods/procedures in their division. Co-workers in Accounting were set in their ways, but willing to adapt and work with new accountants. I was cross trained to cover all accountants desk when they were out on – more... vacation so I was very fortunate to learn numerous procedures which benefited me. My job was very enjoyable because of all the friendly staff and the office was located across from Pier 39 and the Cruise Terminal so we get to see all the cruise ships sail in & out. – less
Employer makes employee engagement outreach annually and works toward goals of culture, mission, affordable healthcare, and not for profit status
Sales Manager (Former Employee), Sacramento, CA – July 29, 2013
Pros: recognition, bonuses, annual events/parties
Cons: long-hours, work-life balance
Blue Shield of CA provided me with valuable work experience. There are no typical days in healthcare. I learned a massive amount about healthcare, government, the complexity of healthcare, public employers and more. I had some terrific co-workers, highly respected peers, impressive managers and highly educated and respected executives. Any employee – more... should feel fortunate with these combined forces.
The toughest part of my job was forecasting prospective security of long-term tenure after client contractual obligations came to fruition.
I enjoyed the excitement and challenges of interacting with our client for sales growth, client retention, determining strategy, and internal and external team-work with our client, business prospects and all business partners. – less
Lead Business Analyst (Current Employee), El Dorado Hills, CA – July 21, 2013
like: flexibility with work hours and telecommuting, PTO, salary/benefits are good dislike: politics, career growth seem to be limited, change happens slowly, work/life balance is getting better, seem to be a lot of layoffs as of late
Medicare Marketing Project Manager (Former Employee), Woodland Hills, CA – July 15, 2013
Pros: good benefits, room for advancement.
Cons: segmented corporate culture.
Blue Shield, like the other Blue Cross and Blue Shield plans, is one of few Private Sector Corporate Employers that still offers its employees a Pension, they also match employees 401K contributions. Working at Blue Shield varies depending on the department and office location - although there have been significant pushes by the Executive Management – more... Team to unify the Corporate Culture, departmental mangers still hold a great deal of power when it comes to workplace policies and procedures, even when they are out of sync with Company wide initiatives. All in all though, Blue Shield is a good place to work and offers room for advancement. – less
A low stress place to work where managers trust there employees
Senior Systems Analyst (Current Employee), El Dorado Hills, CA – July 13, 2013
Pros: great work life balance, flexible work schedule, and managers do not micro manage
Cons: organizational changes happen often, most upper management do not understand the value of "in-house" software developers
Blue Shield is a good environment to work in. The managers have created a work cultue where they trust in you and your work. They do not micro-manage their employees. While working there I have learned to design my own applications from start to finish and to manage my projects. My co-workers and managers are always there to help me with either learning – more... about a new area of business, or making sure that I have all that I need to do my job The hardest part of my job is managing my own time and making estimates for projects based on requirements documents, but the best part of Blue Shield is that they allow me to have flexible hours and they allow their employees to have a good work life balance. – less
DATA ENTRY ASSOCIATE (Former Employee), Redding, CA – July 5, 2013
Pros: health conscious work enviornment
I greatly enjoyed my position at Blue Shield. I thrive in a production based environment and that is exactly what they gave me. I made tons of long term friends and we all definitely helped each other when we needed to.
Clerk/CSR/Claims Processor (Former Employee), Woodland, CA – June 13, 2013
Pros: flex-time, accrued vacation time, my co-workers.
Cons: the building closure.
I was initially place by an employment staffing agency as a file clerk and I was hired on within three months. I learned many skills and was trained in many areas of the office. I work in the mail-room, as a reception, did data-entry and eventually claims processing. The people and opportunities for advancement were most excellent.
The flexible scheduled – more... allowed me to make important appointments, school events and spend time with my son. My only reason for leaving this company is because the building here in Woodland closed. – less