Sales Representative / Team Lead (Former Employee) – Orem, UT – April 18, 2017
When I started at Bluehost it was great. You were respected and treated as a human. As time went on you became a number. Then benefits and pay were cut. They then started laying people off saying they wouldn't lay anyone else off. It was a flat lie. Within the next four months they laid everyone off. Management is inexperienced and it shows. Poorly managed they don't know how to manage a call center to ensure good support.
Productive, fun, on site gym, ping pong table weekly fruit provided
web advisor (Current Employee) – Orem, UT – April 9, 2017
Work is helping customers with server related issues. I learned a lot about servers, command line and site builders. I felt comfortable working there with others, no one seemed to judge anyone. The hardest part of the job was some of the training. I loved the people I worked with and I enjoyed helping and teaching the customers about what their products did for them.
Free food, gym, plenty of Paid time off and great benefits
communication with the lower techs is not very good
If they weren't moving it to Arizona I would defiantly stay.
Server Professional Manager (Current Employee) – Orem, UT – April 5, 2017
It was a sad day when it was announced that our corporate management made the decision to move the company to Arizona and lay off nearly 600 employees. I understand their decision and hold no animosity towards Bluehost. I had a great opportunity to learn and grow with this company and I hope that it continues to grow and thrive.
Great Health Benifits
Micromanaged from a far based off of stats they don't understand.
Supervisor (Former Employee) – Orem, UT – March 23, 2017
Friends are promoted over qualified individuals. Their support department doesn't care about the customer and solving the problem they only care about making money off of up-selling customers unneeded products.
Web Advisor (Current Employee) – Orem, UT – January 25, 2017
Work for BlueHost is pretty average place to work. Typically you will spend your full shift talking to callers who are angry and who do actually need assistance but the tools you are given are not enough and there is not enought help when you need it
A great place to work, but not a final destination for creatives
Graphic Designer (Current Employee) – Orem, UT – January 6, 2017
I've really loved my time at Bluehost. They're fair, they work hard, and they really try to take care of both their customers and their employees. It's been a great experience, though it's not a good final destination for an illustrator/designer who really wants to stretch their creative wings.
Web adviser (Former Employee) – Lindon, UT – October 10, 2016
In the beginning we provided excellent customer service to web hosting customers. After changing hands the company work culture changed. There was an increased demand for higher sales and less emphasis on customer satisfaction. At the same time the work force was reduced. This resulted in increased stress and a feeling that there was less job security.
It was possible to earn quite a lot.
Often training and communication was slow, new products were released before they were ready, and before training employees.
Web Advisor (Former Employee) – Orem, UT – September 26, 2016
The company has lost its way. After being acquired by Endurance International emphasis was placed on a quick buck and less on support. In the last 6 months I was at the company not once was technical support training given to me. All the training I received was with regard to sales. Sales to customers who did not need upgraded in servers. Sales to customers who did not want to get pitched something every time they called for support.
Web Advisor (Current Employee) – Provo, UT – August 26, 2016
Bluehost Host is a company that doesnt care about employees low wage little oppertunity for advancement. the company use to good then got bought by eig a corporaste giant that is ruining the company enviroment.
Web Adviser (Former Employee) – Orem, UT – August 22, 2016
Not sufficient pay for the amount of work expected to accomplish/technical knowledge, you are told to use Google to solve issues if nobody knows. Really is a sales job although they don't really get that across to you before working there. Not adequate support staff so long hold times for customers which angers customers by the time they get through to representative.