BMC HealthNet Plan Employee Reviews

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Productive and fun workplace
Customer Care Representative (Former Employee) –  Charlestown, MAJune 19, 2017
A typical day consisted of about 30-50 phone calls, with documentation and assisting members with health benefits. Working within this company has taught me a lot about health insurance in general. The culture was great and I was surrounded by so many helpful and welcoming people. The management was very supportive and also extremely helpful. The hardest part of the job was simply making sure that the member is satisfied at the end of the call, especially if they called in upset to begin with. Although it was tough, it was a lot easier to do with time and support from the management. The job in its entirety was extremely enjoyable. I do believe that it is the best job I've ever had.
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Great employer, great culture, career progression and excellent copmensation and benefits
Talent Acquisition Consultant (Former Employee) –  Charlestown, MAFebruary 1, 2017
Strongly recommended. I worked here as a consultant. I thought the HR team was excellent. Great employee culture. They have a tons of employee related activities such as community service, employment perks such as complimentary fresh foods and yoga classes.
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Good company benefits, poor management
Membership Accounting Specialist (Current Employee) –  Boston, MAJune 13, 2016
The company benefits are great. You can't beat their health insurance plan, 401K matching, etc. However, the management needs some serious re-training. There are people doing the work that managers should be doing and not getting the proper compensation. The company culture is pretty good in that they are trying to be one of the "best places to work." The main issue is the management.
Pros
Health insurance benefits, 401k matching
Cons
Poor management support
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Productive day
Member/Provider Service Rep/ Claims Adjudicator (Current Employee) –  Boston, MANovember 13, 2015
BMCHP is a great company to work for. My days here are always productive and fun. BMCHP really cares about their employees.
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Great work enviornment
Contracting Specialist (Former Employee) –  Boston, MAMay 23, 2014
• Served as client relations and contracting representative for the largest Medicaid managed care organization in Massachusetts.
• Prepared contract documents and conducts outreach correspondence with doctors, hospitals, and other healthcare providers as part of corporate network expansion efforts.
• Negotiated and implements contract agreements with various provider entities, including Primary Care physicians, specialists, ancillary providers, health centers and hospitals.
• Demonstrated success in product marketing and relationship-building with providers, resulting in high rate of recruitment into client network.
Pros
Many opportunities for growth
Cons
None
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HIPAA Violations
Member Services Representative (Former Employee) –  Boston, MAApril 25, 2014
No job security, many reps violating HIPAA regularly, including management.
Pros
None
Cons
No job security, training was a waste
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great place to work
Claims Adjucator (Current Employee) –  Boston, MAMarch 14, 2014
Good atmosphere
great people
good learning experience
flexible hours
easy commute
Pros
you learn a lot about the ins and out of medical claim processing
Cons
very difficult to keep track of all the changes in the medical coding procedures
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Working with this company is very enjoyable and rewarding
Enrollment Representative I (Former Employee) –  Boston, MAJune 12, 2012
Excellent place to work. Friendly people, great benefits. Team players.
Pros
fun loving place.
Cons
has no game rooms
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Nice but could been a lot better
Reimbursement/Configuration Analyst (Former Employee) –  Boston, MAMay 28, 2012
being very dedicated sometimes does not pay off. you can bring alot of thoughts to the table...then get doubted. Mgmt would have to bring in associates for them to state the same thoughts we have suggested. Never doubt the underdog. :-)
Pros
very diverse
Cons
very stressful position
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Overall rating

4.0
Based on 10 reviews
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Ratings by category

Work/Life Balance
4.0
Compensation/Benefits
3.7
Job Security/Advancement
3.8
Management
3.7
Culture
4.1

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