BMO Bank of Montreal Employer Reviews

Process financial needs of clients.
Health and Safety Coordinator.
Basic clerical such as typing, filing, screening telephone calls.
Excellent team building mentality.
Individual and group work.
Customer service.
Hardest part of the job is making it a career with advancement in HR field.
Most enjoyable is working in a public setting with interactions – more...  with customers as well as staff members as a team. – less

As FSC, it was my duty to first thing change the voice message for customer service according to the date. I was also one of the Custodians to the Treasury Vault and thus once all Custodians were present, we would open the Vault with our confidential numbers.
I would also collect all ATM Cash/Cheque/Business Deposits every morning and conduct their – more...  transactions. As well as replenish the ATM with money for the new business day.
Once Branch opened and daily courier would come, I would sort the mail for each department and distribute to the respective managers concerned.
I was the first point of contact for all customers and it was my job to greet and direct them to the appropriate person to solve their queries and concerns if I could not.
The most enjoyable part of my day was to meet and help all customers and resolve their issues in an expedient manner. – less

•Issued credit cards and referred customers for mutual funds, and mortgages.
•Process customer deposits, withdrawals, transfers and bill payments.
•Promote and maintain positive relations with past, present, and potential customers.
•Admit customers to safe deposit boxes.

I was told on numerous occasions to take on as many hours as I could and never ask to be paid for those extra hours. I worked around people who had been on 3-6 month contracts for years so BMO never had to offer them job security, benefits or piece of mind. They offer a number of extra curriculars to get employees involved and relaxed, but give you – more...  no time to partake in the fun. Overall, a culture where they talk about being flexible and adaptable, but it's all talk. – less