Its a job with somewhat stability but a struggle to advance
Collections Specialist (Current Employee) – Syracuse, NY – May 8, 2017
Enough work to keep you busy thru the day and more work than you have time for if you get promoted to supervisor or manager, after that you have time.
Great place to learn, practice and enhance your computer and communication skills.
Some management will help you move up but you have to be proactive in getting results, don't expect them to do your research, you should know you have to do it yourself. Most of them are very fair with job/life situations.
Good work culture from mangers down but upper management doesn't communicate enough as to what is next.
Hardest part is trying to move up and getting information about what is next for our groups.
Nice now being able to work from home a couple days a week since we have more processes that are paperless.
Work from home, work/life balance