Fun, yet challenging place to work
Client Service Representative (Former Employee) – Syracuse, NY – August 17, 2015
As client Service Representative, my responsibility was to make sure the clients' transactions went through without any incidence and resolve any issues or questions that came up. I learned a lot about some of the financial aspects of running a business which was mostly investing. Management made sure there were a lot of training classes you could go to as well as required classes. They also worked with you if you had an appointment that you couldn't schedule outside work hours. My co-workers were eager to help each other out when needed. The hardest part of the job was the strict deadlines, but if you had things organized, and had a routine, it wasn't much of an issue unless the client called with a request at the last minute. What I liked most about the job was the chaos that comes along with time constraints as it made it challenging enough to make it fun.
The benefits were great.
The pay wasn't that good, but the benefits make up for it. Also it was only 37.5 hours a week without much chance of overtime.