BOB MILLS FURNITURE Employee Reviews

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A fun and hardworking job
Warehouse/ Delivery helper (Former Employee) –  Oklahoma City, OKNovember 17, 2017
We help the customers that come into the store with their merchandise. We help load and unload their products and make sure the customers have the best experience.
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Sales driven Competative
Amarillo - Sales Associate (Former Employee) –  Amarillo, TXSeptember 20, 2017
Sales meeting before doors are unlocked to go over sales events and promotions, issues and over all goals for both individuals and team. Very number oriented.
Pros
great pay
Cons
long hours commission pay
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Do not reccomend working here
Cashier (Former Employee) –  Amarillo, TXAugust 23, 2017
They do not pay their employees fairly. Management is extremely rude to both customers and employees. Little to no training process. Very unprofessional work environment. This company is all about making as much money as possible. They do not care how their policies affect employees or customers. The only good thing is occasionally they do fun things like games and competitions but you usually have to pay to participate.
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Fun work place always having work fun events
Customer Service Representative (Current Employee) –  OKC, OKAugust 20, 2017
If you love people this is a place to be. Workers are always willing to help abd always have a smile on their face. Managers are nice and understanding
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Company steal time from emloyees
Forklift Driver (Former Employee) –  Fort Worth, TXJuly 21, 2017
Do not work here! hot working conditions up to 112 degrees and no breaks except a lunch! and company is completely unfair seriously do not work here!!
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Pay and benefits good with long hours
Sales consultant (Former Employee) –  Amarillo, TXJuly 13, 2017
The pay and benefits were good. long hours with little time to take off. long hours on your feet. lots of black out days for vacation. was hard to get to leave for any lunch time. was frowned upon. Stressful atmosphere.
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Fun place to work
Lead cashier (Former Employee) –  Amarillo, TXJune 12, 2017
The people are great the managment not so much. The company is all about profit but stiffing the employees. a typical day for customers is hit or miss some days super busy others not so much
Pros
Amazing coworkers and customers
Cons
little pay for a lot of hours and no over time
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Management was extremely helpful
Sales Representative/Trainer (Former Employee) –  Oklahoma City, OKJune 12, 2017
This company was a pleasure to work with and management was pleasant and helpful. I was able to further my skills and advance to training other sales people.
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Good Place to Work
Sales Associate (Former Employee) –  Waco, TXJune 6, 2017
Overall a good place to work. Great staff and support to help guide you to your work and sales goals. Good pay possibilities with hard work and dedication.
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Fast moving, fun work
Temporary Worker (Former Employee) –  Fort Worth, TXApril 8, 2017
You load and unload trucks of big, but easy to handle, tall boxes (couches etc) using a dolly. Days fly by and there's always music playing. All in all solid work. The only downside to working here is that if you come in through the temp agency they use for staffing, Lion Personnel, they will let you find out for yourself when there is no more work available. Showed up on a monday to discover half of us had been laid off without a word. Apply through the company if you wanna work for Bob Mills Furniture and you'll have a great job.
Pros
Simple, fast paced work
Cons
Only if hired thru a temp: precarious job security
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Dont recommend to anyone who has a "life"
Cashier (Former Employee) –  Waco, TXFebruary 27, 2017
Store is clean and customers are great for the most part. SALES teams is nice to work with..
However,
OFFICE Manager over cashiers is very unprofessional.
Does not communicate with staff.
Lacks management skills.
No cashier Can request days off without office manager getting upset and badmouthing in front of other employees.
Lacks personal accountability, integrity, and is deceptive.

WOULD not recommend this job to a family oriented person.
Pros
Pay is fine for slow environment
Cons
No time for family
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Great working environment
Warehouse Worker (Former Employee) –  OKC, OKFebruary 16, 2017
It was a good job & the working environment was wonderful. The managers always made sure everyone was on the same page & was happy with their daily tasks.
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Nice place to work.
Sales Associate (Former Employee) –  Oklahoma City, OKDecember 18, 2016
Managers were good, so were other sales people. The aspect of super hard selling wasn't for me but it's great for certain types of people. Potential to make huge money.
Pros
Money is good, BBQ once a week.
Cons
Short breaks, you have to have the car salesman personality.
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Easy job in warehouse but bad pay.
Warehouse Associate (Former Employee) –  Waco, TXDecember 15, 2016
They hate paying over time you do not hit 40 hrs and you rarely get a pay raise. You can not take off days. Frown apon. Managers are not experienced. Carry themselves as if they were still in highschool.
Pros
Easy work
Cons
Pay rate
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great discounts
Cashier/Finance (Current Employee) –  Midland, TXOctober 2, 2016
Usually go in and count my money bag and wait for the sales people to bring up a customer. Store paperwork in the computer system. Shred all the financial paperwork. Run nightly reports.Management lacks communication with cashiers. Hardest part of the job is not getting time off when requested ahead of time. I like meeting the new customers that come in to purchase furniture. Some co-workers are considered favorites and get more hours. Learned a lot about the different types of financing that is available.
Pros
Great medical coverage
Cons
no communication
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Overall Good place to work
Manager (Former Employee) –  Temple, TXJune 27, 2016
Overall I believe that Bob MIlls Furniture is a great place to work. They have a very relaxed and family oriented environment.
Pros
The company pays failry well, and there is room for advancement since they are a smaller company
Cons
There tend to be alot of shifts in management, but they are always good choices
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Fun and inviting work environment
Sales Representative (Former Employee) –  Tulsa, OKApril 6, 2016
When you get hired, your first week, Bob Mills will send you to OKC, put you in a very nice hotel, breakfast, and lunches are all paid for. You take a shuttle from the hotel to Bob Mills Furniture, and you train in a conference room for a full week. I will tell you know, drink lots of coffee, and bring lots of snacks (they have snacks provided as well).
You will be in class all day, break on occasion, have a lunch, then throughout the week, you’ll meet staff throughout the whole company and train with specialists from different departments. After your full week, you will do a video test, and then “graduate.” Go back home, then get to work!

A typical day at work would be to come in an hour early, work on your “TUBS,” which is going over all of your recent open orders you have done with customers and then follow up calls with customers who received their merchandise. In that early hour, we also had daily morning meetings, going over: numbers, smart buy, mattresses, volume all %’s for the day, week, half, month, etc... The company would also bring a specialist every so often to provide “continuing education” on the furniture, mattresses, or how to work on our sells techniques. Then, when it was time to get to work, the doors would open, then you have four positions to stand “Point, chair 2, 3, & 4. Employees in line 5 and beyond had to be on alert when the line was moving, but other then that we were free to do what we wanted. Mainly, hang around, talk, or work on phone calls. Then just like a hamster wheel, the day goes on and you continue to work the sale, close the sale,
  more... and get back in line for 9-12 hours, go home drained and do it all over again.

Management is just like how you hear it in any other sales position. It’s a love/hate relationship but in the end, management would be their to help you out, (for the most part). Some days, they would be busy doing their management duties, so the sales team had to work together and help each other out.

As for the co-workers, again, just like any sales position, some were loyal, some were friendly, while others were snakes and would throw you under the bus on any given day.
Overall, I got along with my coworkers and I learned something from each one!

The hardest part of the job I would say are the long grueling hours. You can get tired and burnt out quick. Lunches and breaks aren’t really something people take, because they want to get back on the floor and make that money! Also, the daily mind games you have with yourself; if you lose a sale, get a return, or just have a bad day or few days, having to continue positive affirmations, and stay mentally sharp is something that was a learning experience. Even veterans in the business even mentioned they have those days.

The most enjoyable part of the job, was the learning experience you will learn from this company. The fact that Bob Mills preaches on the “no shopper stalker,” “commission free environment," meaning we get paid either way was fantastic, one to give the customer more leisure to walk around without a salesmen being a vulture on the customer and two, even if you do have some bad days or slow days, we are still getting a “fixed” base pay, so we can still go home and provide for ourselves and family. You will learn a lot from this place.


You’ll see Mr. Bob Mills himself from time to time, checking up on each stores location, which I personally respected 100%. A LOT of business owners, or higher in command, never show, never give you the time of day, and make it very known their presence is in a “powerful” position. In my personal opinion, that is not how it should be. When Bob came I always was looking forward to seeing him and listening to his insights.
He can be intimidating to a lot of people, but he is just a business man doing his job that he is passionate about. It was a true honor meeting Mr. Bob Mills and his story of a startup was very inspiring.

Since this is a review and with all due respect, I do think when Bob Mills talks, and a few others up in corporate, that they should not make it as “military strict/standing at attention with your hands behind your back” style is not the way to speak or treat your employees. They should make it more of an open talk, and actually hear and LISTEN to feedback from ALL employees without scolding. It really made a lot of employees uncomfortable, and made the whole work environment on edge. For the MOST part, they did do a great job at making employees feel like an employee, give recognition when necessary and sending out company emails praising an employee. Only a few times, did some of the staff feel just like a number.”

Lastly, before letting someone go for not hitting their numbers, something I suggest besides getting a write up with an action plan that is not followed up by management, is to really follow up and try to help that employee who was trying. Come up of curriculum or have the employee go to OKC and train with a specialist, or have more one on one time and help the employee. Not just a write up, and a talk like you’ve been grounded.


Other then that, this company truly is great, has great furniture, great employees, great ethics, great morals, lots of fun, you can potentially make a lot of money, and importantly, knowledge gained.
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Pros
Provide Lunches, open door policy, you will learn a lot, base pay plus commission
Cons
Long Hours, Sometimes Management doesn’t take ownership for their mistakes, breaks are frowned upon, this is NOT a work/life friendly environment
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Productive workplace. Great people to work with.
Business Development Consultant (Former Employee) –  Oklahoma City, OKMarch 31, 2016
Learned a lot about sales, and the language in selling. The most enjoyable part of the job was getting a sale you worked really hard for.
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Successful and Thriving
Human Resources Specialist (Former Employee) –  OKC, OKMarch 26, 2016
Relaxed, non-bureaucratic structure. Can get things done through nimble, flexible processes. Family, small-town feel in the culture welcomes everyone. People who require strict rules and tight structure will not thrive here. Motivation through employee growth, development, and demonstrated ability is highly encouraged and rewarded.
Pros
Employee development and opportunity
Cons
401k match not very competitive
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Designer
Lead Designer (Former Employee) –  Oklahoma City, OKOctober 8, 2015
Designer,

Setting up the showroom display and commercials for tv. Great place to work and good family environment. Worked there for almost 6 years.
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Overall rating

3.5
Based on 33 reviews
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Ratings by category

Work/Life Balance
3.0
Compensation/Benefits
3.3
Job Security/Advancement
2.7
Management
3.0
Culture
3.2