Pros: onsite gym, benefits, culture, passionate ceo, ability to get a raise every quarter based on performance, helping people make positive change their lives.
Cons: call center job, upper management.
As far as being a call center job this is probably the best one you will find. Decent pay and you are given 100% the ability to help your customers, rather than handing it off to someone else to make the decision on. The company was founded by a great CEO, but as the company gets bigger and he is less involved with the call center, it is moving more into a T-Mobile atmosphere. In itself it isn't bad but that's not the company that I wanted to work for.
Pretty rigorous interview process that takes a lot of your time. It is a group interview where you will learn about the company and then work in groups to get to know the other people being interviewed. Its actually a really fun process but it will take up your day. You will also interview in front of all of the managers and a couple of other people that are interviewing so it can be a bit intimidating. Its a really fun process overall, but is a bit long winded for the job.
Originally it felt like I was doing something different and positive, but in the end it just became another high stress call center job. You will feel replaceable with this job and really you are because there are 500 other people willing to take your job tomorrow when given the opportunity. Kind of demoralizes you a bit. Your direct managers are excellent but the upper management lacks a lot of communication and seems to be there only to intimidate your manager who will in turn bring that to you.
Overall, I would recommend this job as a great position to work at while you are going to college. You will make great money for a student and the people will make it very fun. If you are actually looking at moving up within the company, I would recommend getting your degree and then applying directly into the corporate position rather than working in the call center first. It is definitely possible to move up but just know that it is a lot harder to move up into the position you want with this company than to just apply into the position.