Quality Control Analyst (Former Employee) – La Jolla, CA – February 13, 2017
You'll notice a lot of available jobs at BOFI and think "it's a growing company", but a lot of those jobs are due to employee turnover because the company is so poorly run. Executive level staff, even within the same department, can often be at odds with one another. The is no interdepartmental communication and often there would be multiple analysts working on the same thing without realizing that they could be sharing responsibilities and accomplishing so much more. There's also NO training at all. Literally nothing. I had to teach myself how to access the databases I was hired to analyze. I had to use Youtube tutorials to figure out the bank software because there was no training on it. My first week was spent sitting at my desk trying to come up with things to do because my direct boss (who quit a month into my tenure there and was not replaced so I was left without any direct supervision for the remainder of my time with BOFI) was always too busy to direct me. Once that boss left, I was shifted to a C-Level supervisor who knew very little about her own department and the level of incompetence I had uncovered in her department through my QC work.
Nice office location, a lot of cool employees, okay pay
Terrible management, no training, mediocre benefits, insanely high turnover
Loan Officer (Current Employee) – La Jolla, CA – February 2, 2017
I enjoyed this place when I started but the loan program sucks now. No one listens to suggestions for improvement. They are trying to grow the business but without putting processes into place that would solidify smooth transactions. No one cares about the borrower. The ops dept screws you over left and right and you're left to clean up the mess on a loan you have ZERO say in. It really does feel like we bait and switch these people. You escalate files and all anyone does is play the blame game and then throw it right back at you. Your loans don't fund...no other dept cares bc at least they have their hourly pay, while we have minimum wage pay and rely on our commissions to get by. NO ONE HERE CARES ABOUT YOU OR HELPING YOU SUCCEED. Work here if you feel like being upset and stressed all day long.
Loans falling apart 60 days in, not getting paid enough, dealing with excess work that isn't in your job description, picking up the slack to try and get paid.
Operations Support Specialist (Current Employee) – La Jolla, CA – January 4, 2017
The people at BOFI are great but this is a new struggle bank with minimal training. This bank is unlike others in that it pulls people from all walks of life most with little to no banking experience to do the job they were hired for.
Accountant (Current Employee) – San Diego, CA – December 5, 2016
Great resources, talented coworkers, high performing, great office location, high level of autonomy and friendly upper management. Being proactive is rewarded. CEO is different from most CEOs, in a good way. Culture is strong and consistent and includes events for fun activities.
Can be challenging as others have mentioned, but it is manageable and simple discussions with your manager(s) help you prioritize better.
I'd rather work here, be challenged and grow then work in a "super fun" place where I'm bored and don't have much hope for advancement.
Accountant (Current Employee) – San Diego, CA – January 23, 2016
My first day at work: Arrived at 9 am & left at 9 pm No training. Had to learn everything by myself. Basically was seated in front of computer & told "Work". Poor communication across the company. Politics politics politics. Almost "House of cards".
Overall, interesting place to work at. Very dynamic. Never boring.
Great potential for professional growth.
Better, harder & smarter you work, higher the expectations which at the end almost impossible to meet.
Accounting (Former Employee) – San Diego, CA – November 15, 2015
From the moment I walked in the door, I was immediately stressed out. I started looking for a new job after my first week. The job starts off with a new hire orientation, where you are herded around like cattle for your tour, not knowing what you got yourself into.
The hardest part of the job is all the politics, egos, and overall workload. They intentionally give you a workload that you never have a chance of completing. My days were typically 10-hours long and I was viewed as the departmental "slacker" because I demanded a life outside of work.
On a positive note, I will say I was able to learn a lot about some new software that I can use at other companies. I also gained a lot more knowledge about excel which I'm finding to be very helpful. I also like the campus of the building, If I wasn't always so stressed out, I probably would have enjoyed a lunch break outside.
If you are completely desperate for a job, I think BofI would be a great placeholder until you can find a job you actually like. However, overall I thought the experience was horrible and wouldn't wish it on my worst enemy.
Beautiful Courtyard, Free Coffee/snacks
Constant "back-stabbing" of other departments, long hours, no HR Dept, and the list goes on
Business Relationship Manager (Current Employee) – San Diego, CA – December 9, 2014
Great place to grow your career, but not a place to spend too much time in longevity. For the right employee, you'll have many options to create your own position and duties. Track what you do and how you do it. Many skills to be gathered while working here.
great location, weekends off, good medical
Poor management, no communication, watch out for the person next to you
Specialty Finance (Former Employee) – San Diego – October 19, 2013
They have a high-turn over rate and are super shady. They make you contact people who have been awarded a settlement (who they consider of lower intelligence) and trick them into taking a lump sum of money from them for pennies on the dollar! Sorry bofi I have morals...
Long Hours, shady tactics, high turn over rate, cocky management, OT is prtmuch required if you want to make $
Help Desk Technical Support Technician (Former Employee) – San Diego, CA – October 14, 2013
Days begin at 5am with the processing of the files needed for direct deposits to post. All new hire setups were done including network profile and any new hardware assigned to that person. This included cell phones, laptop or desktop PCs, and the configuration of a desk phone. There was frequent after hours support for senior executive staff and even visits to their personal homes to assist with IT issues experienced at home. I loved the cohesiveness of the team but we worked literally 16 hours a day during the work week then were expected to use our weekends to catch up on any backlog of IT issues that had come up.
Great team, free lunch for the IT staff
Long hours and frequent missed meals due to the workload
Customer Service (Current Employee) – San Diego, Ca – January 2, 2013
This company mindset is to squeeze the life out of you. Management plays favorites and micromanage. Highlight of the day is to leave. Employees are out for themselves and will not blink an eye to back stab each other. If I didn't need the money and health benefits I'd quit.
Research Associate (Current Employee) – San Diego, CA – July 30, 2012
My supervisor's expectations from his employees are come to work on time, work, and go home. He does not micromanage and thus is very flexible with altering schedules when needed. He also gives his employees freedom of when to take lunches and breaks.